Improve discount handling and transparency in quotes
Discount handling during quote creation and editing is currently very limited and not compatible with external ERP systems such as SAGE. In addition, discounts are not sufficiently transparent for customers.
At the moment, absolute or relative discounts can only be applied to the entire cart and are represented as an additional line item in the resulting order document. Defining discounts on a per-line-item level is not supported.
While it is possible to manually adjust the unit price of individual quote items, these adjustments are not recognized or displayed as discounts. As a result, customers cannot clearly see that a discount has been applied.
Furthermore, the quote functionality does not provide a clear comparison between the original product price (shop base price) and the quoted price. Displaying a “before” (regular price) and “after” (quoted price) would significantly improve transparency and customer understanding.
Enhanced discount capabilities and clearer price representation would improve usability, customer trust, and compatibility with ERP-driven pricing and discount logic.