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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

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  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
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Shopware 6 - Product Feedback & Ideas

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165 results found

  1. Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
    All customers outside my country that don't pay with XXX
    All customers that don't belong to the customer goup xxx

    One way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.

    3 votes

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  2. When creating a delivery note, all items from an order are included in the document by default, provided they are assigned to a delivery.

    Shopware does not differentiate between physical and digital products, and there is no option to select only specific items (e.g., physical or currently available) for inclusion in the delivery note.

    This leads to several problems in practice:

    Digital products appear on delivery notes even though they do not require physical delivery.

    Partial deliveries can only be handled manually via separate deliveries, which is very time-consuming for larger orders with many items.

    Currently, it is not possible…

    2 votes

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  3. In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
    For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.

    To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.

    2 votes

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  4. Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.

    3 votes

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  5. The details of an order should be clearly displayed on one page. Unfortunately, the details are currently spread across several tabs.

    Clicking around, loading the various tabs and changing details takes longer than if everything could be done on one page.

    Shopware 6.4 is clearer than Shopware 6.7.

    Please change this.

    1 vote

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  6. In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
    This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.

    Requirement/Use Case:

    Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.

    Typically, this involves fields such as:

    Amazon order number

    eBay order number

    eBay username

    Current status:

    The standard search in the order…

    2 votes

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  7. Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.

    Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.

    Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.

    ENG: The payment method should be changeable after a purchase.
    It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…

    1 vote

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  8. It would be good if there were an email to the customer to inform them about the change to their password.
    This increases security somewhat and provides us as retailers with a little more information in support situations.
    For this purpose, a new trigger would be required that is activated when the customer changes their password (e.g., via password recovery).

    1 vote

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  9. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  10. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  11. It should be possible to edit the email content before sending emails to customers.

    When working with a single order, it would be very useful to add additional text to the mail content. e.g. individual information about products that are not available anymore or additional cargo shipping information, ...

    Emails are sent for documents and for status changes. Currently the mail content can not be edited. When sending documents only the mail subject may be updated and the mail content is shown as read only.

    When sending status update emails there is no preview of the mail at all.

    In…

    1 vote

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  12. The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.

    Possible optimizations:

    • You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
    • The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.

    • You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.

    • What would be ideal for us: an optional comment, with only 10 characters for the comment…

    4 votes

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  13. We've received requests from several departments asking if we could add additional columns for products, customers, or orders.

    For example, the customer's last login date.

    The reason for this is that customers often create multiple accounts (guest accounts).

    This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.

    'Sales' would also be a really helpful column for us for products.

    The standard fields should simply be available as optional items to simplify daily work.

    4 votes

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  14. Currently, when downloading multiple invoice documents via Mass Edit > Download: Documents, the files are provided in the order they were created, not by invoice number.

    For example, the current download order might look like this:

    10005

    10002

    10003

    10004

    This causes difficulties for accounting teams, since invoices must be manually sorted afterwards.

    Proposal
    Please add an option to sort downloaded documents according to the invoice number (or provide more flexible sorting options, such as by invoice date, invoice number, or creation date).

    This would significantly improve efficiency, reduce manual work, and help avoid mistakes during accounting processes.

    1 vote

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  15. Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.

    5 votes

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  16. It would be great if you could also store the default currency in the customer account. At the moment you can only select the default language.

    2 votes

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  17. I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.

    3 votes

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  18. The current postal code validation is not only disabled by default, but also has very rudimentary Regex rules as default, for example \d{4} for Germany.

    To prevent malicious sign-ups, the validation should be improved by shipping better default Regex strings for the post code validation, to ensure that spam sign-ups are at least a bit more restricted.

    2 votes

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  19. When a cancellation invoice is issued, the totals of an order are not adjusted. For clarity, under Order -> General, we would like the items to be posted as negative, and the totals for a cancellation invoice to be 0. We would also like to be able to credit individual items rather than just add them.

    2 votes

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  20. For example, when filtering for the discount code "LENABLACK", all orders containing codes such as "ANNALENABLACK" are also shown.
    Since the overview does not include a column displaying the discount code, each order must be opened individually to see which code was actually used.

    It would be helpful to have a dedicated column for the discount code in the order overview or to enable filtering based on exact matches.

    1 vote

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