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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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153 results found

  1. Admin Center: In the order detail it would help to show the overall stock of every position. It is a small change that helps the customer support if someone have questions about orders like delay on shippment.

    2 votes

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  2. EN

    In the Shopware 6 customer list there is no field that displays a company name for a customer. As a shop operator, you must therefore know which private name belongs to which company. The field Company / Company name is also not in the list of fields that can be added. But even if it were, the setting would not be saved.

    DE
    In der Shopware 6 Kundenliste gibt es kein Feld, das einen Firmennamen zu einem Kunden anzeigt. Als Shopbetreiber muss man daher wissen welcher Privatname zu welcher Firma gehört. Das Feld Unternehmen / Firmenname ist auch nicht…

    26 votes

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  3. New: filter and column: sales revenue

    Why: filter to check customers who should be contacted automatically to reactivate or delete customers.

    1 vote

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  4. Neutral shipping / select sender address

    It should be possible to provide a field for neutral shipping for every order.

    Agencies and many other corporate customers only order with neutral shipping and have the goods sent directly to their customer - as if it were coming from our customers.

    At the moment and in times of dropshipping, this is only possible via an expensive in-house development, but should be available as standard.

    2 votes

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  5. Customers have issues with delivery options like DHL to transfer an address when a digit limitation of 20 is exceeded, so the delivery note has a cut-out address and gets shipped back due to unsuccessful delivery

    a clear info message would let the customer know, that only certain digits will be processed, and the delivery can be successful

    so the request is about:

    - configure a limit of how many digits possible in address
    - infobox for customers so that they can shorten address description etc

    1 vote

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  6. A more comprehensive self-management feature for subscriptions is being introduced. This will allow shoppers to almost autonomously manage their subscriptions, from changing delivery frequencies to adjusting order quantities. Shoppers will be able to configure all relevant aspects of their subscriptions independently. This enhancement aims to increase efficiency for retailers and simultaneously improve the user experience by providing greater flexibility and control.

    1 vote

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  7. Dear Shopware team,

    We support the customer uba-arbeitsschutz.de (KdNr. 324128). After the customer migrated to Shopware 6 Evolve and is already online, we regularly exchange suggestions regarding the functionality of Shopware 6.

    We have a few suggestions for improvement regarding the handling of sending and receiving emails.

    1st example:
    When a customer pays for their order in the shop via PayPal, they receive an email stating that the payment currently has the status 'unconfirmed'. As the customer is already checked during the payment process with PayPal to see whether the payment was successful, sending this information by email from Shopware…

    1 vote

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  8. To better filter the customers there are some other filter needed:
    filter by zip code, city and street

    7 votes

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  9. Additional fields should be able to be filled in the order assistant because you often want to include an external reference when confirming your order. Currently you can only fill out the fields after confirmation has been sent.

    4 votes

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  10. There is a function for canceling orders directly by the customer in the frontend / customer account.

    Currently, this cannot be set any further, so that, for example, orders that have already been dispatched or completed can also be canceled.

    There should be setting options for when a customer can cancel an order in the customer account.

    2 votes

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  11. Implement filter option "created at" in customer overview.

    2 votes

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  12. We have noticed that neither in 6.4.x nor 6.5.x is the weight of the product available in the order table or in the payload of the products in Order/OrderLine. Of course you can program something, but really every unnecessary additional field is attached to the order. Therefore, the weight information should also be entered.

    2 votes

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  13. Sometimes we quickly need to download a document for an order. It would be helpful in the workflow, if documents could be downloaded directly from the order overview (was possible in SW5).

    Currently we have to click on the order first and then go the document tab to download a document.

    2 votes

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  14. If you make a (partial) cancellation and there is an error in the amount, e.g. due to manual adjustment for discounts, then you cannot cancel the cancellation that has already been made correctly, but can only create another (partial) cancellation document. This is probably not correct from an accounting point of view, as it would have to be possible to cancel the cancellation before creating a new cancellation (document).

    2 votes

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  15. 5 votes

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  16. Currently, there is no automized stock calculation after a return took place. The stock therefore must be adjusted manually at the moment.

    It would be great if we could implement some functionality / option that automatically re-calculates the stock of returned articles (if desired, as there might be cases where returned articles may not be added to the current stock)

    3 votes

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  17. It would be great if there was also the document type Pro Forma Invoice and this would not be statistically included in sales. Then you could create a pro forma invoice for deliveries to third countries with one click and then send it directly to the export warehouse via flow.

    3 votes

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  18. It would be nice to set up an e-mail notification for a customer group request, e.g. via a flow in the Flow Builder. So far it is only possible to receive the e-mail notification for a customer group with a registration form after you have accepted or rejected the customer group request in the admin. An e-mail as soon as a customer has requested registration for a customer group would be a useful new feature for many customers.

    2 votes

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  19. It can often be useful to "re-trigger" an order that has already been placed for the customer. This should be possible via the admin and can save a lot of time in day-to-day business.

    2 votes

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  20. In the preview for the order confirmation mail template (Settings > Shop > E-mail Template), some information is not displayed, such as order items or the billing addresses.

    I expect the email template preview to reliably display all available data.

    29 votes

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