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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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49 results found

  1. We want to validate street in the registration for using a number. Customer sometimes forget to enter a number in the street field, so the delivery is not possible. Simply checking for using a number could fix this problem.

    59 votes

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    Gathering Feedback


    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

  2. It should be possible to delete documents, especially invoices.

    Several reasons why it should be possible are listed here: https://forum.shopware.com/t/loeschen-von-dokumenten-nicht-mehr-moeglich/97011

    Without this function you cannot really test the invoice generation on a production system and you cannot change false invoices that customers have never received.

    Due to a bug multiple invoices can be created for the same order with the only difference of the invoice number. Currently you cannot delete the redundant invoice.

    55 votes

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    Gathering Feedback


    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

  3. Most of the people first click on the search positions bar if they want to add a position, because the add position button is next to it and it looks like you can search a product there and add this product as position with the button next to it. It's on the quick-order modal (ux1.png) such as on the normal new order window (ux2.png).

    I would suggest to use the searchbar for adding products and the search position bar should only appear if there already is a position inside the order (or maybe 3 or more positions are there).

    At…

    49 votes

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    Gathering Feedback


    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

  4. It must also be possible to change the shipping method and payment method later in the admin.

    A scenario that occurs again and again and must be possible.

    Example:
    A customer orders online (prepayment and DHL shipping). However, the customer now comes to us directly. Now we need to be able to change the customer's payment method and shipping method in the store backend as an admin.

    Or I have to change the shipping method for a company order from DHL to freight forwarding.

    40 votes

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  5. Create multiple orders/deliveries for one basket.

    34 votes

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  6. In the preview for the order confirmation mail template (Settings > Shop > E-mail Template), some information is not displayed, such as order items or the billing addresses.

    I expect the email template preview to reliably display all available data.

    31 votes

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  7. Should be instead of: 10, 25, 50, 75, 100

    New: 50, 100, 200

    Default should be 100.

    Why: to see more customers at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 customers at once.

    28 votes

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  8. Some Online Merchants suffer from recurring guest accounts, cluttering the database. It would be good to have some kind of a configurable mechanism to delete guest accounts after the order is proceeded or after a specific time (month, years).
    This feature request is discussed quite frequently, for example here in the forums (German): https://forum.shopware.com/t/gastkonten-automatisiert-loeschen/94778/

    26 votes

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    Gathering Feedback


    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

  9. As a shop owner I want to make sure, that only certain cart values can be placed as orders in my shop. Otherwhise I want to show a hint or add a surcharge to the cart

    22 votes

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  10. Order overview: the table is 170 pixel line height
    Customer overview: the table is 278 pixel line height

    Both should be equal with max. 100 pixel line height to see more entries per page with less scrolling.

    14 votes

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  11. Especially with Stripe we see a high rate of un-completed payments via Giropay and Creditcard.
    We then want and have to change the payment type from Stripe to invoice pre-payment, which was possible in SW5 and should be possible in SW6.

    12 votes

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  12. Interface for a self-service return management for shoppers

    12 votes

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  13. DE
    Anlegen von benutzerdefiniertem Dokumenttyp. Nicht jeder Shopbetreiber nutzt eine externe WaWi bzw Shopware 6 sollte die Standardfunktionen bieten, um auch ohne externe Software auszukommen. Wichtig wäre es, über das Backend mindestens noch 1 oder 2 eigene Dokumententypen wie zB Auftragsbestätigung oder Angebot unter "Dokumente" anlegen zu können. Derzeit kann nur ein vorhandenes durch ein eigenes ersetzt werden, was aber nicht das Problem löst.

    EN
    Creating a custom document type. Not every shop operator uses an external ERP system or Shopware 6 should offer the standard functions to get by without external software. It would be important to be able…

    10 votes

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  14. Currently, you can only configure how long a password should be and whether it should be entered twice.
    It should be possible to specify the password complexity (minimum number of characters, special characters, numbers, letters, etc.). At the moment you need an extension for this.

    9 votes

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  15. If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
    The delivery address is the basis for which tax rate is used for the order.

    The VAT ID. field is not available under “Change delivery address”.

    Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.

    The behavior should be the same for both account types…

    8 votes

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  16. We've received requests from several departments asking if we could add additional columns for products, customers, or orders.

    For example, the customer's last login date.

    The reason for this is that customers often create multiple accounts (guest accounts).

    This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.

    'Sales' would also be a really helpful column for us for products.

    The standard fields should simply be available as optional items to simplify daily work.

    6 votes

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  17. Deutsch:
    Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.

    Englisch:
    Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…

    6 votes

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  18. Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.

    Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.

    This results in the following scenarios not being handled correctly:
    - Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
    - Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
    - Changes to customer data, addresses, or order items are not reflected.

    This means that customers…

    5 votes

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  19. The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.

    Possible optimizations:

    • You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
    • The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.

    • You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.

    • What would be ideal for us: an optional comment, with only 10 characters for the comment…

    5 votes

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  20. Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.

    5 votes

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