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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

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  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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158 results found

  1. Currently, the full voucher value is also issued for a partial return. In the case of a partial return of an order with a percentage voucher, only the percentage of the product should be listed in the return. This is not yet possible.

    3 votes

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  2. Shopware always calculates the tax based on the country of delivery. There are always enquiries from customers in support where the tax has to be calculated based on the country of dispatch. This is not currently mapped in Shopware, but is being requested more and more frequently.

    Therefore, an adjustment or option for tax calculation would be advantageous here in order to be able to map more scenarios.

    4 votes

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  3. Customer groups should get a discount mode, so that you can define that customergroup XY gets a discount of e.g. 10 percent on all standard prices.

    This way you would not have to maintain a price for each article and there for each customer group individually using the extended prices.

    Kundengruppen sollten einen Rabatt-Modus bekommen, so dass man festlegen kann das Kundengruppe XY auf alle Standardpreise z.B. 10 Prozent Rabatt bekommt.

    So müsste man nicht über die erweiterten preise für jeden Artikel und dort pro Kundengruppe einzeln einen Preis pflegen.

    1 vote

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  4. Editing the status of multiple orders using bulk edit, can be confusing under certain circumstances. This is caused by the way the state machine works. For example set order status “Done” is only possible when the order is currently “in Progress”.
    If you want to change the state of multiple orders that have different states, that could lead to the scenario, that you wouldn’t be able to set any target status at all in bulk edit, as there is not status left, which would fit for all the orders you are trying to edit or certain states might be missing…

    1 vote

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  5. In the order overview, we have many options for filtering, including many columns that we can display. Unfortunately, we are missing an option to filter by “invoice date”.

    1 vote

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  6. When you accessed an order in the Admin in Shopware 6.4.x.x, you got an overview of the exact invoice and delivery address, including the names of the person.

    Since version 6.5.x.x the invoice and delivery address can be found in our admin under "Orders > OrderID > Details". Here you can find both addresses, but the name of the person is not shown anymore.

    It would make things way clearer, if the whole address, including the name, would be displayed again, simular as it had been done in 6.4.x.x.

    2 votes

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  7. EN
    Customers using JTL and Shopware can't use tracking number since JTL update 1.7.8.0. The reason therefore is, that JTL API now returns a full tracking link instead a tracking number.
    They justify this with multiple customer requests and that Shopware does not offer a second field for the complete link.
    It would be nice if we could help our customers in the short term by adding a second field in which the complete link could be entered. Since there are some customers who use JTL WaWi and the Shopware function (also for third-party plugins) is sabotaged, this would be…

    2 votes

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  8. Should be instead of: 10, 25, 50, 75, 100

    New: 50, 100, 200

    Default should be 100.

    Why: to see more customers at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 customers at once.

    17 votes

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  9. Some Online Merchants suffer from recurring guest accounts, cluttering the database. It would be good to have some kind of a configurable mechanism to delete guest accounts after the order is proceeded or after a specific time (month, years).
    This feature request is discussed quite frequently, for example here in the forums (German): https://forum.shopware.com/t/gastkonten-automatisiert-loeschen/94778/

    25 votes

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  10. EN:
    There should be a new document type: order confirmation. The order confirmations generated via ERP can contain more information (e.g. contact person based on zip code) and can therefore be important for the customer.

    DE:
    Es sollte einen neuen Dokumententyp: Bestellbestätigung geben. In den per ERP generierten Auftragsbestätigungen können mehr Informationen (z.B. Ansprechpartner basierend anhand er Postleitzahl) enthalten sein und damit wichtig für den Kunden sein.

    5 votes

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  11. When you open the created documents, they are PDFs and when you preview them, you do not see the code from the Twig files of the documents, but something else.

    However, since you can only download PDFs, you can't really see what the associated HTML code and the applied CSS looks in the browser's developer tools.

    If you know this, you can adapt the templates much more easily.

    Now you have to guess the passages you want to change.

    2 votes

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  12. Let's say a customer uses one the same address as default delivery and default billing address. If editing this particular address through the administration and either(!) clicking

    "Set as default delivery address"
    OR
    "Set as default billing address"

    it automatically marks this one address as default delivery and default billing address anyways - most likely because there only is one address.

    In this case it would be nice, if we could automatically add a new address if the only address available is being edited and used for either "default shipping address" OR "default billing address". So in total I would…

    2 votes

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  13. More address data for information is often asked for the customer and order overview. Please add acountry for a durable selection.

    7 votes

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  14. The creation date of the customer account should also be displayed within the customer and the customer overview.

    It should also be possible to filter according to the date or, for example, the condition "older than {number} years/months/days" using the Rule Builder in order to control discount campaigns.

    10 votes

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  15. As a merchant/customer it would increase the ease of use if I would have the option to create a subscription out of a submitted quick order.

    1 vote

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  16. As not everything is offered to customers, it should be easily possible to hide some menu items in the customer account.
    For example, most shops won't sell subscription, so it would make no sense to have this menu item. Or if you don't offer different payment methods etc.

    It would be the greatest if you could hide menu items via the Rule builder, to make it more dynamic based on certain conditions. Example if you de sell subscription, to show the menu item if a customer has a subscritption. And so on.

    1 vote

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  17. I would like to be able to configure the recovery time of the password reset. Sometimes you dont actually want to only have 2h of recovery time an have it a bit longer.
    This should also be configurable for the Shopware\Commercial\B2b\EmployeeManagement.

    2 votes

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  18. When the registration for a customer group is received, there is currently no option to send a message for a specific customer group that the customer must be approved for the customer group. As the approval in the customer overview can easily be overlooked, an event with an email to the shop operator or similar would be useful.

    Wenn die Registrierung für eine Kundengruppe eingeht, gibt es aktuell keine Möglichkeit für eine bestimmte Kundengruppe eine Nachricht zu verschicken, dass sich der Kunde für die Kundengruppe freigegeben werden muss. Da die Freigabe in der Übersicht Kunden schnell übersehen werden kann, wäre…

    2 votes

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  19. Currently, it is not possible to add translations for order, payment and delivery status as the entries appear to be hardcoded.

    There is an issue ticket already which was closed (despite having 18 votes, which seems like nothing to sneeze at), which can be found here:

    https://issues.shopware.com/issues/NEXT-15282

    Contrary to what is written in that ticket, translations ARE used IF present and that is the issue really. They can't be added in the admin anywhere.

    We CAN circumvent this by adding them manually in the database, but we can't expect shop owners to do this because that way is rather technical…

    4 votes

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  20. Order overview: the table is 170 pixel line height
    Customer overview: the table is 278 pixel line height

    Both should be equal with max. 100 pixel line height to see more entries per page with less scrolling.

    14 votes

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