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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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172 results found

  1. Deutsch:

    Das Anlegen einer Gutschrift z.B. bei einer Retoure ist zu kompliziert.

    Verbesserungsvorschlag: Beim erstellen einer Gutschrift ein Auswahlmenü der bestellten Artikel anzeigen lassen. Aus diesem können dann die retournierten / reklamierten Artikel für die Gutschrift ausgewählt werden. Optimal wäre noch eine Option, ob die Versandkosten gutgeschrieben werden sollen oder nicht.

    English:

    Creating a credit note, e.g. for a return, is too complicated.

    Suggestion for improvement: When creating a credit note, display a selection menu for the items ordered. From this, the returned / complained articles can then be selected for credit. Another option would be ideal whether the shipping…

    8 votes

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  2. If the customer registers in a wrong sales channel (e.g. in a B2C store, although it is B2B) you cannot adjust this in the admin afterwards.

    It would be very helpful if you can customize this in the admin so that the customer does not have to be deleted and recreated.

    8 votes

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  3. in Shopware 5 there are the pseudo sales in the item details. It would be great if these were also available for Shopware 6.

    8 votes

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  4. As a shopowner I want to notify my customers when a product they were interested in, is back in stock

    8 votes

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  5. More address data for information is often asked for the customer and order overview. Please add acountry for a durable selection.

    7 votes

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  6. To better filter the customers there are some other filter needed:
    filter by zip code, city and street

    7 votes

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  7. As a shop owner I want to offer net prices for merchants when the vat-id is validated

    6 votes

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  8. Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.

    Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.

    This results in the following scenarios not being handled correctly:
    - Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
    - Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
    - Changes to customer data, addresses, or order items are not reflected.

    This means that customers…

    5 votes

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  9. We've received requests from several departments asking if we could add additional columns for products, customers, or orders.

    For example, the customer's last login date.

    The reason for this is that customers often create multiple accounts (guest accounts).

    This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.

    'Sales' would also be a really helpful column for us for products.

    The standard fields should simply be available as optional items to simplify daily work.

    5 votes

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  10. Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.

    5 votes

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  11. Deutsch:
    Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.

    Englisch:
    Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…

    5 votes

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  12. Currently there is only a static badge that shows if an order was created by an administrator.

    It would be nice if the actual user could be displayed, for example as a tooltip in the order list and directly in the badge in the order details.

    5 votes

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  13. It would be useful to move orders from one customer account to another. Currently guest orders remain assigned to the guest account, even when a customer registers afterwards. Thus they cannot see the order status. Also for other scenarios (like duplicate accounts), moving orders would be useful.

    Es wäre hilfreich, Bestellungen von einem Kundenkonto auf ein anderes verschieben zu können. Derzeit bleiben Gastbestellungen dem Gastkonto zugewiesen, auch wenn sich ein Kunde später registriert. Somit kann er den Status der Bestellung nicht sehen. Auch für andere Szenarien (z. B. doppelte Konten) wäre das Verschieben von Bestellungen nützlich.

    5 votes

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  14. EN:
    There should be a new document type: order confirmation. The order confirmations generated via ERP can contain more information (e.g. contact person based on zip code) and can therefore be important for the customer.

    DE:
    Es sollte einen neuen Dokumententyp: Bestellbestätigung geben. In den per ERP generierten Auftragsbestätigungen können mehr Informationen (z.B. Ansprechpartner basierend anhand er Postleitzahl) enthalten sein und damit wichtig für den Kunden sein.

    5 votes

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  15. The maximum amount of the bulk edit for orders is set to 100.
    It is not possible to process more than 100 orders at the same time, but this is an important function for larger and medium-sized companies that have a high volume of orders per day.
    In Shopware 5 it was already possible to process more than 100 orders via the bulk edit, so it would also be an essential change for Shopware 6 to make this possible up to 250, for example.

    5 votes

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  16. EN

    We removed the deletion of existing documents in orders sometime in late 2021 or early 2022. There are always users who want such a function. See tickets https://issues.shopware.com/issues/NEXT-19550 and https://issues.shopware.com/issues/NEXT-24888.

    In principle, I do not see it as necessary to delete the document, but there should be a way to invalidate documents and make corrections. Possibly similar to accounting, where an incorrect entry is offset with a cancellation entry.


    DE

    Wir haben irgendwann Ende 2021 oder Anfang 2022 das Löschen vorhandener Dokumente in Bestellungen entfernt. Es gibt immer wieder Anwender, die sich eine solche Funktion wünschen. Siehe dazu…

    5 votes

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  17. 5 votes

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  18. In 6.4 it was possible to add new billing and/or shipping address to a customer during order creation in admin. Since 6.5 it is no longer the case.
    It would be nice to have that functionality back so that when new order is created manually, there is no need to first adjust a customer by adding a new address in sw-customer module, but to add that address directly via sw-order module and use that address in that order.

    5 votes

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  19. With the returns management in the administration, you can now record returns directly in Shopware or store the corresponding data. It is also possible to specify a refund value, which is currently only used in the documents.

    This value should be refunded via the Unified Refund Handler to the appropriate payment method, if allowed and possible.

    5 votes

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  20. A login is currently only possible with the mail adress. There should be an option to login with the customer number.

    5 votes

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