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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes
  • Contributions are not guaranteeing that we will take action on an idea. We will do our best to communicate why an idea may not work.
  • For bug reporting, please refer to our Issuetracker

Shopware 6 - Product Feedback & Ideas

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115 results found

  1. It should be possible to delete documents, especially invoices.

    Several reasons why it should be possible are listed here: https://forum.shopware.com/t/loeschen-von-dokumenten-nicht-mehr-moeglich/97011

    Without this function you cannot really test the invoice generation on a production system and you cannot change false invoices that customers have never received.

    Due to a bug multiple invoices can be created for the same order with the only difference of the invoice number. Currently you cannot delete the redundant invoice.

    16 votes

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  2. Most of the people first click on the search positions bar if they want to add a position, because the add position button is next to it and it looks like you can search a product there and add this product as position with the button next to it. It's on the quick-order modal (ux1.png) such as on the normal new order window (ux2.png).

    I would suggest to use the searchbar for adding products and the search position bar should only appear if there already is a position inside the order (or maybe 3 or more positions are there).

    At…

    31 votes

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  3. It must also be possible to change the shipping method and payment method later in the admin.

    A scenario that occurs again and again and must be possible.

    Example:
    A customer orders online (prepayment and DHL shipping). However, the customer now comes to us directly. Now we need to be able to change the customer's payment method and shipping method in the store backend as an admin.

    Or I have to change the shipping method for a company order from DHL to freight forwarding.

    13 votes

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  4. It should be possible to log in directly to the customer account via the admin again in the "Standard".

    We know that there are paid extensions for this. But it should be standard.

    18 votes

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  5. Some Online Merchants suffer from recurring guest accounts, cluttering the database. It would be good to have some kind of a configurable mechanism to delete guest accounts after the order is proceeded or after a specific time (month, years).
    This feature request is discussed quite frequently, for example here in the forums (German): https://forum.shopware.com/t/gastkonten-automatisiert-loeschen/94778/

    19 votes

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  6. Should be instead of: 10, 25, 50, 75, 100

    New: 50, 100, 200

    Default should be 100.

    Why: to see more orders at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 orders at once.

    10 votes

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  7. I would like to have the ability to sort all customer accounts by account creation date in the customer overview to see if a customer has created multiple customer accounts within a few minutes, possibly due to technical errors in the checkout process.

    This should also be visible within the actual customer in order to be able to directly assess how long the customer has already existed so that further action can be taken based on this.

    3 votes

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  8. When a B2B customer orders, you cannot see the company name in the order summary. Neither under "General" nor under the details in "Shipping". The company name is extremely important, especially for the delivery address. Also when transferring to the shipping service provider.

    This is very bad for b2b orders

    30 votes

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  9. More address data for information is often asked for the customer and order overview. Please add acountry for a durable selection.

    4 votes

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  10. Order overview: the table is 170 pixel line height
    Customer overview: the table is 278 pixel line height

    Both should be equal with max. 100 pixel line height to see more entries per page with less scrolling.

    11 votes

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  11. It is currently not possible to change the payment status from "refunded" to another status. However, if someone accidentally sets the status to Refunded, there is no way to change it again. It would be desirable to provide the customer with the option of changing the status if the entry is accidental.

    4 votes

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  12. Should be instead of: 10, 25, 50, 75, 100

    New: 50, 100, 200

    Default should be 100.

    Why: to see more customers at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 customers at once.

    6 votes

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  13. The maximum amount of the bulk edit for orders is set to 100.
    It is not possible to process more than 100 orders at the same time, but this is an important function for larger and medium-sized companies that have a high volume of orders per day.
    In Shopware 5 it was already possible to process more than 100 orders via the bulk edit, so it would also be an essential change for Shopware 6 to make this possible up to 250, for example.

    4 votes

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  14. Neutral shipping / select sender address

    It should be possible to provide a field for neutral shipping for every order.

    Agencies and many other corporate customers only order with neutral shipping and have the goods sent directly to their customer - as if it were coming from our customers.

    At the moment and in times of dropshipping, this is only possible via an expensive in-house development, but should be available as standard.

    2 votes

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  15. Especially with Stripe we see a high rate of un-completed payments via Giropay and Creditcard.
    We then want and have to change the payment type from Stripe to invoice pre-payment, which was possible in SW5 and should be possible in SW6.

    7 votes

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  16. Deutsch:

    Das Anlegen einer Gutschrift z.B. bei einer Retoure ist zu kompliziert.

    Verbesserungsvorschlag: Beim erstellen einer Gutschrift ein Auswahlmenü der bestellten Artikel anzeigen lassen. Aus diesem können dann die retournierten / reklamierten Artikel für die Gutschrift ausgewählt werden. Optimal wäre noch eine Option, ob die Versandkosten gutgeschrieben werden sollen oder nicht.

    English:

    Creating a credit note, e.g. for a return, is too complicated.

    Suggestion for improvement: When creating a credit note, display a selection menu for the items ordered. From this, the returned / complained articles can then be selected for credit. Another option would be ideal whether the shipping…

    1 vote

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  17. EN:
    There should be a new document type: order confirmation. The order confirmations generated via ERP can contain more information (e.g. contact person based on zip code) and can therefore be important for the customer.

    DE:
    Es sollte einen neuen Dokumententyp: Bestellbestätigung geben. In den per ERP generierten Auftragsbestätigungen können mehr Informationen (z.B. Ansprechpartner basierend anhand er Postleitzahl) enthalten sein und damit wichtig für den Kunden sein.

    1 vote

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  18. Implement filter option "created at" in customer overview.

    2 votes

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  19. We have noticed that neither in 6.4.x nor 6.5.x is the weight of the product available in the order table or in the payload of the products in Order/OrderLine. Of course you can program something, but really every unnecessary additional field is attached to the order. Therefore, the weight information should also be entered.

    2 votes

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  20. EN

    In the Shopware 6 customer list there is no field that displays a company name for a customer. As a shop operator, you must therefore know which private name belongs to which company. The field Company / Company name is also not in the list of fields that can be added. But even if it were, the setting would not be saved.

    DE
    In der Shopware 6 Kundenliste gibt es kein Feld, das einen Firmennamen zu einem Kunden anzeigt. Als Shopbetreiber muss man daher wissen welcher Privatname zu welcher Firma gehört. Das Feld Unternehmen / Firmenname ist auch nicht…

    19 votes

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