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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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172 results found

  1. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  2. I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.

    3 votes

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  3. When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.

    The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.

    If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.

    However, when saving, it is often found that the email address entered already exists, which leads to an abort.

    Suggestions for improvement:

    Optimization of customer search:

    Improve search algorithms to find customers faster and…

    3 votes

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  4. Currently, if the vouchers are not taken into account when an order is placed, if an item is returned via Return Management.

    Although the amount of the return can be adjusted and the value including the voucher is suggested, it is not applied automatically.

    An option for automation would be useful here.

    3 votes

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  5. For shipping methods with complex price matrix structures it would be helpful to have the ability to duplicate the shipping methods.

    Für Versandmethoden mit komplexen Preismatrix-Strukturen wäre es hilfreich, die Möglichkeit zu haben, die Versandmethoden zu duplizieren.

    3 votes

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  6. We would like to address an important issue in the current version of Shopware 6 that could significantly impact the credibility of online shops: the lack of verification for product reviews.

    The Issue:
    Currently, anyone can leave a product review in Shopware 6 without having purchased the item. This makes shops vulnerable to fake reviews, which can be either overly positive or negative. Such reviews can heavily influence customer trust and the perception of the shop.

    Suggested Improvements:
    We propose implementing a feature that ensures only customers who have actually purchased a product can leave a review. Here are a…

    3 votes

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  7. Aktuell steht bei SW6 Backend Bestellungen nur ein Feld, mit Dropdown Menü für die Suche nach Artikelnummer oder Artikelname zur Verfügung. Oder die leere Positionszeile.

    In SW5 gab es bei Backendbestellungen je eine Spalte für Artikelnummer und eine für Artikelname, Preis, Steuer, etc. Man konnte die Artikelnummer verwenden, den Artikelnamen, Preis, Steuer etc. bearbeiten und die Bestellung mit den überschriebenen Daten anlegen. Damit war alles geregelt und konnte sauber an Kunden, Lager, etc. übergeben werden.

    Diese weitere Spalte bei den Backend Bestellungen fehlt in SW6. Damit hat man nicht mehr beide Felder zur Verfügung und kann keine Änderungen mehr vornehmen,…

    3 votes

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  8. When you open the created documents, they are PDFs and when you preview them, you do not see the code from the Twig files of the documents, but something else.

    However, since you can only download PDFs, you can't really see what the associated HTML code and the applied CSS looks in the browser's developer tools.

    If you know this, you can adapt the templates much more easily.

    Now you have to guess the passages you want to change.

    3 votes

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  9. Currently, the full voucher value is also issued for a partial return. In the case of a partial return of an order with a percentage voucher, only the percentage of the product should be listed in the return. This is not yet possible.

    3 votes

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  10. Shopware has the possibility for multi-shipment/multiple deliveries. But the admin-ui does not reflect that.
    There should be also a UI in the administration to handle this feature.

    3 votes

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  11. When setting a release date for a product or variant, the future release is correctly displayed on the pip.

    When activating the delivery time in the shopping cart, it's shown as calculated from today. For example, the product is shown as being delivered in 2 days from today, which makes no sense when a product may be released in a few weeks or even months.

    It would be better if the delivery time is calculated from the release date, or rather, the release date is simply displayed, as on the pip.

    3 votes

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  12. As a shop owner I want to be able to have a detailed view on my customers. I want to know when the customer was created in Shopware and when the customers ordered the last time. Therefore I need the last order date and the creation date on the customer detail page and in the overview within the administration.

    3 votes

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  13. DE:
    Unterstützung von passwortlose Anmeldung via Passkeys.
    Infos auf heis.de: https://heise.de/-9048722

    Diese Dienste unterstützen das bereits: https://passkeys.directory/

    EN:
    Support of password less login via passkeys.
    More info on heise.de https://heise.de/-9048722 (German) and https://en.wikipedia.org/wiki/Passkey_(authentication)

    This websites support this authentification method: https://passkeys.directory/

    3 votes

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  14. We missing a country field on order overview. It shoulb be possible to display countries of delivery and billing address on order overview.

    3 votes

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  15. Invoices should be able to display custom information.
    It should be possible to show the customers own order number (B2B) or additional text at the end of an invoice ( additional claims)

    3 votes

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  16. An end-customer should have the possibility to define preset shipping methods in his/her account.

    3 votes

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  17. Specific documents can be configured for different Sales channels

    3 votes

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  18. In the current default behavior, the <BuyerReference> field in the generated e-invoice (ZUGFeRD / EN16931) is populated with the purchase order number.

    However, for invoices to public sector clients (government agencies), the routing ID is generally required in the <BuyerReference> field. If the purchase order number is used instead, this can lead to:

    • Validation errors in ERP/accounting systems (e.g., Lexware)
    • Rejections by public sector clients
    • Problems with input tax deduction
    • Rejection by Peppol/XRechnung validators

    Currently, there is no configuration option in the admin panel to adjust the BuyerReference mapping.

    Problem:
    - The <BuyerReference> parameter is not flexibly configurable by default.…

    2 votes

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  19. With growing order numbers, the performance of loading these orders decreases.
    It would be great if this decreasing of loading performance could be avoided, e.g. by loading older orders than X only on request.

    2 votes

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  20. Currently, when documents are manually transferred via the order via send document, the email template language is determined by the admin user’s backend language, not by the language in which the customer placed the order.

    This leads to additional steps every time a document needs to be sent manually:
    The admin must first check the order language, switch the backend language accordingly, and only then send the document so that the email is generated in the correct language.

    The expected behavior is that the document’s language (or order language) should define which email template is used for sending, ensuring consistent…

    2 votes

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