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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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129 results found

  1. EN

    We removed the deletion of existing documents in orders sometime in late 2021 or early 2022. There are always users who want such a function. See tickets https://issues.shopware.com/issues/NEXT-19550 and https://issues.shopware.com/issues/NEXT-24888.

    In principle, I do not see it as necessary to delete the document, but there should be a way to invalidate documents and make corrections. Possibly similar to accounting, where an incorrect entry is offset with a cancellation entry.


    DE

    Wir haben irgendwann Ende 2021 oder Anfang 2022 das Löschen vorhandener Dokumente in Bestellungen entfernt. Es gibt immer wieder Anwender, die sich eine solche Funktion wünschen. Siehe dazu…

    2 votes

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  2. As a merchant I want to have the an option to set status DELIVERED and delivered partially when customer receive his order.
    I set status shipped when I send order and when customer received order I can set status delivered.

    shopware have status shipped but do not have status DELIVERED.

    also, if in shopware exist status shippedpartially should be a functional to set what items from order are shipped what not,
    otherwise how to know what item was shipped. I should do inventory in other app if I use shipped
    partially.

    src/Core/Checkout/Order/Aggregate/OrderDelivery/OrderDeliveryStates.php
    public const STATEMACHINE = 'orderdelivery.state';…

    1 vote

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  3. Currently, only in the customer overview, while selecting the three dots you can delete the customer.

    The problem: if you search customer by exact name or mail address it is not possible to highlight the customer in the overview so can't easily delete the customer account. If you have many customers and some requests to delete the account, there is a problem (time consuming) the finish this task.

    So please add the function to delete the customer account after open the customer account.

    2 votes

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  4. As a shop owner I want to select a specific time (not only a day) to filter my orders.

    2 votes

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  5. When setting a release date for a product or variant, the future release is correctly displayed on the pip.

    When activating the delivery time in the shopping cart, it's shown as calculated from today. For example, the product is shown as being delivered in 2 days from today, which makes no sense when a product may be released in a few weeks or even months.

    It would be better if the delivery time is calculated from the release date, or rather, the release date is simply displayed, as on the pip.

    3 votes

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  6. Has comment (yes/no) would be very helpful

    1 vote

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  7. Customer comments are displayed in orders behind the order number as speech bubbles. I find this implementation excellent. I have taken this a step further and wonder if it would be possible to also add a speech bubble with the ordered items behind the order number. I would find this very practical, as the path to the ordered items is quite long. Especially when customers call and I need a quick overview of the ordered items.

    1 vote

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  8. It would be great if there was also the document type Pro Forma Invoice and this would not be statistically included in sales. Then you could create a pro forma invoice for deliveries to third countries with one click and then send it directly to the export warehouse via flow.

    1 vote

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  9. It should be possible to select a shipping method that is not visible in the storefront when creating orders in the admin.

    1 vote

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  10. We want to validate street in the registration for using a number. Customer sometimes forget to enter a number in the street field, so the delivery is not possible. Simply checking for using a number could fix this problem.

    10 votes

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  11. DE: Sofern eine Bestellung via PayPal Express initiiert wird, wird der Name, welcher im PayPal-Konto hinterlegt ist, auch als Kundenname verwendet. Das ist spätestens dann umständlich, sofern der Name in Liefer- und Rechnungsadresse von diesem abweichen, da zur Zahlung ggf. nicht der eigene PayPal Account, sondern beispielsweise der eines Familienangehörigen verwendet wurde. In diesem Fall spiegelt der aus dem PayPal Account verwendete Name in Shopware nicht den tatsächlichen Kunden wider. Problematisch ist zudem, dass wenn nachträglich nach einer bestimmten Bestellung anhand des Kundennamens gefiltert werden soll, nicht der tatsächliche Name des Kunden, sondern der Name des PayPal-Accountinhabers für die Filterung…

    3 votes

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  12. As a shop owner I want to be able to have a detailed view on my customers. I want to know when the customer was created in Shopware and when the customers ordered the last time. Therefore I need the last order date and the creation date on the customer detail page and in the overview within the administration.

    3 votes

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  13. Like in Shopware 5:
    We need additional columns for Customer since (date) and Last Login (date) in the customer view in backend.

    5 votes

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  14. With the returns management in the administration, you can now record returns directly in Shopware or store the corresponding data. It is also possible to specify a refund value, which is currently only used in the documents.

    This value should be refunded via the Unified Refund Handler to the appropriate payment method, if allowed and possible.

    5 votes

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  15. In the Self-hosted and Cloud versions, is it not possible to turn off the send customer order status update email popup or deactivate the pre-activated 'Send email to customer' toggle per default.

    -> This leads to annoying multiple clicks and to, by mistake sent emails which irritate customers

    1 vote

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  16. We missing a country field on order overview. It shoulb be possible to display countries of delivery and billing address on order overview.

    3 votes

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  17. It would be helpful if one could click the customers e-mail address in the order overview to open an e-mail window in Outlook rather than copy&paste the e-mail address.

    1 vote

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  18. As B2B merchant I want to have VAT field only mandatory for B2B users outside Germany.
    Within Germany it should be optional to filled out.

    2 votes

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  19. As a user with admin rights you should be able to impersonate a user or a user from a specific user group and view the storefront through his account, without actually signing in to the account.
    This will allow you to see results more quickly and efficiently, especially when creating content spread out over different sales channels.

    7 votes

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  20. If a shipping service provider creates damage to the package or the package is lost, only the net amount without VAT must be shown on the claim invoice. This is currently not possible.

    1 vote

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