1524 results found
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Ticketsystem / Support Desk
As shop owner i want to handle my customer communication in a support system to keep track about my incoming inquiries
1 vote -
Improve customer module in admin
UX improvements of customer module in admin.
1 vote -
Customer ID integration
All Spanish and South American originated people use their official ID they receive once a life for user identification and address validation by purchasing online.
As we are planning to start business in Spain by end of this year directly, we need to have integrated this possibility as an additional custom field by Term 2 the latest.
The impact is very high.1 voteHi there!
Thank you for sharing this idea with us and for your patience while it’s been on the portal. After reviewing it again, we’ve decided not to move forward—our priorities have shifted since it was first posted. Please keep the feedback coming; your insights continue to shape what we build next!
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Guided selling - product advisor
As a shop owner, I want to give my customers the option to find the right product by offering a step-by-step guide that shows filtered product results based on the answers of the customer.
1 voteThis is not a topic that we will prioritize anytime soon. There are plenty of vendors out there that offer solutions for it already that can be easily integrated into a shop. The main part is not the guide the customers sees but the management and analytics dashboard so the merchant can continuously create, manage, analyze and optimize the guide.
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Track & manage affiliate orders
As a shop owner, I want to keep track of affiliate related orders and manage the shares for my affiliate partners
1 vote -
Unify & simplify navigation handling
Main navigation is displayed in 3 places
- Header Flyout
- Sidebar
- Offcanvas
but has different behaviour at each display. Also the use of the navigation levels is unclear. This should be clarified and unified, as it leads to several issues.
1 voteHi there!
Thank you for sharing this idea with us and for your patience while it’s been on the portal. After reviewing it again, we’ve decided not to move forward—our priorities have shifted since it was first posted. Please keep the feedback coming; your insights continue to shape what we build next!
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Sidebar-Nav for Shop pages
As a customer i want to have a menu (in the sidebar or Offcanvas) to navigate through the shop pages.
1 voteHi there!
Thank you for sharing this idea with us and for your patience while it’s been on the portal. After reviewing it again, we’ve decided not to move forward—our priorities have shifted since it was first posted. Please keep the feedback coming; your insights continue to shape what we build next!
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1 vote
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1 vote
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Managable Baskets per Project
Currently it is not possible to order for multiple projects - you only have one basket at a time. In B2B companies employees might have different projects they work and have to order stuff for. Also, budgets and contingents can only be assigned on role level but not project specifically.
Current workaround: Customizing and/or doing manual paperwork to document project specific purchases1 vote -
1 vote
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1 vote
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B2B Offer duplication
Currently it's not possible to duplicate offers in the B2B Suite
so that you have less effort creating new ones with slightly different nuances.
This would ease up the process of sending out several offers at once to customers.1 vote -
ACL on data set basis
As a merchant, I would like to give partners such as brands the option to maintain only their categories and brand pages. I need to be able to give permissions based on that.
1 vote -
Create a Instagram or Facebook post out of the shopping experience
Our customers often share their campaigns on social media platforms like Instagram, Facebook, and others. All campaigns are often linked to a landing page in the shop. It would be great if a customer would be able to select images or videos for their campaigns on social media right within the shopping experience. For that, the creator of the shopping experience could select in another tab like "social media" or something his images and/or videos which will be uploaded to the linked Social Media Platform.
1 voteCurrently there is not enough interest on this idea.
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Flow Builder - using variables in actions to manipulate templates
Problem: a lot of effort to maintain multiple E-mail templates for each Sales Channel when using the Flow Builder
Example: Different E-Mail content for each country-specific SC (the flow builder can't be used with variables in actions)Solution:
A flow that is based on variables changes certain information in an E-Mail template depending on the order location1 vote -
Digital Sales Room - Live Queue & Direct Call Functionality
Enhance the Digital Sales Room by introducing a real-time interaction feature (Button Frontend) that allows customers to directly request live consultations with available presenters, including a queue system for managing demand.
Use Case Example:
A customer browsing the Onlineshop has a question about a product or offering. Instead of waiting for a scheduled session, they can immediately request a consultation. If no presenter is available, they are placed in a queue and connected as soon as possible.
This feature would significantly enhance the flexibility and usability of the Digital Sales Room, turning it into a hybrid tool that supports both…
5 votes -
Admin: ability to display all products of category including subcategories
Currently, one cannot display all products from a category including subcategories in the administration. Both the filter on the product page and the assigned products page of the category will only display directly assigned products.
It would be helpful to have a filter option to display products of subcategories as well. Otherwise, one would need to use workarounds via dynamic product groups, the API, or Import/Export.
2 votes -
Validation of individual voucher codes
At present, there is no check to verify whether individual promo codes generated according to a custom pattern result in a valid code.
Although the result is displayed in a preview, if you enter a pattern containing a hyphen (‘-’), no valid code can be generated, as hyphens appear to be reserved for the PRE and SUFFIX fields.
Example: %s%s%d%d-%d%d-%d%d%d%s
This would produce the following result: UP21-%d%d-%d%d%d%s
The pattern following the hyphen is used as the code. Although this should be noticeable during creation due to the preview, validation would nevertheless be more sensible and is requested.
1 vote -
Cluster System Settings
Thematically cluster menu items on the settings page to increase the ease of use
0 votes
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