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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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134 results found

  1. With the returns management in the administration, you can now record returns directly in Shopware or store the corresponding data. It is also possible to specify a refund value, which is currently only used in the documents.

    This value should be refunded via the Unified Refund Handler to the appropriate payment method, if allowed and possible.

    5 votes

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  2. In the Self-hosted and Cloud versions, is it not possible to turn off the send customer order status update email popup or deactivate the pre-activated 'Send email to customer' toggle per default.

    -> This leads to annoying multiple clicks and to, by mistake sent emails which irritate customers

    1 vote

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  3. Invoices should be able to display custom information.
    It should be possible to show the customers own order number (B2B) or additional text at the end of an invoice ( additional claims)

    3 votes

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  4. We missing a country field on order overview. It shoulb be possible to display countries of delivery and billing address on order overview.

    3 votes

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  5. It would be helpful if one could click the customers e-mail address in the order overview to open an e-mail window in Outlook rather than copy&paste the e-mail address.

    1 vote

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  6. As B2B merchant I want to have VAT field only mandatory for B2B users outside Germany.
    Within Germany it should be optional to filled out.

    2 votes

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  7. As a user with admin rights you should be able to impersonate a user or a user from a specific user group and view the storefront through his account, without actually signing in to the account.
    This will allow you to see results more quickly and efficiently, especially when creating content spread out over different sales channels.

    7 votes

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  8. If a shipping service provider creates damage to the package or the package is lost, only the net amount without VAT must be shown on the claim invoice. This is currently not possible.

    1 vote

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  9. in Shopware 5 there are the pseudo sales in the item details. It would be great if these were also available for Shopware 6.

    5 votes

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  10. Possibility to convert guests into real customers with an account.

    27 votes

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  11. customers are able to change the email adress in the customer login/account oneselves.

    2 votes

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  12. Front-end APIs currently require a password to be sent in to authenticate customers into Shopware. Merchants who use a third-party Identity Provider (IdP), they want to have a third party maintain user information for use beyond just the e-commerce channel. In these instances, Shopware should not want to maintain the password for the customer, that should only ever be updated in the IdP. At the moment, the only way for a Merchant to implement SSO is in the fully-hosted model where they would be required to make some code changes to customize the platform. As it doesn't appear like assertion…

    4 votes

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  13. Initially, Sendcloud by Shopware did the job. We were able to track the shipping status in the order view. Since Sendcloud isn’t available anymore for cloud customers, there is no shipping provider that interacts with shipping status, and we have to update the status of every single order ourselves. Look for a new partner that integrates with the shopware order status.

    1 vote

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  14. At the moment, you can only choose one digital product from every digital product in the same order process.

    But if you want sell f.e. concert cards as digital product, you want to sell more than one card per purchase.

    Just like physical products, you should be able to increase the number for the product.

    2 votes

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  15. In 6.4 there was a switch in the admin orders to turn the discounts on and off, and thus recalculate them when a change is made (items are added or removed).

    In 6.5 it is no longer available at this point.
    Instead, there is such a switch under the Details tab.

    If I deactivate the discount, a message appears that changes should be saved, but after saving and switching to the General tab, the discount is still present.

    A discount can then only be deleted manually, because unfortunately it does not automatically adjust to a change.
    Afterwards, you have to…

    1 vote

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  16. Sometimes it is necessary to make the customers additional information or files available. These should be available to the customer in the customer account.

    It is therefore necessary to be able to add any documents to orders.

    2 votes

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  17. A login is currently only possible with the mail adress. There should be an option to login with the customer number.

    5 votes

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  18. DE:
    Unterstützung von passwortlose Anmeldung via Passkeys.
    Infos auf heis.de: https://heise.de/-9048722

    Diese Dienste unterstützen das bereits: https://passkeys.directory/

    EN:
    Support of password less login via passkeys.
    More info on heise.de https://heise.de/-9048722 (German) and https://en.wikipedia.org/wiki/Passkey_(authentication)

    This websites support this authentification method: https://passkeys.directory/

    1 vote

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  19. As a shop-owner i want to keep track on which orders were paid with which payment method.
    This should be visible in the order list-view in the admin.
    It could help the shop-owner to designate the most used payment methods and grant bonuses on them for example or it could also help in identifying which payment methods create the most problems and therefore need the most "maintenance".

    2 votes

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  20. The delivery date cannot be adjusted before dispatch. Since we want to send documents later, we would like to adjust the delivery date so that the customer does not receive incorrect data.

    2 votes

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