167 results found
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delivery- & billing address digit limitation to ensure delivery
Customers have issues with delivery options like DHL to transfer an address when a digit limitation of 20 is exceeded, so the delivery note has a cut-out address and gets shipped back due to unsuccessful delivery
a clear info message would let the customer know, that only certain digits will be processed, and the delivery can be successful
so the request is about:
- configure a limit of how many digits possible in address
- infobox for customers so that they can shorten address description etc1 vote -
Customer feedback: Improvement of e-mail dispatch in Shopware 6
Dear Shopware team,
We support the customer uba-arbeitsschutz.de (KdNr. 324128). After the customer migrated to Shopware 6 Evolve and is already online, we regularly exchange suggestions regarding the functionality of Shopware 6.
We have a few suggestions for improvement regarding the handling of sending and receiving emails.
1st example:
When a customer pays for their order in the shop via PayPal, they receive an email stating that the payment currently has the status 'unconfirmed'. As the customer is already checked during the payment process with PayPal to see whether the payment was successful, sending this information by email from Shopware…1 vote -
Filter in customer overview: add filter by zip code, city and street
To better filter the customers there are some other filter needed:
filter by zip code, city and street7 votes -
Automized stock calculation for returns
Currently, there is no automized stock calculation after a return took place. The stock therefore must be adjusted manually at the moment.
It would be great if we could implement some functionality / option that automatically re-calculates the stock of returned articles (if desired, as there might be cases where returned articles may not be added to the current stock)
4 votes -
Additional fields should be able to be filled in the order assistant
Additional fields should be able to be filled in the order assistant because you often want to include an external reference when confirming your order. Currently you can only fill out the fields after confirmation has been sent.
4 votes -
Setting options for canceling orders by customers
There is a function for canceling orders directly by the customer in the frontend / customer account.
Currently, this cannot be set any further, so that, for example, orders that have already been dispatched or completed can also be canceled.
There should be setting options for when a customer can cancel an order in the customer account.
2 votes -
Filter in customer overview - "Created at"
Implement filter option "created at" in customer overview.
2 votes -
Missing option to delete documents
EN
We removed the deletion of existing documents in orders sometime in late 2021 or early 2022. There are always users who want such a function. See tickets https://issues.shopware.com/issues/NEXT-19550 and https://issues.shopware.com/issues/NEXT-24888.In principle, I do not see it as necessary to delete the document, but there should be a way to invalidate documents and make corrections. Possibly similar to accounting, where an incorrect entry is offset with a cancellation entry.
DE
Wir haben irgendwann Ende 2021 oder Anfang 2022 das Löschen vorhandener Dokumente in Bestellungen entfernt. Es gibt immer wieder Anwender, die sich eine solche Funktion wünschen. Siehe dazu…5 votes -
Write the weight of the product in the payload of the product Order/OrderLine
We have noticed that neither in 6.4.x nor 6.5.x is the weight of the product available in the order table or in the payload of the products in Order/OrderLine. Of course you can program something, but really every unnecessary additional field is attached to the order. Therefore, the weight information should also be entered.
2 votes -
Proforma invoice as document type
It would be great if there was also the document type Pro Forma Invoice and this would not be statistically included in sales. Then you could create a pro forma invoice for deliveries to third countries with one click and then send it directly to the export warehouse via flow.
4 votes -
Download documents from order overview
Sometimes we quickly need to download a document for an order. It would be helpful in the workflow, if documents could be downloaded directly from the order overview (was possible in SW5).
Currently we have to click on the order first and then go the document tab to download a document.
2 votes -
Cancel of Cancellations (returns management)
If you make a (partial) cancellation and there is an error in the amount, e.g. due to manual adjustment for discounts, then you cannot cancel the cancellation that has already been made correctly, but can only create another (partial) cancellation document. This is probably not correct from an accounting point of view, as it would have to be possible to cancel the cancellation before creating a new cancellation (document).
2 votes -
Filter in customer overview: add filter "Is guest" (yes/no)
See feedback title.
5 votes -
E-mail notification for customer group requests
It would be nice to set up an e-mail notification for a customer group request, e.g. via a flow in the Flow Builder. So far it is only possible to receive the e-mail notification for a customer group with a registration form after you have accepted or rejected the customer group request in the admin. An e-mail as soon as a customer has requested registration for a customer group would be a useful new feature for many customers.
2 votes -
Include all data in email template preview
In the preview for the order confirmation mail template (Settings > Shop > E-mail Template), some information is not displayed, such as order items or the billing addresses.
I expect the email template preview to reliably display all available data.
30 votes -
Reorder via the admin
It can often be useful to "re-trigger" an order that has already been placed for the customer. This should be possible via the admin and can save a lot of time in day-to-day business.
2 votes -
Filter orders by time
As a shop owner I want to select a specific time (not only a day) to filter my orders.
4 votes -
Make it possible to change the saleschannel of the customer
If the customer registers in a wrong sales channel (e.g. in a B2C store, although it is B2B) you cannot adjust this in the admin afterwards.
It would be very helpful if you can customize this in the admin so that the customer does not have to be deleted and recreated.
8 votes -
Orders: anonymize
In order to comply with the GDPR, it is necessary to enable the anonymization of details within the order.
Customers themselves can be renamed. But not the details within the orders.
2 votes -
Deactivatable window (payment request) when creating an invoice
When creating an order in Admin, the following window appears every time
"Payment request
Would you like to ask the customer to pay the order by "Invoice"?"Many customers do not use this window as the workflow is different. As the window cannot be deactivated, this is a source of errors.
1 vote
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