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329 results found
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Missing order line item status for partial cancellations
When a partial cancellation of an order line item occurs, it is unclear which status should be used.
Example scenario:
An order contains a line item with a quantity of 10 units. Due to limited availability, 2 units are canceled and refunded, while 8 units remain fulfilled. Conceptually, the line item would require a status such as “partially canceled”.However, no such status exists for cancellations. In contrast, a “partially returned” status is available for returns.
2 votesGathering Feedback
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CSV Upload in Custom Products File Upload
It would be great if the custom products file upload field also included the option to upload a CSV file, for example, instead of just a PDF file.
From the customer’s perspective, a CSV file is often very helpful—especially for technical products—and is frequently required.1 voteGathering Feedback
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“Aktiv” Button eines Produkts sollte sofort ersichtlich sein
Der Button ein Produkt aktiv oder inaktiv zu schalten, sollte sofort, wenn man im Backend auf ein Produkt klickt, ersichtlich und anwählbar sein.
The button to activate or deactivate a product should be immediately visible and selectable when clicking on a product in the backend.
2 votesGathering Feedback
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Zahlungsart ändern
Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.
Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.
Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.
ENG: The payment method should be changeable after a purchase.
It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but the customer still wants to receive the goods.At the moment, it’s unfortunately not possible to change the payment method to “Invoice purchase”. As a result, the wrong payment method is shown on the invoices.
In addition, it should be possible to change the preselected payment method for customers again.
This function was removed with version 6.7.x.Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.
Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.
Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.
ENG: The payment method should be changeable after a purchase.
It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…3 votesGathering Feedback
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AI Search: Need for custom prompt configuration
The new AI search often returns inaccurate or incorrect results for us – sometimes even with legally risky wording.
We urgently need the ability to define custom prompts to:
improve result quality
control wording
reduce legal risksdeutsch:
Die neue KI-Suche liefert bei uns oft ungenaue oder falsche Ergebnisse – teils sogar mit rechtlich problematischen (abmahnfähigen) Formulierungen.Wir brauchen dringend die Möglichkeit, eigene Prompt-Vorgaben zu definieren, um:
bessere & relevantere Ergebnisse zu bekommen
bestimmte Formulierungen vorzugeben oder zu vermeiden
rechtliche Risiken zu minimieren1 voteGathering Feedback
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Two-factor authentication for Cloud shops
Damit der Zugriff auf den Cloud Shop Admin sicherer wird, sollte dort eine Zweifaktor Authentifizierung möglich sein. Diese wäre dann vermutlich auch für den Shopware-Account notwendig.
3 votes -
Allow the use of other time units for product restock time
For some products the restock time is the time to produce or import new products. In some industries this is not a question of days but weeks.
Currently the customer has to use 90 days instead of three months or 12 weeks.
In regular delivery times there is a unit to specify the numbers. Perhaps it is possible to add the same for restock time?
3 votes -
It should be optionally possible to create orders only after the payment has been successful.
Es soll optional möglich sein, Bestellungen erst dann zu erstellen, wenn die Zahlung erfolgreich war. Wenn der Bezahlvorgang abbricht, soll auch der Bestellvorgang abbrechen.
It should be optionally possible to create orders only after the payment has been successful. If the payment process is aborted, the order process should also be aborted.
15 votes -
Export orders with redeemed voucher codes
I would like to be able to use the export tool to export all voucher codes redeemed for an order as part of the order export.
8 votes -
Add Sha512 as legacyEncoder
Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.
5 votes -
Invert the filter criteria
Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
All customers outside my country that don't pay with XXX
All customers that don't belong to the customer goup xxxOne way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.
3 votes -
Generate thumbnails for PDF documents
Generate thumbnails for uploaded PDF files so that they are visually recognizable in the Media Manager and storefront. This improves usability and makes PDF assets easier to identify at a glance.
3 votesGathering Feedback
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Customers also bought
There used to be the ‘Customers also bought’ function in Shopware 5, which automatically displayed products that were bought by customers who also bought the product that was called up.
There is already the option to display such products via cross-selling, but not automatically, which would be a helpful improvement.
9 votes -
Enable "add Product" function directly from the Cart or Checkout
In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.
3 votesGathering Feedback
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Adjustment of address format for countries as a bulk adjustment
Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.
3 votesGathering Feedback
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maintenance mode without own path
Make active Maintenance-Mode not redirect to another path. Render the maintenance page with the status code if the maintenance mode is active, keeping the current URL.
This makes the customers happy. while they don't need to find out where they were before.
3 votesGathering Feedback
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Possibility to assign multiple custom products templates per product
As a merchant I want to assign multiple custom product templates per product.
1 voteGathering Feedback
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Default Theme: Footer and Category Overview Background Color Not Customizable
As a shop owner,
I want to configure the background colors of the footer and category overview within the default theme settings,
so that I can easily create a consistent design for dark or light themed shops without custom CSS overrides.When using the Shopware Default Theme, the background color of the footer and the category overview cannot be adjusted through the theme configuration.
This limitation causes issues for shop owners who want to build a dark-themed store, since the default bright background colors do not match and result in a visually inconsistent and unprofessional appearance.
Actual Behavior:
These areas cannot be adjusted via the theme settings.
Only by overriding CSS/SCSS manually can the styles be changed.
Expected behaviour
The footer background color can be customized via the theme configuration.
The category overview background color can be customized via the theme configuration.As a shop owner,
I want to configure the background colors of the footer and category overview within the default theme settings,
so that I can easily create a consistent design for dark or light themed shops without custom CSS overrides.When using the Shopware Default Theme, the background color of the footer and the category overview cannot be adjusted through the theme configuration.
This limitation causes issues for shop owners who want to build a dark-themed store, since the default bright background colors do not match and result in a visually inconsistent and unprofessional appearance.
Actual Behavior:
These areas…
3 votesGathering Feedback
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A kind of mini GitLab/GitHub for plugins
Shopware flies the flag for open source and community involvement in further development, bug fixing, etc.
You also offer a store with extensions from others, where these can be purchased. However, this is where the idea of contributing ends. The plugin is a state secret until it is purchased and can be imported using
composer, at which point the code becomes known.In order to request changes to plugins or report bugs, you have to create a ticket in your account, in which you then try to insert code for which the editor is not at all suitable. Everything is complicated and cumbersome.
Idea: provide a kind of mini Gitlab/Github for plugins, where the ‘customers’ of the plugins themselves can make pull requests for plugins, so that plugin manufacturers and contributing developers can quickly make fixes or feature requests. This could certainly be restricted so that you only see plugins that you have purchased.
Shopware flies the flag for open source and community involvement in further development, bug fixing, etc.
You also offer a store with extensions from others, where these can be purchased. However, this is where the idea of contributing ends. The plugin is a state secret until it is purchased and can be imported using
composer, at which point the code becomes known.In order to request changes to plugins or report bugs, you have to create a ticket in your account, in which you then try to insert code for which the editor is not at all suitable. Everything…
3 votesGathering Feedback
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EU Geo-Blocking Regulation
According to the EU Geo-Blocking Regulation (Regulation EU 2018/302), merchants must not discriminate against customers based on their residence or delivery country regarding access to goods and pricing.
Most legal interpretations agree that:
A unified net price across EU markets is compliant, and
Gross prices may vary depending on the applicable VAT rate,
as long as the underlying net price is identical.
However, Shopware currently forces the opposite approach:
It keeps gross prices constant, and recalculates net prices differently per country.
This makes it impossible to maintain a consistent net price across EU countries and can cause compliance concerns for merchants expanding their international sales.
For merchants selling to many EU countries, maintaining separate price rules is impractical and extremely time-consuming.
According to the EU Geo-Blocking Regulation (Regulation EU 2018/302), merchants must not discriminate against customers based on their residence or delivery country regarding access to goods and pricing.
Most legal interpretations agree that:
A unified net price across EU markets is compliant, and
Gross prices may vary depending on the applicable VAT rate,
as long as the underlying net price is identical.
However, Shopware currently forces the opposite approach:
It keeps gross prices constant, and recalculates net prices differently per country.
This makes it impossible to maintain a consistent net price across EU countries and can cause compliance concerns for…
2 votesGathering Feedback
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