131 results found
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Improve discount handling and transparency in quotes
Discount handling during quote creation and editing is currently very limited and not compatible with external ERP systems such as SAGE. In addition, discounts are not sufficiently transparent for customers.
At the moment, absolute or relative discounts can only be applied to the entire cart and are represented as an additional line item in the resulting order document. Defining discounts on a per-line-item level is not supported.
While it is possible to manually adjust the unit price of individual quote items, these adjustments are not recognized or displayed as discounts. As a result, customers cannot clearly see that a discount…
1 vote -
Allow multiple orders to be created from a single quote
Currently, only a single order can be created from a quote.
It should be possible to allow multiple orders to be generated from the same quote.Ideally, this behavior should be configurable on a per-quote basis during the creation or editing of a quote. For example, it should be possible to define whether only one order or multiple orders are allowed, and optionally to limit the maximum number of orders that can be created from a quote.
This would provide greater flexibility for B2B use cases where a single quote may be fulfilled through multiple partial or separate orders.
1 vote -
Indication of orders created from quotes
It should be clearly visible whether an order was created from a quote.
Ideally, this information should be displayed directly within the order overview to allow quick identification.
If displaying this information in the order overview is not feasible, it should alternatively be available within the order details, for example via a dedicated field or a custom field.This improves transparency and makes it easier for users to distinguish regular orders from those originating from quotes, especially in B2B workflows.
1 vote -
Cannot respond to comments if quote has been expired
While the customer who did set up a quote is still able to add new comments to a quote that already has been expired, the shop owner / admin cannot respond to these comments accordingly.
Either remove the possibility to add new comments (for the customer) on expired quotes or the shopw owner / admin should have the possibility to respond to those comments accordingly.
1 vote -
Add notifications for new comments on quotes
Currently, new customer comments on offers are not actively communicated. An email or in-administration notification would ensure timely awareness and faster responses.
1 vote -
Custom Pricing not visible in admin
Currently when using the Commercial Custom Pricing feature, prices are not visible in the admin. Entities must be maintained via the API, and visibility into the values set for specific customer groups/customers can not be seen from the admin.
Having a screen where we can view the prices a customer/customer group would be great for the end users of Shopware. While maintaining these records from the admin would be a nice to have, the read only functionality would be a good start.
For our customers using this feature we've had to build database views/reports into the admin so they can…
9 votesWe will deliver this with our Individual Pricing Feature which is currently in development
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Enable B2B Components functions by default
In some shops, there's only one customer group, and you want to directly activate certain B2B features (e.g., shopping lists) for that customer.
While custom registration forms are available, this disadvantages customers who want to register via checkout, for example. Activation isn't necessary in such simple scenarios, which is why a global configuration of features for new customers without a custom registration form is required.
2 votes -
Enable password reset despite expired invitation for employees (B2B)
Currently, employees whose invitations have expired ("Status: Invitation expired") cannot set a new password via the "Forgot password" function in the frontend.
Instead, a new invitation from the administrator of the B2B account is required.In our application context—for example, with decentralized employees, volunteers, or project participants—it often happens that invitations are not accepted immediately.
The two-hour deadline is too short in such scenarios. For the affected user, the lack of email functionality appears to be an error, leading to frustration and additional support effort.Our suggestion:
- Allow a password reset even after the invitation has expired.
- Or: Provide a…
6 votes -
B2B Components: Authorize single positions
A B2B order can only be authorized or declined in whole. It would be great in single positions can be edited in authorisation proces..
5 votes -
Treat quote management like a normal checkout.
Quotes should be treated in the same way as normal orders. Availability rules such as items in the shopping cart do not work in Quote Management, because the items are not in the shopping cart when placing an quote order.
Third-party extensions that extend the checkout process often also not work, either partially or completely.
2 votes -
AI-powered product recommendations for B2B reorders
Instead of classic recommendations like “You might also like,” B2B shop customers should proactively receive notifications about which products they are likely to run out of soon, based on their individual order history.
Example: “You will probably run out of this product in about 3 months.”:
- Configurable forecast periods (weeks/months).Especially useful for shops with high order volumes (several hundred orders per customer).
Benefit: Simplifies reordering, increases customer satisfaction, and can boost sales.
2 votes -
B2B Components: Include divergent mail addresses in search results
Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.
For example:
Our B2B root account is company@example.com.
Our employee's mail address is employee@shopware.com.Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.
So the request is to have an option to index employee mail addresses and associate them with…
1 vote -
Create Quote-Documents before sending the Quote
Currently, in the quote module, generating quote documents is only technically possible when the quote is sent. This means that employees cannot review the details and final layout of the documents in advance or coordinate with colleagues. Especially in complex B2B processes, where quality assurance and coordination are essential, this causes unnecessary sources of error and additional effort.
Specific Improvement Proposal:
The function for generating quote documents (e.g., PDF) should be decoupled from the sending process.
It should be possible at any time—at the latest after saving the quote as a “draft”—to create, download, and review the final quote document…2 votes -
Advanced product catalogue -> display new products but deactivate buy function
Extend the existing Advanced Product Catalog functionality
The existing Advanced Product Catalog should be extended to allow new added products and categories in the shop to be visible in the storefront but not purchasable by default (Not Show Add to Basket Button).
Only after explicitly adding them to the active B2B catalog should they become available for purchase. This enables merchants to showcase their full product range—e.g. for previews, B2B catalogs, or product teasers—without making new items immediately orderable. It supports better assortment planning, pre-marketing, and channel-specific catalog management.
3 votes -
B2B Components - Allow default permissions for new accounts or customer groups
There should be an option to set default permissions for new user accounts, perhaps based on customer group assignment. Currently the only way to automatically enable B2B Components features is through a custom registration form.
8 votes -
Support for Spanish NIE Numbers in VAT/Tax ID Validation
In the merchant registration form (e.g., via the B2B Suite or customer registration), Spanish NIE numbers are currently rejected as invalid VAT/Tax IDs. However, the NIE (Número de Identidad de Extranjero) is the official fiscal identification number for foreigners in Spain and is accepted by the Spanish tax authorities.
A valid NIE follows this format:
Starts with X, Y, or Z → 7 digits → ends with a letter
Example: Y5432178PCurrently, the validation logic does not accept such values, blocking legitimate registrations from Spain-based users.
5 votes -
Quotes: Shipping and payment
For offers, the shipping method and payment method used cannot be changed or edited. A shipping method and a payment method are still specified. It should be possible to change this data when editing.
Bei Angeboten kann die verwendete Versandart und die Zahlungsart nicht geändert oder bearbeitet werden. Deonnoch wid eine Versandart und eine Zahlungsmethode angegeben. Bei der Bearbeitung sollte die Möglichkeit bestehen diese Daten zu ändern.
4 votes -
organisation unit should be defined in new emplyee
As the organisation units are available with version 6.7, it should be possible to map the unit for new employees.
Currently only the role can be set.
Employees can only be mapped within the organisation unit when the employee is active (invitation link is clicked within the 2 hours reaction time).
If organisation units are active in the customer and units are defined, it should be possible to map it within the employee mask. For existing and new employees.
1 vote -
B2B Components: Multi-level approval
Multi-stage approvals are always required, agreed and requested by large customers. This is required in large and complex environments.
3 votes -
B2B: Enable sending quotes from shop owner to B2B customer
EN
Some users of the B2B Components need the option to create offers, i.e. initialized by the store operator and not by the B2B customer. Up to now, this has only been possible when the customer logs in, which is not very user-friendly. The request is therefore: Please make it possible for store operators to easily send offers to their B2B customers.
In addition, it would be nice if store customers were informed about changes to their B2B status after the store operator has made a decision (e.g. we have activated the shopping lists for you).DE
Einige Nutzer der…12 votes
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