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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes
  • Contributions are not guaranteeing that we will take action on an idea. We will do our best to communicate why an idea may not work.
  • For bug reporting, please refer to our Issuetracker

Shopware 6 - Product Feedback & Ideas

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115 results found

  1. Sometimes we quickly need to download a document for an order. It would be helpful in the workflow, if documents could be downloaded directly from the order overview (was possible in SW5).

    Currently we have to click on the order first and then go the document tab to download a document.

    2 votes

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  2. If you make a (partial) cancellation and there is an error in the amount, e.g. due to manual adjustment for discounts, then you cannot cancel the cancellation that has already been made correctly, but can only create another (partial) cancellation document. This is probably not correct from an accounting point of view, as it would have to be possible to cancel the cancellation before creating a new cancellation (document).

    2 votes

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  3. Admin Center: In the order detail it would help to show the overall stock of every position. It is a small change that helps the customer support if someone have questions about orders like delay on shippment.

    1 vote

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  4. Currently, it is not possible to add translations for order, payment and delivery status as the entries appear to be hardcoded.

    There is an issue ticket already which was closed (despite having 18 votes, which seems like nothing to sneeze at), which can be found here:

    https://issues.shopware.com/issues/NEXT-15282

    Contrary to what is written in that ticket, translations ARE used IF present and that is the issue really. They can't be added in the admin anywhere.

    We CAN circumvent this by adding them manually in the database, but we can't expect shop owners to do this because that way is rather technical…

    1 vote

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  5. To better filter the customers there are some other filter needed:
    filter by zip code, city and street

    5 votes

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  6. A more comprehensive self-management feature for subscriptions is being introduced. This will allow shoppers to almost autonomously manage their subscriptions, from changing delivery frequencies to adjusting order quantities. Shoppers will be able to configure all relevant aspects of their subscriptions independently. This enhancement aims to increase efficiency for retailers and simultaneously improve the user experience by providing greater flexibility and control.

    1 vote

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  7. Shopware has the possibility for multi-shipment/multiple deliveries. But the admin-ui does not reflect that.
    There should be also a UI in the administration to handle this feature.

    1 vote

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  8. Hi, im Gegensatz zu SW5 fehlen in SW6 wichtige Funktionen im Backend bei der Bestellverwaltung und auch in der Statistik. Was gar nicht geht, ist die fehlende und teilweise auch rechtlich verbindliche Auftragsbestätigung. Diese ist als Dokumententyp in SW6 nicht vorgesehen bzw nicht so ohne weiteres realisierbar. Nur eine Bestellbestätigung, die ja nur einen Bestelleingang signalisiert, reicht für viele nicht aus. Teiweise ist eine Auftragsbestätigung auch in den AGB der jeweiligen Nutzer festgeschrieben. Zumindest ist im Status "In Bearbeitung" ist also ein Dokumententyp Auftragsbestätigung, ZB auf Basis der Rechnungsvorlage zwingend nötig und liesse sich relativ zeitnah auch umsetzen. Danke und…

    1 vote

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  9. Currently, there is no automized stock calculation after a return took place. The stock therefore must be adjusted manually at the moment.

    It would be great if we could implement some functionality / option that automatically re-calculates the stock of returned articles (if desired, as there might be cases where returned articles may not be added to the current stock)

    3 votes

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  10. It would be nice to set up an e-mail notification for a customer group request, e.g. via a flow in the Flow Builder. So far it is only possible to receive the e-mail notification for a customer group with a registration form after you have accepted or rejected the customer group request in the admin. An e-mail as soon as a customer has requested registration for a customer group would be a useful new feature for many customers.

    2 votes

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  11. There is a function for canceling orders directly by the customer in the frontend / customer account.

    Currently, this cannot be set any further, so that, for example, orders that have already been dispatched or completed can also be canceled.

    There should be setting options for when a customer can cancel an order in the customer account.

    1 vote

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  12. It can often be useful to "re-trigger" an order that has already been placed for the customer. This should be possible via the admin and can save a lot of time in day-to-day business.

    2 votes

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  13. The creation date of the customer account should also be displayed within the customer and the customer overview.

    It should also be possible to filter according to the date or, for example, the condition "older than {number} years/months/days" using the Rule Builder in order to control discount campaigns.

    2 votes

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  14. In order to comply with the GDPR, it is necessary to enable the anonymization of details within the order.

    Customers themselves can be renamed. But not the details within the orders.

    2 votes

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  15. When creating an order in Admin, the following window appears every time

    "Payment request
    Would you like to ask the customer to pay the order by "Invoice"?"

    Many customers do not use this window as the workflow is different. As the window cannot be deactivated, this is a source of errors.

    1 vote

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  16. Even if you have set that a customer can log in to all sales channels with the login data, it is important to see in which sales channel they have registered.

    For example, if you only enable purchase on account for registered customers after activation, you cannot find out which sales channel the customer has registered for and therefore cannot send them a suitable email.

    "Dear customer, we have activated you in our sales channel *** (?) for ordering on account."

    1 vote

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  17. When registering as a new customer, it is possible to enter leading / trailing whitespaces in all the fields. There is no validation that prevents the user from doing that and the values are saved like that into the database. This can lead to users in Shopware with leading / trailing whitespaces in their name.

    2 votes

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  18. It should be possible to select deactivated payment methods and shipping methods for manual orders in the admin.
    There are often special payment and shipping methods for manual orders, but these should not be available to customers in the frontend. These are therefore always deactivated, but should still be selectable via the admin.

    1 vote

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  19. 3 votes

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  20. In 6.4 it was possible to add new billing and/or shipping address to a customer during order creation in admin. Since 6.5 it is no longer the case.
    It would be nice to have that functionality back so that when new order is created manually, there is no need to first adjust a customer by adding a new address in sw-customer module, but to add that address directly via sw-order module and use that address in that order.

    5 votes

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