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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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93 results found

  1. It should be possible to select if a debtor has to receive the order confirmation from a contact order.

    At the moment only the contact receives the confirmation mail and the debtor is only informed when an order should be cleared.

    Some merchants would inform the debtor parallel to the contact of an existing order.

    Is it possible to activate a parallel mail via option in the debtor?

    5 votes

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    0 comments  ·  B2B  ·  Admin →
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  2. With the new b2b integration inside the commercial plugin, you are up to integrate salesrepresentatives. Inside the old b2b-Plugin it wasn't possible to buy products as a SR for your own. They just saw there customers.

    It woult be cool if they are able to, because we go lots of external SRs who love to use our products too. In the past we needed double accounting for our external SRs who want to buy our products.

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  3. Use case:
    we have 2 sales channels:
    - B2B (frontend display without VAT and other payment methods activated as B2C)
    - B2C (frontend display with VAT and other payment methods activated as B2B)
    - both channels have the same articles activated

    Problem: If you are not logged in, your shopping cart is emptied when you change channels.

    Request: Shopping cart is retained when changing channels, as long as the item is available in both channels.

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  4. As a merchant I want to have the possibility to restrict the product view & price display (VAT) depending on if the customer is a private one or a company.
    This should be already possible on the homepage, preferably without just a login screen.
    As an example see: conrad.de

    8 votes

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    0 comments  ·  B2B  ·  Admin →
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  5. At the moment it is possible to request a quote for every case or basket. It would be nice if a request for a quote is based on a rule (e.g. shopping cart > 5000 €)

    8 votes

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    1 comment  ·  B2B  ·  Admin →
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  6. If you have a commision system outside from Shopware like inside an ERP, it would be very usefull, if there is a clear identifier on those orders like the customernumber of the salesrepresentative or his/her Email... or maybe a special number for the salesrepresentative - like you do with affiliate- or campagnes-codes.

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  7. It would be very helpful to automatically assign customers to the sales representative with the Rule Builder.
    For example, based on postal code areas or tags.

    4 votes

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    0 comments  ·  B2B  ·  Admin →
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  8. The activity stream can also be used as a helpful chat to exchange information. Unfortunately, it is not possible to make a line break there. This makes sense when a formal form of address is used.

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  9. Currently the B2B Suite has the same address fields as the B2C storefront
    but it should have some additional fields/options on the different places
    to adapt B2B specific needs for addresses (e.g. tax numbers, country display etc.).
    Also, it is not possible to edit addresses during the checkout process.

    17 votes

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    4 comments  ·  B2B  ·  Admin →
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  10. Currently it is a lot of effort to deactivate parts of the B2B Suite that a customer does not need. It should be easy choosable, which functionalities are needed and only use them without a lot of coding effort

    14 votes

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    STARTED  ·  4 comments  ·  B2B  ·  Admin →
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  11. As B2B customers oftentimes work collaboratively and on a frequent basis with their orders it is handy to have the possibility to save and share shopping baskets with other colleagues.

    8 votes

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    0 comments  ·  B2B  ·  Admin →
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  12. Some customers work in warehouses or basements where there is often poor to no internet connection. In this case, it would be good to be able to use the B2B Suite offline and place orders.

    4 votes

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    0 comments  ·  B2B  ·  Admin →
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  13. As a debtor, I want to have contact with as less restrictions as possible. At the moment a contact needs an assigned budget AND an assigned contingent to place an order. Make it possible to place an order WITHOUT an assigned contingent and budget.

    2 votes

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    1 comment  ·  B2B  ·  Admin →
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  14. Especially for B2B merchants, basic product configuration solved with our Custom Products feature is not enough. Highly complex and individual configurations must be supported, e.g. to configure products like hardware parts, individual window/door requirements etc.

    3D Visualisation could reduce complexity, for example with explosion graphics demonstrating machines and their individual (spare) parts.

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  15. If several orders are waiting for approval or the orders have not yet been processed, it should be possible to merge these orders. This saves customers and store operators effort and money.

    5 votes

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    0 comments  ·  B2B  ·  Admin →
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  16. Download Files will only be released for download if you are either logged in or fill in a form with your name and e-mail address.

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  17. The current B2B Suite usability is too complex at some points, esp. the right & role management. Therefore we should ease up this process and make it clearly understandable

    10 votes

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    2 comments  ·  B2B  ·  Admin →
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  18. Problem: Right now you have to configure every single role in a B2B Suite by yourself. This is additional manual effort for customers.

    10 votes

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    2 comments  ·  B2B  ·  Admin →
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  19. Currently sales representatives do not see commissions or general other states about their customers. But this would be helpful for their motivation and ease up the customer management, esp. if there is no ERP system involved, covering up those functionalities already

    7 votes

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    2 comments  ·  B2B  ·  Admin →
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  20. The debtor should be able to create a central purchase („Zentraleinkauf") with the help of the role administration in the B2B Suite and limit this central purchase to a certain catalog assortment (e.g., only 50,000 of 60,000 products). The central purchasing department, in turn, should also be able to restrict buyers to a certain assortment of only 250 products in the front end within the B2B Suite.

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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