167 results found
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Customer Group Not Stored with Order Could Lead to Inconsistent Behavior
Actual behaviour:
It seems that Shopware does not store the customer group with the order, instead retrieving it from the customer record when the order is updated. This behavior might lead to potential inconsistencies in how orders are processed, especially if the customer group changes over time.
Additional Notes:
Other shop systems store the customer group along with the order to maintain consistency.
Shopware triggers specific rules or actions based on the customer group, so this behavior may cause issues with rule application or order management.
While this may be intentional, it could lead to unintended changes in customer-specific behavior,…1 vote -
Ability to duplicate shipping methods
For shipping methods with complex price matrix structures it would be helpful to have the ability to duplicate the shipping methods.
Für Versandmethoden mit komplexen Preismatrix-Strukturen wäre es hilfreich, die Möglichkeit zu haben, die Versandmethoden zu duplizieren.
3 votes -
Improvements of the Order creation in the administration.
One of our customers with a relatively large number of customers and orders has some problems with creating orders in the administration. Here are a few suggestions:
The search for customers takes a very long time with several customers (More than 500k customers in the system). After selecting a customer, the grid seems to reload which may be superfluous?
You could take some pain here if the way to create an order via the customer module would select the customer directly, but here you have to search for the customer again, which makes no sense.If a product is to…
2 votes -
Enhancing the Product Review System
We would like to address an important issue in the current version of Shopware 6 that could significantly impact the credibility of online shops: the lack of verification for product reviews.
The Issue:
Currently, anyone can leave a product review in Shopware 6 without having purchased the item. This makes shops vulnerable to fake reviews, which can be either overly positive or negative. Such reviews can heavily influence customer trust and the perception of the shop.Suggested Improvements:
We propose implementing a feature that ensures only customers who have actually purchased a product can leave a review. Here are a…3 votes -
UX-Improvement for Admin Orders
Most of the people first click on the search positions bar if they want to add a position, because the add position button is next to it and it looks like you can search a product there and add this product as position with the button next to it. It's on the quick-order modal (ux1.png) such as on the normal new order window (ux2.png).
I would suggest to use the searchbar for adding products and the search position bar should only appear if there already is a position inside the order (or maybe 3 or more positions are there).
At…
48 votes -
increase "Entry per page" in customer overview
Should be instead of: 10, 25, 50, 75, 100
New: 50, 100, 200
Default should be 100.
Why: to see more customers at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 customers at once.
25 votes -
Language Pack: Translations for state_machine_state_translation
Currently, there is an error that the statuses of e.g. the payment status, delivery status and order status are not translated.
How to reproduce:
create a new 6.6.7.0 Shop with German as default language
install the Language Pack
add f.e. French as language and assign a domain to the language
create an order as a customer in the Storefront+
go to “Orders” in the customer account
Actual result:
German Translations are displayed within the French AccountExpected Result:
Status gets translated4 votes -
Improve "Add product" UI function in orders
Shopware allows to add new products within existing orders. How ever, the way the button is currently designed is quite counter intuitiv and causes confusion.
The button consists of two parts: "Add product" and an area with an arrow, indicating further options. Users tend to interprate it as in they need to click on the arrow area in order to access all options to add a new product. How ever, there are only the option "Add custom item" or "Add credit".
This could be prevented by simply also showing the "Add product" option here as well.
2 votes -
Order details - Show customer group, company name etc.
Add information just like "customer group", "company name" and "vat id" to the order details. To get those kind of information you currently need to open the customer record itself.
4 votes -
System für Gutschriften verbessern / Improve credit system
Deutsch:
Das Anlegen einer Gutschrift z.B. bei einer Retoure ist zu kompliziert.
Verbesserungsvorschlag: Beim erstellen einer Gutschrift ein Auswahlmenü der bestellten Artikel anzeigen lassen. Aus diesem können dann die retournierten / reklamierten Artikel für die Gutschrift ausgewählt werden. Optimal wäre noch eine Option, ob die Versandkosten gutgeschrieben werden sollen oder nicht.
English:
Creating a credit note, e.g. for a return, is too complicated.
Suggestion for improvement: When creating a credit note, display a selection menu for the items ordered. From this, the returned / complained articles can then be selected for credit. Another option would be ideal whether the shipping…
8 votes -
Zusätzliche Spalte und Kommentarfeld bei SW6 Backend Bestellungen I Additional column and comment field for SW6 backend orders
Aktuell steht bei SW6 Backend Bestellungen nur ein Feld, mit Dropdown Menü für die Suche nach Artikelnummer oder Artikelname zur Verfügung. Oder die leere Positionszeile.
In SW5 gab es bei Backendbestellungen je eine Spalte für Artikelnummer und eine für Artikelname, Preis, Steuer, etc. Man konnte die Artikelnummer verwenden, den Artikelnamen, Preis, Steuer etc. bearbeiten und die Bestellung mit den überschriebenen Daten anlegen. Damit war alles geregelt und konnte sauber an Kunden, Lager, etc. übergeben werden.
Diese weitere Spalte bei den Backend Bestellungen fehlt in SW6. Damit hat man nicht mehr beide Felder zur Verfügung und kann keine Änderungen mehr vornehmen,…
3 votes -
Enter percentage discount for partial returns manually
Currently, the full voucher value is also issued for a partial return. In the case of a partial return of an order with a percentage voucher, only the percentage of the product should be listed in the return. This is not yet possible.
3 votes -
Individual tax calculation: Tax calculation based on the country of delivery
Shopware always calculates the tax based on the country of delivery. There are always enquiries from customers in support where the tax has to be calculated based on the country of dispatch. This is not currently mapped in Shopware, but is being requested more and more frequently.
Therefore, an adjustment or option for tax calculation would be advantageous here in order to be able to map more scenarios.
4 votes -
Customer groups should get a discount mode
Customer groups should get a discount mode, so that you can define that customergroup XY gets a discount of e.g. 10 percent on all standard prices.
This way you would not have to maintain a price for each article and there for each customer group individually using the extended prices.
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Kundengruppen sollten einen Rabatt-Modus bekommen, so dass man festlegen kann das Kundengruppe XY auf alle Standardpreise z.B. 10 Prozent Rabatt bekommt.
So müsste man nicht über die erweiterten preise für jeden Artikel und dort pro Kundengruppe einzeln einen Preis pflegen.
1 vote -
Order Bulk Edit: Editing the status of multiple orders can be confusing
Editing the status of multiple orders using bulk edit, can be confusing under certain circumstances. This is caused by the way the state machine works. For example set order status “Done” is only possible when the order is currently “in Progress”.
If you want to change the state of multiple orders that have different states, that could lead to the scenario, that you wouldn’t be able to set any target status at all in bulk edit, as there is not status left, which would fit for all the orders you are trying to edit or certain states might be missing…1 vote -
Filter for "Invoice Date"
In the order overview, we have many options for filtering, including many columns that we can display. Unfortunately, we are missing an option to filter by “invoice date”.
1 vote -
Show the names of the invoice and delivery address
When you accessed an order in the Admin in Shopware 6.4.x.x, you got an overview of the exact invoice and delivery address, including the names of the person.
Since version 6.5.x.x the invoice and delivery address can be found in our admin under "Orders > OrderID > Details". Here you can find both addresses, but the name of the person is not shown anymore.
It would make things way clearer, if the whole address, including the name, would be displayed again, simular as it had been done in 6.4.x.x.
2 votes -
Add a 2nd tracking field for JTL customers
EN
Customers using JTL and Shopware can't use tracking number since JTL update 1.7.8.0. The reason therefore is, that JTL API now returns a full tracking link instead a tracking number.
They justify this with multiple customer requests and that Shopware does not offer a second field for the complete link.
It would be nice if we could help our customers in the short term by adding a second field in which the complete link could be entered. Since there are some customers who use JTL WaWi and the Shopware function (also for third-party plugins) is sabotaged, this would be…2 votes -
Clean up guest accounts after order is proceeded
Some Online Merchants suffer from recurring guest accounts, cluttering the database. It would be good to have some kind of a configurable mechanism to delete guest accounts after the order is proceeded or after a specific time (month, years).
This feature request is discussed quite frequently, for example here in the forums (German): https://forum.shopware.com/t/gastkonten-automatisiert-loeschen/94778/25 votes -
New document type in orders: order confirmation
EN:
There should be a new document type: order confirmation. The order confirmations generated via ERP can contain more information (e.g. contact person based on zip code) and can therefore be important for the customer.DE:
Es sollte einen neuen Dokumententyp: Bestellbestätigung geben. In den per ERP generierten Auftragsbestätigungen können mehr Informationen (z.B. Ansprechpartner basierend anhand er Postleitzahl) enthalten sein und damit wichtig für den Kunden sein.5 votes
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