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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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158 results found

  1. As a merchant I want to have the an option to set status DELIVERED and delivered partially when customer receive his order.
    I set status shipped when I send order and when customer received order I can set status delivered.

    shopware have status shipped but do not have status DELIVERED.

    also, if in shopware exist status shippedpartially should be a functional to set what items from order are shipped what not,
    otherwise how to know what item was shipped. I should do inventory in other app if I use shipped
    partially.

    src/Core/Checkout/Order/Aggregate/OrderDelivery/OrderDeliveryStates.php
    public const STATEMACHINE = 'orderdelivery.state';…

    1 vote

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  2. Currently, only in the customer overview, while selecting the three dots you can delete the customer.

    The problem: if you search customer by exact name or mail address it is not possible to highlight the customer in the overview so can't easily delete the customer account. If you have many customers and some requests to delete the account, there is a problem (time consuming) the finish this task.

    So please add the function to delete the customer account after open the customer account.

    2 votes

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  3. When setting a release date for a product or variant, the future release is correctly displayed on the pip.

    When activating the delivery time in the shopping cart, it's shown as calculated from today. For example, the product is shown as being delivered in 2 days from today, which makes no sense when a product may be released in a few weeks or even months.

    It would be better if the delivery time is calculated from the release date, or rather, the release date is simply displayed, as on the pip.

    3 votes

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  4. in Shopware 5 there are the pseudo sales in the item details. It would be great if these were also available for Shopware 6.

    8 votes

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  5. Has comment (yes/no) would be very helpful

    1 vote

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  6. Customer comments are displayed in orders behind the order number as speech bubbles. I find this implementation excellent. I have taken this a step further and wonder if it would be possible to also add a speech bubble with the ordered items behind the order number. I would find this very practical, as the path to the ordered items is quite long. Especially when customers call and I need a quick overview of the ordered items.

    1 vote

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  7. As a shop owner I want to be able to have a detailed view on my customers. I want to know when the customer was created in Shopware and when the customers ordered the last time. Therefore I need the last order date and the creation date on the customer detail page and in the overview within the administration.

    3 votes

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  8. With the returns management in the administration, you can now record returns directly in Shopware or store the corresponding data. It is also possible to specify a refund value, which is currently only used in the documents.

    This value should be refunded via the Unified Refund Handler to the appropriate payment method, if allowed and possible.

    5 votes

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  9. In the Self-hosted and Cloud versions, is it not possible to turn off the send customer order status update email popup or deactivate the pre-activated 'Send email to customer' toggle per default.

    -> This leads to annoying multiple clicks and to, by mistake sent emails which irritate customers

    1 vote

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  10. Invoices should be able to display custom information.
    It should be possible to show the customers own order number (B2B) or additional text at the end of an invoice ( additional claims)

    3 votes

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  11. We missing a country field on order overview. It shoulb be possible to display countries of delivery and billing address on order overview.

    3 votes

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  12. It would be helpful if one could click the customers e-mail address in the order overview to open an e-mail window in Outlook rather than copy&paste the e-mail address.

    1 vote

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  13. As B2B merchant I want to have VAT field only mandatory for B2B users outside Germany.
    Within Germany it should be optional to filled out.

    2 votes

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  14. If a shipping service provider creates damage to the package or the package is lost, only the net amount without VAT must be shown on the claim invoice. This is currently not possible.

    1 vote

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  15. Create multiple orders/deliveries for one basket.

    30 votes

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  16. customers are able to change the email adress in the customer login/account oneselves.

    2 votes

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  17. DE:
    Unterstützung von passwortlose Anmeldung via Passkeys.
    Infos auf heis.de: https://heise.de/-9048722

    Diese Dienste unterstützen das bereits: https://passkeys.directory/

    EN:
    Support of password less login via passkeys.
    More info on heise.de https://heise.de/-9048722 (German) and https://en.wikipedia.org/wiki/Passkey_(authentication)

    This websites support this authentification method: https://passkeys.directory/

    2 votes

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  18. Front-end APIs currently require a password to be sent in to authenticate customers into Shopware. Merchants who use a third-party Identity Provider (IdP), they want to have a third party maintain user information for use beyond just the e-commerce channel. In these instances, Shopware should not want to maintain the password for the customer, that should only ever be updated in the IdP. At the moment, the only way for a Merchant to implement SSO is in the fully-hosted model where they would be required to make some code changes to customize the platform. As it doesn't appear like assertion…

    4 votes

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  19. As a shop owner I want to make sure, that only certain cart values can be placed as orders in my shop. Otherwhise I want to show a hint or add a surcharge to the cart

    22 votes

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  20. Initially, Sendcloud by Shopware did the job. We were able to track the shipping status in the order view. Since Sendcloud isn’t available anymore for cloud customers, there is no shipping provider that interacts with shipping status, and we have to update the status of every single order ourselves. Look for a new partner that integrates with the shopware order status.

    1 vote

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