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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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146 results found

  1. To better filter the customers there are some other filter needed:
    filter by zip code, city and street

    7 votes

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  2. Additional fields should be able to be filled in the order assistant because you often want to include an external reference when confirming your order. Currently you can only fill out the fields after confirmation has been sent.

    4 votes

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  3. There is a function for canceling orders directly by the customer in the frontend / customer account.

    Currently, this cannot be set any further, so that, for example, orders that have already been dispatched or completed can also be canceled.

    There should be setting options for when a customer can cancel an order in the customer account.

    2 votes

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  4. Implement filter option "created at" in customer overview.

    2 votes

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  5. We have noticed that neither in 6.4.x nor 6.5.x is the weight of the product available in the order table or in the payload of the products in Order/OrderLine. Of course you can program something, but really every unnecessary additional field is attached to the order. Therefore, the weight information should also be entered.

    2 votes

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  6. Sometimes we quickly need to download a document for an order. It would be helpful in the workflow, if documents could be downloaded directly from the order overview (was possible in SW5).

    Currently we have to click on the order first and then go the document tab to download a document.

    2 votes

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  7. If you make a (partial) cancellation and there is an error in the amount, e.g. due to manual adjustment for discounts, then you cannot cancel the cancellation that has already been made correctly, but can only create another (partial) cancellation document. This is probably not correct from an accounting point of view, as it would have to be possible to cancel the cancellation before creating a new cancellation (document).

    2 votes

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  8. 5 votes

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  9. Currently, there is no automized stock calculation after a return took place. The stock therefore must be adjusted manually at the moment.

    It would be great if we could implement some functionality / option that automatically re-calculates the stock of returned articles (if desired, as there might be cases where returned articles may not be added to the current stock)

    3 votes

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  10. It would be nice to set up an e-mail notification for a customer group request, e.g. via a flow in the Flow Builder. So far it is only possible to receive the e-mail notification for a customer group with a registration form after you have accepted or rejected the customer group request in the admin. An e-mail as soon as a customer has requested registration for a customer group would be a useful new feature for many customers.

    2 votes

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  11. It can often be useful to "re-trigger" an order that has already been placed for the customer. This should be possible via the admin and can save a lot of time in day-to-day business.

    2 votes

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  12. In the preview for the order confirmation mail template (Settings > Shop > E-mail Template), some information is not displayed, such as order items or the billing addresses.

    I expect the email template preview to reliably display all available data.

    29 votes

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  13. In order to comply with the GDPR, it is necessary to enable the anonymization of details within the order.

    Customers themselves can be renamed. But not the details within the orders.

    2 votes

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  14. When creating an order in Admin, the following window appears every time

    "Payment request
    Would you like to ask the customer to pay the order by "Invoice"?"

    Many customers do not use this window as the workflow is different. As the window cannot be deactivated, this is a source of errors.

    1 vote

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  15. Even if you have set that a customer can log in to all sales channels with the login data, it is important to see in which sales channel they have registered.

    For example, if you only enable purchase on account for registered customers after activation, you cannot find out which sales channel the customer has registered for and therefore cannot send them a suitable email.

    "Dear customer, we have activated you in our sales channel *** (?) for ordering on account."

    1 vote

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  16. When registering as a new customer, it is possible to enter leading / trailing whitespaces in all the fields. There is no validation that prevents the user from doing that and the values are saved like that into the database. This can lead to users in Shopware with leading / trailing whitespaces in their name.

    2 votes

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  17. If the customer registers in a wrong sales channel (e.g. in a B2C store, although it is B2B) you cannot adjust this in the admin afterwards.

    It would be very helpful if you can customize this in the admin so that the customer does not have to be deleted and recreated.

    7 votes

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  18. It should be possible to select deactivated payment methods and shipping methods for manual orders in the admin.
    There are often special payment and shipping methods for manual orders, but these should not be available to customers in the frontend. These are therefore always deactivated, but should still be selectable via the admin.

    1 vote

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  19. In 6.4 it was possible to add new billing and/or shipping address to a customer during order creation in admin. Since 6.5 it is no longer the case.
    It would be nice to have that functionality back so that when new order is created manually, there is no need to first adjust a customer by adding a new address in sw-customer module, but to add that address directly via sw-order module and use that address in that order.

    5 votes

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  20. It would be great if there was also the document type Pro Forma Invoice and this would not be statistically included in sales. Then you could create a pro forma invoice for deliveries to third countries with one click and then send it directly to the export warehouse via flow.

    2 votes

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