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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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176 results found

  1. Many merchants need to restrict the sale of specific brands or manufacturers in certain countries due to contractual, legal, or distribution agreements.

    Currently, country restrictions must be assigned manually on a product-by-product basis. This becomes error-prone and difficult to maintain, especially for large product catalogs and when new products are added regularly.

    A valuable enhancement would be the ability to define country restrictions at the manufacturer level and automatically apply them to all associated products.

    Key benefits include:

    • Automatically inheriting country restrictions for newly created products of a manufacturer
    • Reducing manual maintenance and the risk of human error
    • Ensuring compliance…
    2 votes

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  2. Many merchants require delivery statuses that go beyond the standard statuses provided by Shopware, especially when operating complex warehouse and fulfillment processes with ERP/WMS integrations and B2B workflows.

    The current set of delivery statuses is often insufficient to accurately reflect real operational states within the fulfillment process.

    Examples of commonly needed custom delivery statuses include:

    • On Hold
    • Partially Pickable
    • Waiting for Stock
    • B2B Special Process

    A valuable enhancement would be the ability to create and manage custom delivery statuses within the administration and use them throughout the order and fulfillment workflow.

    This would enable merchants to better represent their internal…

    1 vote

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  3. When the revocation request trigger is used in the flow builder, it is only possible to activate the "send e-mails" or "stop the flow" process.

    It would be great if the revocation request trigger would also allow to automatically set a revocation tag at the relevant order. This would help to easily mark the orders, which have been revoked.

    1 vote

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  4. Im Backend besteht derzeit im Warenkorb von Angeboten keine Möglichkeit, die Spalte „Produktnummer“ einzublenden, um die Artikelnummern der hinzugefügten Produkte direkt sehen zu können.

    Da diese Funktion bei Aufträgen bereits verfügbar ist, wäre es sinnvoll und hilfreich, die Anzeige der Produktnummer auch für Angebote zu ermöglichen.

    ___EN below_______

    Shopping cart column "Product number" also for offers: Currently, in the backend, there is no option to display the "Product number" column in the shopping cart for offers, so that the article numbers of the added products can be viewed directly. Since this function is already available for orders, it…

    2 votes

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  5. Default payment method should be available per customer so that we can use this information for
    - customer account
    - Reports
    - order confirmation

    2 votes

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  6. It is currently not possible to create an e-invoice using bulk edit.

    You can only send the e-invoice, but not generate it directly using bulk edit.

    1 vote

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  7. In the current default behavior, the <BuyerReference> field in the generated e-invoice (ZUGFeRD / EN16931) is populated with the purchase order number.

    However, for invoices to public sector clients (government agencies), the routing ID is generally required in the <BuyerReference> field. If the purchase order number is used instead, this can lead to:

    • Validation errors in ERP/accounting systems (e.g., Lexware)
    • Rejections by public sector clients
    • Problems with input tax deduction
    • Rejection by Peppol/XRechnung validators

    Currently, there is no configuration option in the admin panel to adjust the BuyerReference mapping.

    Problem:
    - The <BuyerReference> parameter is not flexibly configurable by default.…

    3 votes

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  8. We have a shop where the accounting department needs invoices, cancellations, and credit notes as individual PDFs (collected per month).
    We thought we could simply do this via “Multiple changes” -> “Download documents.” However, this merges all documents into one PDF. This means that the function is not usable for accounting.

    Solution: Add an option to the multiple changes function that allows you to get the PDFs individually (ideally in a ZIP file).

    Translated with DeepL.com (free version)

    Wir haben einen Shop bei dem die Buchhaltung die Rechnungen, Stornos und Gutschriften als einzelne PDFs benötigt (gesammelt pro Monat).
    Wir…

    1 vote

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  9. ask for product review via mail:
    The customer get a mail with all purchased product (like the order confirmation) after changing delivery status to shipped.

    Additional

    link to make product review in order history:
    In each order after clicking to show details: each order position add a link to mke a product review. After clicking to that the product PDS appears an scrolling down the the product review section to make a product review.

    1 vote

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  10. When a partial cancellation of an order line item occurs, it is unclear which status should be used.

    Example scenario:
    An order contains a line item with a quantity of 10 units. Due to limited availability, 2 units are canceled and refunded, while 8 units remain fulfilled. Conceptually, the line item would require a status such as “partially canceled”.

    However, no such status exists for cancellations. In contrast, a “partially returned” status is available for returns.

    2 votes

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  11. With growing order numbers, the performance of loading these orders decreases.
    It would be great if this decreasing of loading performance could be avoided, e.g. by loading older orders than X only on request.

    2 votes

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  12. Currently, when documents are manually transferred via the order via send document, the email template language is determined by the admin user’s backend language, not by the language in which the customer placed the order.

    This leads to additional steps every time a document needs to be sent manually:
    The admin must first check the order language, switch the backend language accordingly, and only then send the document so that the email is generated in the correct language.

    The expected behavior is that the document’s language (or order language) should define which email template is used for sending, ensuring consistent…

    2 votes

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  13. Currently, it is not possible to create an order via our Admin unless the customer is registered. This presents an annoyance because it is still somewhat customary in some industries to place orders by calling a customer support hotline or something along those lines.

    As it is now, when calling a merchant running a Shopware 6 shop, we first have to enter the customer menu, register a new customer (and ask our customer all their data) and THEN do the same thing after switching menus to orders again.

    It would be a neat QoL feature to be able to do…

    2 votes

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  14. To better support payment workflows, especially with PayPal, it would be highly beneficial to separate two currently combined behaviors:

    At the moment, the option “Allow payment method change after checkout” also controls whether customers can retry a previously aborted payment (e.g., PayPal popup was closed by mistake).
    However, enabling this option on PayPal unintentionally allows customers to change from any other payment method (e.g., Prepayment/Bank Transfer) to PayPal after the order is placed. This causes serious issues in ERP/WMS integrations where such changes are not allowed.

    Proposed improvement:
    Introduce two independent configuration options per payment method:

    “Allow switching to this…

    1 vote

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  15. Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.

    Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.

    This results in the following scenarios not being handled correctly:
    - Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
    - Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
    - Changes to customer data, addresses, or order items are not reflected.

    This means that customers…

    5 votes

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  16. Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
    All customers outside my country that don't pay with XXX
    All customers that don't belong to the customer goup xxx

    One way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.

    3 votes

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  17. In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
    For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.

    To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.

    2 votes

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  18. Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.

    3 votes

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  19. The details of an order should be clearly displayed on one page. Unfortunately, the details are currently spread across several tabs.

    Clicking around, loading the various tabs and changing details takes longer than if everything could be done on one page.

    Shopware 6.4 is clearer than Shopware 6.7.

    Please change this.

    1 vote

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  20. In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
    This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.

    Requirement/Use Case:

    Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.

    Typically, this involves fields such as:

    Amazon order number

    eBay order number

    eBay username

    Current status:

    The standard search in the order…

    2 votes

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