44 results found
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Advanced Product Catalogues - Assign Category & Product Visibility Via Pre-Defined "Template"
ENG: Use case: As a shop operator with many categories and products, I don't want to have to individually determine which categories and products a unit should have access to when creating organizational units. Instead, it should be possible to create templates—which may only be usable and visible at the admin level—that can be used to define viewing permissions accordingly. If I then need to create several organizational units, I could simply—where possible—quickly define the permissions using the template without having to manually define the same permissions again and again for each additional organization.
DE: Use-Case: Als Shopbetreiber mit vielen…
3 votes -
Enable B2B Components functions by default
In some shops, there's only one customer group, and you want to directly activate certain B2B features (e.g., shopping lists) for that customer.
While custom registration forms are available, this disadvantages customers who want to register via checkout, for example. Activation isn't necessary in such simple scenarios, which is why a global configuration of features for new customers without a custom registration form is required.
4 votes -
Add exceptions for Tax-free (B2B) option
Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.
Example:
German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply…6 votes -
Add Custom Text Field per Cart Line Item (B2B Commission Feature)
Would be great to have a feature within the Shopware 6 - B2B Components that allows B2B customers to add a custom text field for each cart line item (like a Commission). This enhancement aims to improve flexibility and support B2B customer-specific internal processes during order creation.
In many B2B scenarios, customers need to add additional information for each product in their shopping cart — for example, internal article numbers, project references, delivery notes, or other customer-specific comments. Currently, there is no native option to capture such information directly at the line-item level.
5 votes -
Improvement Proposal: Enhance Mail & Flow Logic for B2B Employee Context (Shopware Commercial)
Current Situation / Problem:
In B2B (Commercial) setups, there is a common requirement to send transactional emails (e.g. order confirmations) not only to the customer account, but contextually to the employee who actually placed the order.At the moment, the following limitations exist:
- employee data is only available in mail templates if an employee is present in the order context.
- The Flow Builder does not provide conditions based on employee data (e.g. “employee exists”, “employee email”).
- Dynamic recipients (TO/CC/BCC) based on variables (e.g. {{ employee.email }}) are not supported.
- CC/BCC fields can only be configured statically.
- Workarounds (e.g. separate flows…
1 voteGathering Feedback
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Hide Price and Add to Cart Button – Show “Request Quote” Only
In B2B scenarios, it is often necessary to offer products without displaying prices or allowing direct purchases. I propose adding a feature to the B2B Components that allows specific products to be configured so that the price and “Add to Cart” button are hidden. Instead, only a “Request Quote” button should be displayed.
This would enable merchants to:
Offer products where prices are negotiated individually.
Streamline the quoting process for high-value or custom items.
Improve compliance with B2B pricing strategies and contractual agreements.The configuration should be product-specific and easy to manage via the admin panel, ideally with bulk selection…
7 votes -
Recipient "Employee" should be available inside the flow builder
Currently the recipient employee is not generally available inside the flow builder. As a new actor within the B2B suite this role should be added. So we can freely use the flow builder with the B2B suite.
The specific employee flows seem hardcoded within the B2B suite as illustrated in my screenshot. Employees do receive the correct mail, but it's not configurable/visible in the flow builder.
3 votes -
B2B Components: Show Request quote button without login
This feedback comes from a customer. They ask for the request button to be always visible, if quotes are possible.
If a guest customer clicked on the button the login request appears. After logging in the quote can be requested as usual.
2 votesGathering Feedback
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B2B Components: Approval Rules: Add organization unit option
Currently you can only create approval rules that are active for all organization units. It would be great if we could also create approval rules specifically for an organization unit, in case I want different conditions to be applied for different org units.
2 votes -
Improve discount handling and transparency in quotes
Discount handling during quote creation and editing is currently very limited and not compatible with external ERP systems such as SAGE. In addition, discounts are not sufficiently transparent for customers.
At the moment, absolute or relative discounts can only be applied to the entire cart and are represented as an additional line item in the resulting order document. Defining discounts on a per-line-item level is not supported.
While it is possible to manually adjust the unit price of individual quote items, these adjustments are not recognized or displayed as discounts. As a result, customers cannot clearly see that a discount…
1 vote -
Allow multiple orders to be created from a single quote
Currently, only a single order can be created from a quote.
It should be possible to allow multiple orders to be generated from the same quote.Ideally, this behavior should be configurable on a per-quote basis during the creation or editing of a quote. For example, it should be possible to define whether only one order or multiple orders are allowed, and optionally to limit the maximum number of orders that can be created from a quote.
This would provide greater flexibility for B2B use cases where a single quote may be fulfilled through multiple partial or separate orders.
1 voteGathering Feedback
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Indication of orders created from quotes
It should be clearly visible whether an order was created from a quote.
Ideally, this information should be displayed directly within the order overview to allow quick identification.
If displaying this information in the order overview is not feasible, it should alternatively be available within the order details, for example via a dedicated field or a custom field.This improves transparency and makes it easier for users to distinguish regular orders from those originating from quotes, especially in B2B workflows.
1 voteGathering Feedback
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Cannot respond to comments if quote has been expired
While the customer who did set up a quote is still able to add new comments to a quote that already has been expired, the shop owner / admin cannot respond to these comments accordingly.
Either remove the possibility to add new comments (for the customer) on expired quotes or the shopw owner / admin should have the possibility to respond to those comments accordingly.
1 voteGathering Feedback
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Add notifications for new comments on quotes
Currently, new customer comments on offers are not actively communicated. An email or in-administration notification would ensure timely awareness and faster responses.
1 voteGathering Feedback
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Treat quote management like a normal checkout.
Quotes should be treated in the same way as normal orders. Availability rules such as items in the shopping cart do not work in Quote Management, because the items are not in the shopping cart when placing an quote order.
Third-party extensions that extend the checkout process often also not work, either partially or completely.
2 votes -
Support for Spanish NIE Numbers in VAT/Tax ID Validation
In the merchant registration form (e.g., via the B2B Suite or customer registration), Spanish NIE numbers are currently rejected as invalid VAT/Tax IDs. However, the NIE (Número de Identidad de Extranjero) is the official fiscal identification number for foreigners in Spain and is accepted by the Spanish tax authorities.
A valid NIE follows this format:
Starts with X, Y, or Z → 7 digits → ends with a letter
Example: Y5432178PCurrently, the validation logic does not accept such values, blocking legitimate registrations from Spain-based users.
6 votes -
Create Quote-Documents before sending the Quote
Currently, in the quote module, generating quote documents is only technically possible when the quote is sent. This means that employees cannot review the details and final layout of the documents in advance or coordinate with colleagues. Especially in complex B2B processes, where quality assurance and coordination are essential, this causes unnecessary sources of error and additional effort.
Specific Improvement Proposal:
The function for generating quote documents (e.g., PDF) should be decoupled from the sending process.
It should be possible at any time—at the latest after saving the quote as a “draft”—to create, download, and review the final quote document…2 votesGathering Feedback
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Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.
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organisation unit should be defined in new emplyee
As the organisation units are available with version 6.7, it should be possible to map the unit for new employees.
Currently only the role can be set.
Employees can only be mapped within the organisation unit when the employee is active (invitation link is clicked within the 2 hours reaction time).
If organisation units are active in the customer and units are defined, it should be possible to map it within the employee mask. For existing and new employees.
1 voteGathering Feedback
We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.
Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.
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external order id / externe Auftragsnummer
EN:
In B2B, it is common practice for the purchaser to provide an external order number to ensure matching within customer accounting. Therefore, an optional field with “external order number” should be possible in the shop when placing the order (can be switched on/off in admin and per channel). This should be displayed in the order overview for the customer when logged in.DE:
Im B2B ist es üblich eine externe Auftragsnummer seitens des Bestellers zu übergeben, um das matchen innerhalb der Kundenbuchhaltung zu gewährleisten. Daher sollte ein optionales Feld mit "externe Auftragsnummer" im Shop bei der Bestellabgabe möglich sein…17 votes -
Create shopping lists out of the cart overview
As a merchant/customer, I now have the ability to add items to my wishlist in the cart overview but not to a shopping list.
Adding the ability to add items to a shopping list right out of the cart would be beneficial.5 votes
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