160 results found
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Advanced search for additional information in the order overview
In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.Requirement/Use Case:
Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.
Typically, this involves fields such as:
Amazon order number
eBay order number
eBay username
Current status:
The standard search in the order…
2 votes -
Zahlungsart ändern
Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.
Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.
Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.
ENG: The payment method should be changeable after a purchase.
It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…1 vote -
New flow trigger: Customer password changed
It would be good if there were an email to the customer to inform them about the change to their password.
This increases security somewhat and provides us as retailers with a little more information in support situations.
For this purpose, a new trigger would be required that is activated when the customer changes their password (e.g., via password recovery).1 vote -
returns management: Add additional items
Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.
3 votes -
Add additional items in returns management
Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.
3 votes -
Possibility to edit email content before sending to customer (status change, documents)
It should be possible to edit the email content before sending emails to customers.
When working with a single order, it would be very useful to add additional text to the mail content. e.g. individual information about products that are not available anymore or additional cargo shipping information, ...
Emails are sent for documents and for status changes. Currently the mail content can not be edited. When sending documents only the mail subject may be updated and the mail content is shown as read only.
When sending status update emails there is no preview of the mail at all.
In…
1 vote -
Enable configuration of ratings
The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.
Possible optimizations:
- You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.
You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.
What would be ideal for us: an optional comment, with only 10 characters for the comment…
4 votes -
Expanding columns under products, customers or orders
We've received requests from several departments asking if we could add additional columns for products, customers, or orders.
For example, the customer's last login date.
The reason for this is that customers often create multiple accounts (guest accounts).
This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.
'Sales' would also be a really helpful column for us for products.
The standard fields should simply be available as optional items to simplify daily work.
4 votes -
Allow sorting of downloaded invoice documents by invoice number
Currently, when downloading multiple invoice documents via Mass Edit > Download: Documents, the files are provided in the order they were created, not by invoice number.
For example, the current download order might look like this:
10005
10002
10003
10004
This causes difficulties for accounting teams, since invoices must be manually sorted afterwards.
Proposal
Please add an option to sort downloaded documents according to the invoice number (or provide more flexible sorting options, such as by invoice date, invoice number, or creation date).This would significantly improve efficiency, reduce manual work, and help avoid mistakes during accounting processes.
1 vote -
Add Sha512 as legacyEncoder
Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.
5 votes -
Store default currency in the customer account like the default language
It would be great if you could also store the default currency in the customer account. At the moment you can only select the default language.
2 votes -
Returns-Management: Dealing with multiple returns / partial cancellation per order
I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.
3 votes -
Add proper postal code validation
The current postal code validation is not only disabled by default, but also has very rudimentary Regex rules as default, for example \d{4} for Germany.
To prevent malicious sign-ups, the validation should be improved by shipping better default Regex strings for the post code validation, to ensure that spam sign-ups are at least a bit more restricted.
2 votes -
Order overview → Adjust total amount to for cancellation invoice
When a cancellation invoice is issued, the totals of an order are not adjusted. For clarity, under Order -> General, we would like the items to be posted as negative, and the totals for a cancellation invoice to be 0. We would also like to be able to credit individual items rather than just add them.
2 votes -
It is currently not possible to search for a specific discount code in the order overview.
For example, when filtering for the discount code "LENABLACK", all orders containing codes such as "ANNALENABLACK" are also shown.
Since the overview does not include a column displaying the discount code, each order must be opened individually to see which code was actually used.It would be helpful to have a dedicated column for the discount code in the order overview or to enable filtering based on exact matches.
1 vote -
Counter duplicates by checking the e-mail address for the e-mail domain for business domains
One function would be great: Assuming you have customers with a large number of addresses (e.g. municipalities or large corporations).
Example Mustermann AG group with the mail domain: @mustermann-ag.de
Here it would be great if a check could be made during registration: if further registrations with the mail domain @mustermann-ag.de come into Shopware, a message could appear: “There is already at least one customer account with the e-mail domain @mustermann-ag.de. Are you sure that another customer account is required for this company? If necessary, contact the user who has already created the customer account to place an order.”
It is…
2 votes -
Search for amazon or ebay orders
DE
Search in orders: it should also be possible to search by ebay name and Amazon order number. When I search for names in orders, the latest order should always come up (as in SW 5).
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EN
Suche in Bestellungen: es soll auch nach ebay Namen und Amazon Bestell-Nr. möglich sein zu suchen. Wenn ich nach Namen in Bestellungen suchen sollte immer die neueste Bestellung ob kommen (wie in SW 5 auch).2 votes -
Customer Group Not Stored with Order Could Lead to Inconsistent Behavior
Actual behaviour:
It seems that Shopware does not store the customer group with the order, instead retrieving it from the customer record when the order is updated. This behavior might lead to potential inconsistencies in how orders are processed, especially if the customer group changes over time.
Additional Notes:
Other shop systems store the customer group along with the order to maintain consistency.
Shopware triggers specific rules or actions based on the customer group, so this behavior may cause issues with rule application or order management.
While this may be intentional, it could lead to unintended changes in customer-specific behavior,…1 vote -
Separate customer e-mail address for sending invoices (billing address)
Deutsch:
Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.Englisch:
Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…5 votes -
VAT ID of guest accounts can't be changed via the shipping address.
If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
The delivery address is the basis for which tax rate is used for the order.The VAT ID. field is not available under “Change delivery address”.
Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.
The behavior should be the same for both account types…
7 votes
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