1500 results found

1. Improvements to the thumbnail generator

   One customer noticed these limitations of the thumbnail generator:
   Square dimensions are used by default. This means that images with different widths and heights can vary greatly in quality when portrait and landscape images are used at the same time.

   The media manager allows the width and height to be set differently, but thumbnails that deviate from this format will be of poorer quality.

   In the customer's words:
   A square display is rarely the case. The most common display is landscape format.

   For optimal quality, the shortest side should be used rather than the longest side.

   This is the only way to ensure that images are always (!) optimally used in the respective resolution and based on the srcset / sizes attributes.

   One customer noticed these limitations of the thumbnail generator:
   Square dimensions are used by default. This means that images with different widths and heights can vary greatly in quality when portrait and landscape images are used at the same time.

   The media manager allows the width and height to be set differently, but thumbnails that deviate from this format will be of poorer quality.

   In the customer's words:
   A square display is rarely the case. The most common display is landscape format.

   For optimal quality, the shortest side should be used rather than the longest side.

   This is the only… more

   8 votes

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2. Enhanced Pricing Flexibility for Subscriptions

   Current Limitation
   At the moment, the same base product price is used for both one-time purchases and subscription purchases. This limits flexibility in commercial models and pricing strategies.

   Requested Enhancements

   Option to Hide the One-Time Purchase Price
   It should be possible to hide the one-time purchase option entirely for products that are primarily intended to be sold as subscriptions. This would allow merchants to position certain products as “subscription-only” without displaying a regular purchase alternative.

   Individual Pricing per Subscription Interval
   If the one-time purchase price remains visible, merchants should have the ability to define separate prices per subscription interval (e.g., monthly, quarterly, yearly).
   Currently, the same product price is used as the calculation basis for both one-time and subscription models, regardless of the selected interval.

   Example Use Case

   One-time purchase: €25.000
   Monthly subscription: €480
   Quarterly subscription: €985
   Annual subscription: €2.500

   In addition to pricing flexibility, we require enhanced control over how shipping costs are calculated for subscription products.

   Requested Options

   Merchants should be able to configure whether shipping costs are:

   Charged for every subscription delivery,

   Charged only once (e.g., for the initial order), or

   Charged upfront for the minimum subscription interval (e.g., calculated once for the full minimum term).

   Currently, there is no flexible configuration for subscription-specific shipping logic.

   Current Limitation
   At the moment, the same base product price is used for both one-time purchases and subscription purchases. This limits flexibility in commercial models and pricing strategies.

   Requested Enhancements

   Option to Hide the One-Time Purchase Price
   It should be possible to hide the one-time purchase option entirely for products that are primarily intended to be sold as subscriptions. This would allow merchants to position certain products as “subscription-only” without displaying a regular purchase alternative.

   Individual Pricing per Subscription Interval
   If the one-time purchase price remains visible, merchants should have the ability to define separate prices per subscription interval (e.g.,… more

   3 votes

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3. Improve checkout message performance

   The AI-generated checkout message sometimes takes 10 seconds to generate if there are many products in the shopping cart.

   Many customers close the page during this time. It would be better if the messages were generated in the background beforehand or if a faster AI model were used.

   3 votes

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   1 comment  ·  AI  ·  Delete…  ·  Admin →
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4. Automatically remind users who abandon the shopping cart

   Automatic reminder for shopping basket cancellations. Optionally with an incentive such as a discount code. Remind users who abandon their shopping basket (including guests) and optionally bring them back to the shop.

   14 votes

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5. Improving admin management for product reviews

   In order to work effectively with product reviews, improvements are needed in the admin management for product reviews.
   Currently, managing reviews is not possible; there are no filters (e.g. product, stars, sales channel, language, approved, date) and after editing a review, you are taken straight back to the first page.

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   6 votes

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6. Role permissions for the image editor

   Currently, it is not possible to enable or disable the image editor for users of a role.

   Only the designated administrators have access to the image editor on Content > Image Editor.

   3 votes

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7. Import/Export Cheapest price (last 30 days)

   There should be a way to import/export the cheapest price (last 30 days).

   There is a regulationPrice in the price field for this purpose, but it cannot currently be mapped.

   6 votes

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   0 comments  ·  Products, Prices & Properties  ·  Delete…  ·  Admin →
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8. Configurable mapping of the buyer reference in e-invoices (ZUGFeRD / XRechnung)

   In the current default behavior, the <BuyerReference> field in the generated e-invoice (ZUGFeRD / EN16931) is populated with the purchase order number.

   However, for invoices to public sector clients (government agencies), the routing ID is generally required in the <BuyerReference> field. If the purchase order number is used instead, this can lead to:

   • Validation errors in ERP/accounting systems (e.g., Lexware)
   • Rejections by public sector clients
   • Problems with input tax deduction
   • Rejection by Peppol/XRechnung validators

   Currently, there is no configuration option in the admin panel to adjust the BuyerReference mapping.

   Problem:
   - The <BuyerReference> parameter is not flexibly configurable by default.
   - Merchants with government clients must provide the routing ID.
   - - Currently, customization is only possible via:
   - custom code
   - event subscriber (ZugferdInvoiceGeneratedEvent)
   - plugin customizations.
   - This results in unnecessary implementation effort for a common scenario.

   Proposal
   Introduce a configurable option in the document/e-invoice setup:

   Option A – Selection field in the Admin

   In the section:
   "Settings → Documents → E-Invoice"

   Configurable mapping field for BuyerReference (fe):
   - Dropdown:
   - Order number
   - Customer number
   - Custom field (from Customer)
   - Custom field (from Order)
   - Freely definable mapping (e.g., via Twig expression)

   In the current default behavior, the <BuyerReference> field in the generated e-invoice (ZUGFeRD / EN16931) is populated with the purchase order number.

   However, for invoices to public sector clients (government agencies), the routing ID is generally required in the <BuyerReference> field. If the purchase order number is used instead, this can lead to:

   • Validation errors in ERP/accounting systems (e.g., Lexware)
   • Rejections by public sector clients
   • Problems with input tax deduction
   • Rejection by Peppol/XRechnung validators

   Currently, there is no configuration option in the admin panel to adjust the BuyerReference mapping.

   Problem:
   - The <BuyerReference> parameter is not flexibly configurable by default.… more

   3 votes

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   0 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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9. Advanced Product Catalogues - Assign Category & Product Visibility Via Pre-Defined "Template"

   ENG: Use case: As a shop operator with many categories and products, I don't want to have to individually determine which categories and products a unit should have access to when creating organizational units. Instead, it should be possible to create templates—which may only be usable and visible at the admin level—that can be used to define viewing permissions accordingly. If I then need to create several organizational units, I could simply—where possible—quickly define the permissions using the template without having to manually define the same permissions again and again for each additional organization.

   DE: Use-Case: Als Shopbetreiber mit vielen Kategorien und Produkten möchte ich bei der Erstellung einer Organisationseinheiten nicht immer individuell bestimmen müssen, auf welche Kategorien und Produkte ein Einheit Zugriff haben soll. Vielmehr muss es die Möglichkeit gebene, das - ggf. nur auf Adminebene nutzbar und sichtbar - Templates erstellt werden können, über die Sichtberechtigungen entsprechend definiert werden können. Sofern ich dann mehrere Organisationsienheiten erstellen muss, könnte ich dann einfach - wo möglich - die Sichtberechtigungen schnell über das Template festlegen lassen ohne dieselben Berechtigungen abermals für jede weitere Organisatzion manuell festlegen zu müssen.

   ENG: Use case: As a shop operator with many categories and products, I don't want to have to individually determine which categories and products a unit should have access to when creating organizational units. Instead, it should be possible to create templates—which may only be usable and visible at the admin level—that can be used to define viewing permissions accordingly. If I then need to create several organizational units, I could simply—where possible—quickly define the permissions using the template without having to manually define the same permissions again and again for each additional organization.

   DE: Use-Case: Als Shopbetreiber mit vielen… more

   3 votes

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   0 comments  ·  B2B  ·  Delete…  ·  Admin →
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10. B2B Components: Assign existing account to company account

    Shop owners occasionally report that the unusual process of registering as a B2B employee leads to them signing up normally through the frontend which creates a bit of a mess.

    It would be helpful if we provided the functionality to assign normal customers as employees to a B2B enabled company account as this would save effort for everyone involved.

    Taking this idea further and to avoid unnecessary manual action for shop owners, we could implement this feature for the B2B account itself so THEY can invite existing (already registered) accounts to their company and integrate them into the B2B structure. Of course, for privacy reasons, they should not see if the mail already exists when inviting.

    Shop owners occasionally report that the unusual process of registering as a B2B employee leads to them signing up normally through the frontend which creates a bit of a mess.

    It would be helpful if we provided the functionality to assign normal customers as employees to a B2B enabled company account as this would save effort for everyone involved.

    Taking this idea further and to avoid unnecessary manual action for shop owners, we could implement this feature for the B2B account itself so THEY can invite existing (already registered) accounts to their company and integrate them into the B2B structure.… more

    4 votes

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11. Rule-based hiding of Buy button

    In Shopware 6, the visibility of products can already be controlled via rules by using the dynamic access extension (up to a certain point, as the stock is not being validated). However, there currently is no native way to hide or disable the “Buy / Add to cart” button based on rules, especially when combining customer groups with product stock conditions.

    In B2B and hybrid B2C/B2B scenarios, it is common that products with stock = 0 (with closeout enabled) should still be orderable for specific customer groups, while the buy button should be hidden or disabled for all other customer groups. Moreover it should be possible to set "closeout" on sales channel level.

    In Shopware 6, the visibility of products can already be controlled via rules by using the dynamic access extension (up to a certain point, as the stock is not being validated). However, there currently is no native way to hide or disable the “Buy / Add to cart” button based on rules, especially when combining customer groups with product stock conditions.

    In B2B and hybrid B2C/B2B scenarios, it is common that products with stock = 0 (with closeout enabled) should still be orderable for specific customer groups, while the buy button should be hidden or disabled for all other customer… more

    3 votes

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12. Product visibility: Only when customer has specific prices

    There have been a few requests by B2B shop owners where the challenge is as follows:

    Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.

    From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.

    After that was all negotiated, I'd get a price list for the various categories with individual prices, bonuses, conditions and so forth and the supplier would set it up on their end so that I could place orders online (if I wanted to) in their shop. Strictly speaking, I'd find all/most of the other items in their shop as well, but I would have preferred if I didn't - so my line of thinking aligns with the requests we got about this in Support, because I already negotiated every item which was relevant to the company I represented ahead of time - I don't need and don't want to see things I had no interest in and likely have no price list for either.

    So - two birds with one stone:

    1) The observer sees all the items they have a specific price for
    2) The observer does not need to filter what is/was relevant to them

    The implementation screams B2B Components. But I think the implementation is potentially simpler if done via Dynamic Access:

    If we had a condition which checks whether or not the observer has custom prices of any sort (be it via customer group - this should be the first condition in my mind - extended prices OR customer specific prices, we'd have all the rest covered already.

    There have been a few requests by B2B shop owners where the challenge is as follows:

    Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.

    From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.

    After that was all negotiated, I'd get a price list… more

    3 votes

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13. Payment method change after order receipt with new payment method

    Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.

    Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.

    This results in the following scenarios not being handled correctly:
    - Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
    - Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
    - Changes to customer data, addresses, or order items are not reflected.

    This means that customers cannot select an updated payment method, even if they meet the requirements after placing the order.

    The payment method cannot currently be changed in the admin panel either.

    When changing the payment method for an existing order, the payment methods should be determined dynamically based on current data and rules – not based on historical data.

    The customer should therefore always see all currently valid payment methods.

    Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.

    Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.

    This results in the following scenarios not being handled correctly:
    - Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
    - Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
    - Changes to customer data, addresses, or order items are not reflected.

    This means that customers… more

    5 votes

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    0 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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14. B2B Components: add CSV bulk import of Employees and Addresses

    Some customers may receive the request from business partners to create a lot of employee account with different addresses (see for example support case #SWAG-322222).

    Currently each employee and address would need to be added by hand or via the API. Bulk importing as a CSV would make this a lot easier.

    3 votes

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15. Add more granular permissions for PayPal

    Currently, every admin user with the permission to edit an order (order.editor) can issue refunds of PayPal payments. It would be very helpful to add more granular permissions so that employees can modify orders but cannot issue refunds.

    4 votes

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    1 comment  ·  PayPal & Braintree  ·  Delete…  ·  Admin →
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16. Quick check for plugin and dependency updates compatible with current Shopware version

    Right now, there’s no quick way to see which plugin or dependency updates are actually compatible with the installed Shopware version.

    composer outdated shows all new versions, ignoring compatibility.

    The Admin popup just says “updates available” without details.

    It would be very helpful to have a CLI command and/or an Admin view that lists only installable updates based on the current Shopware version.

    7 votes

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17. Extended Product Visibility Control - Separate Search Settings

    Enhance visibility control options for products in product listing and search listing.

    Per product visibility setting, the following options are currently available:

    Visible (All)
    Hide in product listings
    Hide in product listings and search

    With the current logic, it is only possible to:

    Hide a product from listings, or
    Hide it from both listings and search.

    However, it is not possible to keep a product visible in listings (e.g., categories, sliders, cross-sellings) while hiding it only from search results.

    Requested Enhancement

    Introduce an additional visibility option:

    Visible in listings but hidden in search

    This would allow merchants to control product discoverability more precisely without removing products from structured browsing contexts. Greater flexibility for B2B and enterprise use cases.

    Enhance visibility control options for products in product listing and search listing.

    Per product visibility setting, the following options are currently available:

    Visible (All)
    Hide in product listings
    Hide in product listings and search

    With the current logic, it is only possible to:

    Hide a product from listings, or
    Hide it from both listings and search.

    However, it is not possible to keep a product visible in listings (e.g., categories, sliders, cross-sellings) while hiding it only from search results.

    Requested Enhancement

    Introduce an additional visibility option:

    Visible in listings but hidden in search

    This would allow merchants to control product… more

    2 votes

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18. AI: Productstreams / Crossselling

    Little has happened since the introduction of AI.

    The use of AI to generate customer-specific product streams for cross-selling would be indispensable and a major step forward. For example, based on order history. This is very important for the customer.

    Cross-selling is currently very rigid. AI could be used to analyze the customer's order and then make specific suggestions. This would be a huge step and benefit for customers and a game changer.

    14 votes

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    2 comments  ·  Products, Prices & Properties  ·  Delete…  ·  Admin →
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19. Admin orders: Add option to manually add deactivated products

    A customer of ours suggested this feature;

    It should be possible to have the option to add deactivated products to a manually placed order. Perhaps with a checkbox while we're adding the products or clearly mark the deactivated products in order to avoid mixing them up with active ones, in case product names are rather similar.

    The specific usecase is this:

    That merchant frequently places manual orders in their Admin for customers. Contrary to what one might assume (I did so as well), it is not a once-in-a-lifetime event that while you work on said manual order, another customer in the frontend already buys the stock away, leading to the product no longer being available. The shop owner reported THREE separate occasions where this happened and thus, understandably, now seeks a solution for these cases.

    There are workarounds of course, but they all come with advantages and disadvantages and at least I was not able to think of any which is really failure proof. They all also require multiple steps to get them working (like manually adjusting stock amounts before the manual order and then after again) other than automating everything via API, which sort of defeats the point of Admin orders.

    Assuming we tackle this problem, it should most definitely be a setting or option because if we show any and all products, even deactivated ones, as possible selection during the creation of manual orders, we'll probably introduce new problems for shops which only have products available once and never again afterwards. In these cases, the products likely end up disabled once they're sold out and they'd NOT want those to clutter the dropdown list when placing an Admin order.

    A customer of ours suggested this feature;

    It should be possible to have the option to add deactivated products to a manually placed order. Perhaps with a checkbox while we're adding the products or clearly mark the deactivated products in order to avoid mixing them up with active ones, in case product names are rather similar.

    The specific usecase is this:

    That merchant frequently places manual orders in their Admin for customers. Contrary to what one might assume (I did so as well), it is not a once-in-a-lifetime event that while you work on said manual order, another customer in… more

    2 votes

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    0 comments  ·  Inventory  ·  Delete…  ·  Admin →
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20. E-invoice for cancellation invoice, too

    Currrently only the invoice itself is abvailable for creating as a Zugferd format. The cancellation invoice should added as soon as possible, because this may lead to irriatations at accounting.

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    PLANNED  ·  7 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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