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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

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  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1279 results found

  1. Currently it is possible to define subscriptions wit a 2 week interval but it is not possible to define if this turn is on even or uneven weeks.

    In the detailed settings for the interval you can define on wich day of the week the order should be created but the system counts the weeks by the start of the month/year.

    It should also be possible to define if it is an even or uneven 2 week term.

    1 vote

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  2. DE
    Search in orders: it should also be possible to search by ebay name and Amazon order number. When I search for names in orders, the latest order should always come up (as in SW 5).

    EN
    Suche in Bestellungen: es soll auch nach ebay Namen und Amazon Bestell-Nr. möglich sein zu suchen. Wenn ich nach Namen in Bestellungen suchen sollte immer die neueste Bestellung ob kommen (wie in SW 5 auch).

    2 votes

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  3. In the merchant registration form (e.g., via the B2B Suite or customer registration), Spanish NIE numbers are currently rejected as invalid VAT/Tax IDs. However, the NIE (Número de Identidad de Extranjero) is the official fiscal identification number for foreigners in Spain and is accepted by the Spanish tax authorities.

    A valid NIE follows this format:
    Starts with X, Y, or Z → 7 digits → ends with a letter
    Example: Y5432178P

    Currently, the validation logic does not accept such values, blocking legitimate registrations from Spain-based users.

    4 votes

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    0 comments  ·  B2B  ·  Admin →
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  4. English:
    I noticed that on the return page, the info fields are currently stacked vertically, while the shipping and payment details sit at the very bottom in a separate box. This forces users to search for key information or scroll extensively to see everything grouped together.

    Suggestion:
    1. Place the summary and status info side by side – important return informations and shipping & payment status visible at a glance.
    2. Put the product table directly below – immediately shows which items can be returned and any relevant details.
    3. Use page space compactly and create a clear information hierarchy…

    1 vote

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  5. Little has happened since the introduction of AI.

    The use of AI to generate customer-specific product streams for cross-selling would be indispensable and a major step forward. For example, based on order history. This is very important for the customer.

    Cross-selling is currently very rigid. AI could be used to analyze the customer's order and then make specific suggestions. This would be a huge step and benefit for customers and a game changer.

    2 votes

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  6. When setting up a subscription (settings > subscriptions) products currently need to be assigned manually. It would be desirable to be able to assign products using dynamic product groups as an alternative.

    2 votes

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  7. Especially for forwarding companies it is important to be able to schedule, e.g. via telephone number field or appointment tool

    3 votes

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    0 comments  ·  Checkout  ·  Admin →
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  8. Actual behaviour:

    It seems that Shopware does not store the customer group with the order, instead retrieving it from the customer record when the order is updated. This behavior might lead to potential inconsistencies in how orders are processed, especially if the customer group changes over time.

    Additional Notes:

    Other shop systems store the customer group along with the order to maintain consistency.
    Shopware triggers specific rules or actions based on the customer group, so this behavior may cause issues with rule application or order management.
    While this may be intentional, it could lead to unintended changes in customer-specific behavior,…

    1 vote

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  9. Allow dynamic mail recipients based on selection witihin a custom form.

    Example: A custom contact form contains a dedicated field for "subject:".
    Based on whatever a customer is selecting here (e.g. complaint, technical issues etc...) the mail recipient may change.

    The mail recipient should be determined dynamically. There must therefore be a type of mapping or rule builder within the form configurations in which the mail recipients can be assigned to specific selection values.

    3 votes

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  10. It should be possible to combine multiple percentage-based promotions/discounts, but a total maximum percentage value can be defined, so that, for example, no more than 50% discount can be applied in total.

    For example:

    10% + 10% + 10% + 10% + 10%
    or
    20% + 30%
    or
    5% + 15% + 30%

    So that, for example, an employee promotion (Corparate Benefifts) can be combined with a birthday voucher and a newsletter registration.

    Currently, you have to exclude many promotions per promotion for each individual promotion that you create but want to restrict the combination. Defining the whole thing on…

    2 votes

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  11. In discussions with larger Shopware customers, there is always a request for the export to be expanded.

    The export module is fine. However, as requested in other programs, a button for exporting what is currently being displayed is missing on individual pages (e.g. order overview, customer overview).

    The export module does not have this simple but helpful function. You first have to switch to the module and then export and select all entries. This is very complicated and takes a lot of time and many unnecessary clicks in daily work.

    It would therefore be very helpful and time-saving to have…

    1 vote

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  12. For offers, the shipping method and payment method used cannot be changed or edited. A shipping method and a payment method are still specified. It should be possible to change this data when editing.

    Bei Angeboten kann die verwendete Versandart und die Zahlungsart nicht geändert oder bearbeitet werden. Deonnoch wid eine Versandart und eine Zahlungsmethode angegeben. Bei der Bearbeitung sollte die Möglichkeit bestehen diese Daten zu ändern.

    3 votes

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    0 comments  ·  B2B  ·  Admin →
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  13. Deutsch:
    Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.

    Englisch:
    Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…

    3 votes

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  14. Regardless of whether a promotion is no longer valid (end date reached) or the maximum number of redemptions has already been reached, the error message in the offCanvas is always the same and therefore confusing for the customer.

    Currently, the content from snippet ‘checkout.promotion-not-found’ is displayed per se.

    It would be desirable if the exact reason why the voucher code cannot be used was given in relation to the above examples, i.e.

    • ‘Promotion is no longer valid / expired’
    • ‘Maximum number of redemptions already reached....’
    2 votes

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  15. Please stop auto collapsing the menu sidebar, when clicking on the page editor (Erlebniswelten). Its so annoying and completely unnecessary on large screens.

    3 votes

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  16. It should be possible to generate the alt texts for multi-language shops in the respective language.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  17. It should be possible to generate alt texts for existing media using the image keyword assistant.

    Currently this only works for newly uploaded images.

    3 votes

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  18. It should be possible to store the last used search terms of a guest or active customer.
    He should be able to review his last entered search terms.

    This may be activated via option.

    8 votes

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    0 comments  ·  Search  ·  Admin →
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  19. It should be possible to assign the main account to an employee role.

    For example, it can be stored as an approver for order authorisations.

    3 votes

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    0 comments  ·  B2B  ·  Admin →
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  20. If you delete a block in the cms, this change is implemented and saved immediately. If this happens accidentally, it can lead to unintentional data loss, which can cause a lot of frustration.
    It would therefore be good if the deletion had to be confirmed beforehand or if it was no longer saved automatically.

    2 votes

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