Highlight incomplete CAPTCHA field in checkout
In the current Shopware SaaS checkout, which uses FriendlyCaptcha, users sometimes overlook the CAPTCHA field. After filling out all required fields, they attempt to continue the checkout process, but nothing happens. There is no indication that the CAPTCHA is missing.
While other required fields are highlighted in red or otherwise marked when incomplete, the CAPTCHA field does not receive any visual feedback. This can lead to confusion and interrupt the checkout experience.
It is therefore suggested that the CAPTCHA field be visually highlighted (e.g., marked in red) when it has not been completed, consistent with the behavior of other required fields. This improvement could help ensure a smoother and clearer checkout flow for users.
Florian Lampe
shared this idea
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To add to this; Another customer of a shop owner of ours thought this was a bug because they could not see the Captcha field. Then the shop owner investigated this, missed it as well and reported it as a bug.
Finally, I had three attempts to get through the checkout before I realized the captcha was not clicked.
So out of the 4 people involved in this specific case, 3 missed the captcha.
