111 results found
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Sales representative should be able to create an order, which must first be accepted by the debitor
Requirement: Our sales representative logs on as such to one of his assigned customers (in the customer account) and places an order proposal there. The customer receives a notification and can now approve or reject the order. If approved, an order is automatically placed in the store.
Current status: the sales representative can create orders for his customer. However, these are processed directly, i.e. ordered for a fee. The customer is not involved in an approval process and it cannot be seen in the customer account that the order has been placed by the sales representative.
1 vote -
CSV-Order change seperator or support xls/xlsx on B2b Integration / Shopware Commercial Plugin
Hi, I saw the new bulk-order tool inside the commercial plugin b2b integration. Great Job so far. But we got lots of customers who used it in the past with the German version of Excel and most of them have no idea how to change the seperator from , to ; inside Excel.
We would love if you support xls/xlsx there or at least give a chance to switch the seperator on admin and/or customer side.
3 votes -
B2B Suite: Debtor does not have to be the orderer
In order to know which employee has placed an order, orders should not be transferred to the debtor.
7 votes -
Deactivate business customer registration
Hello! We would like to check our business customers in advance. That's why they only have to fill out a form, which is sent to us. We then create the customer. To do this, registration and guest orders for the sales channel would have to be specifically deactivated. A form on the registration page would be great
2 votes -
B2B Suite: request a quote based on a rule
At the moment it is possible to request a quote for every case or basket. It would be nice if a request for a quote is based on a rule (e.g. shopping cart > 5000 €)
12 votes -
Salesrepresentatives should be able to buy products for themselves
With the new b2b integration inside the commercial plugin, you are up to integrate salesrepresentatives. Inside the old b2b-Plugin it wasn't possible to buy products as a SR for your own. They just saw there customers.
It woult be cool if they are able to, because we go lots of external SRs who love to use our products too. In the past we needed double accounting for our external SRs who want to buy our products.
2 votesno further devlopment of the B2B Suite
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Shopping cart should be retained when changing channels
Use case:
we have 2 sales channels:
- B2B (frontend display without VAT and other payment methods activated as B2C)
- B2C (frontend display with VAT and other payment methods activated as B2B)
- both channels have the same articles activatedProblem: If you are not logged in, your shopping cart is emptied when you change channels.
Request: Shopping cart is retained when changing channels, as long as the item is available in both channels.
1 vote -
Customers from Salesrepresentatives should have an identifier of the SR inside their order
If you have a commision system outside from Shopware like inside an ERP, it would be very usefull, if there is a clear identifier on those orders like the customernumber of the salesrepresentative or his/her Email... or maybe a special number for the salesrepresentative - like you do with affiliate- or campagnes-codes.
1 vote -
B2B Suite: Rule Builder for Sales Representative
It would be very helpful to automatically assign customers to the sales representative with the Rule Builder.
For example, based on postal code areas or tags.4 votes -
Line break in the activity stream
The activity stream can also be used as a helpful chat to exchange information. Unfortunately, it is not possible to make a line break there. This makes sense when a formal form of address is used.
1 vote -
B2B Suite address management
Currently the B2B Suite has the same address fields as the B2C storefront
but it should have some additional fields/options on the different places
to adapt B2B specific needs for addresses (e.g. tax numbers, country display etc.).
Also, it is not possible to edit addresses during the checkout process.17 votes -
Save & share shopping basket
As B2B customers oftentimes work collaboratively and on a frequent basis with their orders it is handy to have the possibility to save and share shopping baskets with other colleagues.
9 votes -
Offline functionality for B2B Suite
Some customers work in warehouses or basements where there is often poor to no internet connection. In this case, it would be good to be able to use the B2B Suite offline and place orders.
4 votesHi there!
Thank you for sharing this idea with us and for your patience while it’s been on the portal. After reviewing it again, we’ve decided not to move forward—our priorities have shifted since it was first posted. Please keep the feedback coming; your insights continue to shape what we build next!
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Orders without budgets and contingents
As a debtor, I want to have contact with as less restrictions as possible. At the moment a contact needs an assigned budget AND an assigned contingent to place an order. Make it possible to place an order WITHOUT an assigned contingent and budget.
2 votesThis functionality is already available through B2B Components, which allows orders without requiring assigned budgets or contingents.
Thanks for the feedback!
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3D Product Visualization / Configurator
Especially for B2B merchants, basic product configuration solved with our Custom Products feature is not enough. Highly complex and individual configurations must be supported, e.g. to configure products like hardware parts, individual window/door requirements etc.
3D Visualisation could reduce complexity, for example with explosion graphics demonstrating machines and their individual (spare) parts.
2 votes -
Merge orders
If several orders are waiting for approval or the orders have not yet been processed, it should be possible to merge these orders. This saves customers and store operators effort and money.
5 votesHi there!
Thank you for sharing this idea with us and for your patience while it’s been on the portal. After reviewing it again, we’ve decided not to move forward—our priorities have shifted since it was first posted. Please keep the feedback coming; your insights continue to shape what we build next!
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Download files for registered customers
Download Files will only be released for download if you are either logged in or fill in a form with your name and e-mail address.
2 votes -
B2B Suite UX improvements
The current B2B Suite usability is too complex at some points, esp. the right & role management. Therefore we should ease up this process and make it clearly understandable
10 votesNo further development of B2B Suite. Future for B2B are the B2B components
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B2B: Preset of roles/debitors
Problem: Right now you have to configure every single role in a B2B Suite by yourself. This is additional manual effort for customers.
10 votesNo further development of B2B Suite. Future for B2B are the B2B components
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B2B Sales Agent functionality (commission, admin, discounts)
Currently sales representatives do not see commissions or general other states about their customers. But this would be helpful for their motivation and ease up the customer management, esp. if there is no ERP system involved, covering up those functionalities already
7 votes
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