172 results found
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Admin order creation: Allow guests
Currently, it is not possible to create an order via our Admin unless the customer is registered. This presents an annoyance because it is still somewhat customary in some industries to place orders by calling a customer support hotline or something along those lines.
As it is now, when calling a merchant running a Shopware 6 shop, we first have to enter the customer menu, register a new customer (and ask our customer all their data) and THEN do the same thing after switching menus to orders again.
It would be a neat QoL feature to be able to do…
2 votes -
Enable "add Product" function directly from the Cart or Checkout
In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.
2 votes -
Advanced search for additional information in the order overview
In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.Requirement/Use Case:
Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.
Typically, this involves fields such as:
Amazon order number
eBay order number
eBay username
Current status:
The standard search in the order…
2 votes -
Zahlungsart ändern
Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.
Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.
Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.
ENG: The payment method should be changeable after a purchase.
It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…2 votes -
Store default currency in the customer account like the default language
It would be great if you could also store the default currency in the customer account. At the moment you can only select the default language.
2 votes -
Add proper postal code validation
The current postal code validation is not only disabled by default, but also has very rudimentary Regex rules as default, for example \d{4} for Germany.
To prevent malicious sign-ups, the validation should be improved by shipping better default Regex strings for the post code validation, to ensure that spam sign-ups are at least a bit more restricted.
2 votes -
Order overview → Adjust total amount to for cancellation invoice
When a cancellation invoice is issued, the totals of an order are not adjusted. For clarity, under Order -> General, we would like the items to be posted as negative, and the totals for a cancellation invoice to be 0. We would also like to be able to credit individual items rather than just add them.
2 votes -
Counter duplicates by checking the e-mail address for the e-mail domain for business domains
One function would be great: Assuming you have customers with a large number of addresses (e.g. municipalities or large corporations).
Example Mustermann AG group with the mail domain: @mustermann-ag.de
Here it would be great if a check could be made during registration: if further registrations with the mail domain @mustermann-ag.de come into Shopware, a message could appear: “There is already at least one customer account with the e-mail domain @mustermann-ag.de. Are you sure that another customer account is required for this company? If necessary, contact the user who has already created the customer account to place an order.”
It is…
2 votes -
Search for amazon or ebay orders
DE
Search in orders: it should also be possible to search by ebay name and Amazon order number. When I search for names in orders, the latest order should always come up (as in SW 5).
–
EN
Suche in Bestellungen: es soll auch nach ebay Namen und Amazon Bestell-Nr. möglich sein zu suchen. Wenn ich nach Namen in Bestellungen suchen sollte immer die neueste Bestellung ob kommen (wie in SW 5 auch).2 votes -
Subscription: Possibility to change the addresses
It is currently not possible to change the delivery and billing address of a subscription either in the admin or in the storefront as a customer.
Although it is possible as an administrator to manually change the addresses of each individual triggered order, this is an unreasonable amount of extra work. There must be an option to change these addresses for the duration of the subscription.
So if customers move during a subscription, they have to take out a new subscription
2 votes -
payment method in order confirmation
EN:
Please add the payment method to the order confirmation.
This could looks like:
{% if order.transactions.last.paymentMethod.translated.name is not null %}
Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
{% endif %}DE:
Bitte die Zahlarz standardmäßig in der Bestellbestätigung hinzufügen.
Dies kann so aussehen:
{% if order.transactions.last.paymentMethod.translated.name is not null %}
Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
{% endif %}2 votes -
Better filter options within e.g. customer and order overview
If you work with the customer and order overview on a daily basis, this quickly leads to frustration.
For example, the number per page cannot be set and is far too low. This should be 100 or 200. Otherwise the unnecessary effort is too high and the work quickly becomes frustrating.
Also, the filter or listing is often reset when changing pages. This also takes an incredible amount of time.
We would like to see better handling here.
2 votes -
Improvements of the Order creation in the administration.
One of our customers with a relatively large number of customers and orders has some problems with creating orders in the administration. Here are a few suggestions:
The search for customers takes a very long time with several customers (More than 500k customers in the system). After selecting a customer, the grid seems to reload which may be superfluous?
You could take some pain here if the way to create an order via the customer module would select the customer directly, but here you have to search for the customer again, which makes no sense.If a product is to…
2 votes -
Improve "Add product" UI function in orders
Shopware allows to add new products within existing orders. How ever, the way the button is currently designed is quite counter intuitiv and causes confusion.
The button consists of two parts: "Add product" and an area with an arrow, indicating further options. Users tend to interprate it as in they need to click on the arrow area in order to access all options to add a new product. How ever, there are only the option "Add custom item" or "Add credit".
This could be prevented by simply also showing the "Add product" option here as well.
2 votes -
Show the names of the invoice and delivery address
When you accessed an order in the Admin in Shopware 6.4.x.x, you got an overview of the exact invoice and delivery address, including the names of the person.
Since version 6.5.x.x the invoice and delivery address can be found in our admin under "Orders > OrderID > Details". Here you can find both addresses, but the name of the person is not shown anymore.
It would make things way clearer, if the whole address, including the name, would be displayed again, simular as it had been done in 6.4.x.x.
2 votes -
Add a 2nd tracking field for JTL customers
EN
Customers using JTL and Shopware can't use tracking number since JTL update 1.7.8.0. The reason therefore is, that JTL API now returns a full tracking link instead a tracking number.
They justify this with multiple customer requests and that Shopware does not offer a second field for the complete link.
It would be nice if we could help our customers in the short term by adding a second field in which the complete link could be entered. Since there are some customers who use JTL WaWi and the Shopware function (also for third-party plugins) is sabotaged, this would be…2 votes -
Password reset recovery time configurable
I would like to be able to configure the recovery time of the password reset. Sometimes you dont actually want to only have 2h of recovery time an have it a bit longer.
This should also be configurable for the Shopware\Commercial\B2b\EmployeeManagement.2 votes -
New event needed: Request for Customer group XY
When the registration for a customer group is received, there is currently no option to send a message for a specific customer group that the customer must be approved for the customer group. As the approval in the customer overview can easily be overlooked, an event with an email to the shop operator or similar would be useful.
Wenn die Registrierung für eine Kundengruppe eingeht, gibt es aktuell keine Möglichkeit für eine bestimmte Kundengruppe eine Nachricht zu verschicken, dass sich der Kunde für die Kundengruppe freigegeben werden muss. Da die Freigabe in der Übersicht Kunden schnell übersehen werden kann, wäre…
2 votes -
Add new address on change
Let's say a customer uses one the same address as default delivery and default billing address. If editing this particular address through the administration and either(!) clicking
"Set as default delivery address"
OR
"Set as default billing address"it automatically marks this one address as default delivery and default billing address anyways - most likely because there only is one address.
In this case it would be nice, if we could automatically add a new address if the only address available is being edited and used for either "default shipping address" OR "default billing address". So in total I would…
2 votes -
Admin Center: Show global article stock in order details
Admin Center: In the order detail it would help to show the overall stock of every position. It is a small change that helps the customer support if someone have questions about orders like delay on shippment.
2 votes
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