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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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160 results found

  1. We've received requests from several departments asking if we could add additional columns for products, customers, or orders.

    For example, the customer's last login date.

    The reason for this is that customers often create multiple accounts (guest accounts).

    This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.

    'Sales' would also be a really helpful column for us for products.

    The standard fields should simply be available as optional items to simplify daily work.

    4 votes

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  2. It would be nice if you could already edit orders from the order overview and, for example, adjust the status or add a consignment number.

    4 votes

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  3. It would be useful to move orders from one customer account to another. Currently guest orders remain assigned to the guest account, even when a customer registers afterwards. Thus they cannot see the order status. Also for other scenarios (like duplicate accounts), moving orders would be useful.

    Es wäre hilfreich, Bestellungen von einem Kundenkonto auf ein anderes verschieben zu können. Derzeit bleiben Gastbestellungen dem Gastkonto zugewiesen, auch wenn sich ein Kunde später registriert. Somit kann er den Status der Bestellung nicht sehen. Auch für andere Szenarien (z. B. doppelte Konten) wäre das Verschieben von Bestellungen nützlich.

    4 votes

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  4. Currently, there is an error that the statuses of e.g. the payment status, delivery status and order status are not translated.

    How to reproduce:

    create a new 6.6.7.0 Shop with German as default language

    install the Language Pack

    add f.e. French as language and assign a domain to the language

    create an order as a customer in the Storefront+

    go to “Orders” in the customer account

    Actual result:
    German Translations are displayed within the French Account

    Expected Result:
    Status gets translated

    4 votes

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  5. Shopware always calculates the tax based on the country of delivery. There are always enquiries from customers in support where the tax has to be calculated based on the country of dispatch. This is not currently mapped in Shopware, but is being requested more and more frequently.

    Therefore, an adjustment or option for tax calculation would be advantageous here in order to be able to map more scenarios.

    4 votes

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  6. Add information just like "customer group", "company name" and "vat id" to the order details. To get those kind of information you currently need to open the customer record itself.

    4 votes

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  7. Currently, it is not possible to add translations for order, payment and delivery status as the entries appear to be hardcoded.

    There is an issue ticket already which was closed (despite having 18 votes, which seems like nothing to sneeze at), which can be found here:

    https://issues.shopware.com/issues/NEXT-15282

    Contrary to what is written in that ticket, translations ARE used IF present and that is the issue really. They can't be added in the admin anywhere.

    We CAN circumvent this by adding them manually in the database, but we can't expect shop owners to do this because that way is rather technical…

    4 votes

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  8. It is currently not possible to change the payment status from "refunded" to another status. However, if someone accidentally sets the status to Refunded, there is no way to change it again. It would be desirable to provide the customer with the option of changing the status if the entry is accidental.

    4 votes

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  9. It would be great if there was also the document type Pro Forma Invoice and this would not be statistically included in sales. Then you could create a pro forma invoice for deliveries to third countries with one click and then send it directly to the export warehouse via flow.

    4 votes

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  10. Additional fields should be able to be filled in the order assistant because you often want to include an external reference when confirming your order. Currently you can only fill out the fields after confirmation has been sent.

    4 votes

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  11. Currently, there is no automized stock calculation after a return took place. The stock therefore must be adjusted manually at the moment.

    It would be great if we could implement some functionality / option that automatically re-calculates the stock of returned articles (if desired, as there might be cases where returned articles may not be added to the current stock)

    4 votes

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  12. As a shop owner I want to select a specific time (not only a day) to filter my orders.

    4 votes

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  13. If you want to add a variant item to an order in the admin, they are unsorted in a dropdown.

    It would be better if only the main variant was visible in the dropdown and then you could select the options of the variant in a second step.

    4 votes

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  14. Front-end APIs currently require a password to be sent in to authenticate customers into Shopware. Merchants who use a third-party Identity Provider (IdP), they want to have a third party maintain user information for use beyond just the e-commerce channel. In these instances, Shopware should not want to maintain the password for the customer, that should only ever be updated in the IdP. At the moment, the only way for a Merchant to implement SSO is in the fully-hosted model where they would be required to make some code changes to customize the platform. As it doesn't appear like assertion…

    4 votes

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  15. As a shop owner I want to offer my customers the possibility to create a pdf of the order at the end of the order process

    4 votes

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  16. This could be an addition to the "merchant registration" where it should be possible to customize the form and make certain (e.g. vat id) required fields when creating a new account.

    4 votes

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  17. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  18. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  19. I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.

    3 votes

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  20. When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.

    The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.

    If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.

    However, when saving, it is often found that the email address entered already exists, which leads to an abort.

    Suggestions for improvement:

    Optimization of customer search:

    Improve search algorithms to find customers faster and…

    3 votes

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