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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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136 results found

  1. In order to comply with the GDPR, it is necessary to enable the anonymization of details within the order.

    Customers themselves can be renamed. But not the details within the orders.

    2 votes

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  2. When creating an order in Admin, the following window appears every time

    "Payment request
    Would you like to ask the customer to pay the order by "Invoice"?"

    Many customers do not use this window as the workflow is different. As the window cannot be deactivated, this is a source of errors.

    1 vote

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  3. Even if you have set that a customer can log in to all sales channels with the login data, it is important to see in which sales channel they have registered.

    For example, if you only enable purchase on account for registered customers after activation, you cannot find out which sales channel the customer has registered for and therefore cannot send them a suitable email.

    "Dear customer, we have activated you in our sales channel *** (?) for ordering on account."

    1 vote

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  4. When registering as a new customer, it is possible to enter leading / trailing whitespaces in all the fields. There is no validation that prevents the user from doing that and the values are saved like that into the database. This can lead to users in Shopware with leading / trailing whitespaces in their name.

    2 votes

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  5. It should be possible to select deactivated payment methods and shipping methods for manual orders in the admin.
    There are often special payment and shipping methods for manual orders, but these should not be available to customers in the frontend. These are therefore always deactivated, but should still be selectable via the admin.

    1 vote

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  6. 3 votes

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  7. In 6.4 it was possible to add new billing and/or shipping address to a customer during order creation in admin. Since 6.5 it is no longer the case.
    It would be nice to have that functionality back so that when new order is created manually, there is no need to first adjust a customer by adding a new address in sw-customer module, but to add that address directly via sw-order module and use that address in that order.

    5 votes

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  8. If the customer registers in a wrong sales channel (e.g. in a B2C store, although it is B2B) you cannot adjust this in the admin afterwards.

    It would be very helpful if you can customize this in the admin so that the customer does not have to be deleted and recreated.

    6 votes

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  9. If you want to add a variant item to an order in the admin, they are unsorted in a dropdown.

    It would be better if only the main variant was visible in the dropdown and then you could select the options of the variant in a second step.

    4 votes

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  10. Implement an additional + optional(?) column for "payment method" and "shipping method"

    12 votes

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  11. Please improve the DHL App so that, creating a stamp for shipping to foreign countries can be done in the admin, too.

    2 votes

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  12. EN

    We removed the deletion of existing documents in orders sometime in late 2021 or early 2022. There are always users who want such a function. See tickets https://issues.shopware.com/issues/NEXT-19550 and https://issues.shopware.com/issues/NEXT-24888.

    In principle, I do not see it as necessary to delete the document, but there should be a way to invalidate documents and make corrections. Possibly similar to accounting, where an incorrect entry is offset with a cancellation entry.


    DE

    Wir haben irgendwann Ende 2021 oder Anfang 2022 das Löschen vorhandener Dokumente in Bestellungen entfernt. Es gibt immer wieder Anwender, die sich eine solche Funktion wünschen. Siehe dazu…

    2 votes

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  13. As a merchant I want to have the an option to set status DELIVERED and delivered partially when customer receive his order.
    I set status shipped when I send order and when customer received order I can set status delivered.

    shopware have status shipped but do not have status DELIVERED.

    also, if in shopware exist status shippedpartially should be a functional to set what items from order are shipped what not,
    otherwise how to know what item was shipped. I should do inventory in other app if I use shipped
    partially.

    src/Core/Checkout/Order/Aggregate/OrderDelivery/OrderDeliveryStates.php
    public const STATEMACHINE = 'orderdelivery.state';…

    1 vote

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  14. Currently, only in the customer overview, while selecting the three dots you can delete the customer.

    The problem: if you search customer by exact name or mail address it is not possible to highlight the customer in the overview so can't easily delete the customer account. If you have many customers and some requests to delete the account, there is a problem (time consuming) the finish this task.

    So please add the function to delete the customer account after open the customer account.

    2 votes

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  15. As a shop owner I want to select a specific time (not only a day) to filter my orders.

    2 votes

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  16. When setting a release date for a product or variant, the future release is correctly displayed on the pip.

    When activating the delivery time in the shopping cart, it's shown as calculated from today. For example, the product is shown as being delivered in 2 days from today, which makes no sense when a product may be released in a few weeks or even months.

    It would be better if the delivery time is calculated from the release date, or rather, the release date is simply displayed, as on the pip.

    3 votes

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  17. Has comment (yes/no) would be very helpful

    1 vote

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  18. Customer comments are displayed in orders behind the order number as speech bubbles. I find this implementation excellent. I have taken this a step further and wonder if it would be possible to also add a speech bubble with the ordered items behind the order number. I would find this very practical, as the path to the ordered items is quite long. Especially when customers call and I need a quick overview of the ordered items.

    1 vote

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  19. Like in Shopware 5:
    We need additional columns for Customer since (date) and Last Login (date) in the customer view in backend.

    6 votes

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  20. It would be great if there was also the document type Pro Forma Invoice and this would not be statistically included in sales. Then you could create a pro forma invoice for deliveries to third countries with one click and then send it directly to the export warehouse via flow.

    1 vote

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