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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
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Shopware 6 - Product Feedback & Ideas

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173 results found

  1. Add information just like "customer group", "company name" and "vat id" to the order details. To get those kind of information you currently need to open the customer record itself.

    4 votes

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  2. DE
    Anlegen von benutzerdefiniertem Dokumenttyp. Nicht jeder Shopbetreiber nutzt eine externe WaWi bzw Shopware 6 sollte die Standardfunktionen bieten, um auch ohne externe Software auszukommen. Wichtig wäre es, über das Backend mindestens noch 1 oder 2 eigene Dokumententypen wie zB Auftragsbestätigung oder Angebot unter "Dokumente" anlegen zu können. Derzeit kann nur ein vorhandenes durch ein eigenes ersetzt werden, was aber nicht das Problem löst.

    EN
    Creating a custom document type. Not every shop operator uses an external ERP system or Shopware 6 should offer the standard functions to get by without external software. It would be important to be able…

    10 votes

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  3. Currently when you wanna set a status within a flow you can only select between Order, Payment and Shipping Status.

    It would be nice to also change the retour status here

    1 vote

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  4. I would like to be able to configure the recovery time of the password reset. Sometimes you dont actually want to only have 2h of recovery time an have it a bit longer.
    This should also be configurable for the Shopware\Commercial\B2b\EmployeeManagement.

    2 votes

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  5. When the registration for a customer group is received, there is currently no option to send a message for a specific customer group that the customer must be approved for the customer group. As the approval in the customer overview can easily be overlooked, an event with an email to the shop operator or similar would be useful.

    Wenn die Registrierung für eine Kundengruppe eingeht, gibt es aktuell keine Möglichkeit für eine bestimmte Kundengruppe eine Nachricht zu verschicken, dass sich der Kunde für die Kundengruppe freigegeben werden muss. Da die Freigabe in der Übersicht Kunden schnell übersehen werden kann, wäre…

    2 votes

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  6. New: filter and column: sales revenue

    Why: filter to check customers who should be contacted automatically to reactivate or delete customers.

    1 vote

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  7. Let's say a customer uses one the same address as default delivery and default billing address. If editing this particular address through the administration and either(!) clicking

    "Set as default delivery address"
    OR
    "Set as default billing address"

    it automatically marks this one address as default delivery and default billing address anyways - most likely because there only is one address.

    In this case it would be nice, if we could automatically add a new address if the only address available is being edited and used for either "default shipping address" OR "default billing address". So in total I would…

    2 votes

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  8. Customers have issues with delivery options like DHL to transfer an address when a digit limitation of 20 is exceeded, so the delivery note has a cut-out address and gets shipped back due to unsuccessful delivery

    a clear info message would let the customer know, that only certain digits will be processed, and the delivery can be successful

    so the request is about:

    - configure a limit of how many digits possible in address
    - infobox for customers so that they can shorten address description etc

    1 vote

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  9. Dear Shopware team,

    We support the customer uba-arbeitsschutz.de (KdNr. 324128). After the customer migrated to Shopware 6 Evolve and is already online, we regularly exchange suggestions regarding the functionality of Shopware 6.

    We have a few suggestions for improvement regarding the handling of sending and receiving emails.

    1st example:
    When a customer pays for their order in the shop via PayPal, they receive an email stating that the payment currently has the status 'unconfirmed'. As the customer is already checked during the payment process with PayPal to see whether the payment was successful, sending this information by email from Shopware…

    1 vote

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  10. Deutsch:

    Das Anlegen einer Gutschrift z.B. bei einer Retoure ist zu kompliziert.

    Verbesserungsvorschlag: Beim erstellen einer Gutschrift ein Auswahlmenü der bestellten Artikel anzeigen lassen. Aus diesem können dann die retournierten / reklamierten Artikel für die Gutschrift ausgewählt werden. Optimal wäre noch eine Option, ob die Versandkosten gutgeschrieben werden sollen oder nicht.

    English:

    Creating a credit note, e.g. for a return, is too complicated.

    Suggestion for improvement: When creating a credit note, display a selection menu for the items ordered. From this, the returned / complained articles can then be selected for credit. Another option would be ideal whether the shipping…

    8 votes

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  11. EN:
    There should be a new document type: order confirmation. The order confirmations generated via ERP can contain more information (e.g. contact person based on zip code) and can therefore be important for the customer.

    DE:
    Es sollte einen neuen Dokumententyp: Bestellbestätigung geben. In den per ERP generierten Auftragsbestätigungen können mehr Informationen (z.B. Ansprechpartner basierend anhand er Postleitzahl) enthalten sein und damit wichtig für den Kunden sein.

    5 votes

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  12. Admin Center: In the order detail it would help to show the overall stock of every position. It is a small change that helps the customer support if someone have questions about orders like delay on shippment.

    2 votes

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  13. Neutral shipping / select sender address

    It should be possible to provide a field for neutral shipping for every order.

    Agencies and many other corporate customers only order with neutral shipping and have the goods sent directly to their customer - as if it were coming from our customers.

    At the moment and in times of dropshipping, this is only possible via an expensive in-house development, but should be available as standard.

    2 votes

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  14. Currently, it is not possible to add translations for order, payment and delivery status as the entries appear to be hardcoded.

    There is an issue ticket already which was closed (despite having 18 votes, which seems like nothing to sneeze at), which can be found here:

    https://issues.shopware.com/issues/NEXT-15282

    Contrary to what is written in that ticket, translations ARE used IF present and that is the issue really. They can't be added in the admin anywhere.

    We CAN circumvent this by adding them manually in the database, but we can't expect shop owners to do this because that way is rather technical…

    4 votes

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  15. A more comprehensive self-management feature for subscriptions is being introduced. This will allow shoppers to almost autonomously manage their subscriptions, from changing delivery frequencies to adjusting order quantities. Shoppers will be able to configure all relevant aspects of their subscriptions independently. This enhancement aims to increase efficiency for retailers and simultaneously improve the user experience by providing greater flexibility and control.

    4 votes

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  16. Shopware has the possibility for multi-shipment/multiple deliveries. But the admin-ui does not reflect that.
    There should be also a UI in the administration to handle this feature.

    3 votes

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  17. There is a function for canceling orders directly by the customer in the frontend / customer account.

    Currently, this cannot be set any further, so that, for example, orders that have already been dispatched or completed can also be canceled.

    There should be setting options for when a customer can cancel an order in the customer account.

    2 votes

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  18. More address data for information is often asked for the customer and order overview. Please add acountry for a durable selection.

    7 votes

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  19. Implement filter option "created at" in customer overview.

    2 votes

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  20. We have noticed that neither in 6.4.x nor 6.5.x is the weight of the product available in the order table or in the payload of the products in Order/OrderLine. Of course you can program something, but really every unnecessary additional field is attached to the order. Therefore, the weight information should also be entered.

    2 votes

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