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1447 results found
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AI: Productstreams / Crossselling
Little has happened since the introduction of AI.
The use of AI to generate customer-specific product streams for cross-selling would be indispensable and a major step forward. For example, based on order history. This is very important for the customer.
Cross-selling is currently very rigid. AI could be used to analyze the customer's order and then make specific suggestions. This would be a huge step and benefit for customers and a game changer.
11 votes -
B2B Components: Assign existing account to company account
Shop owners occasionally report that the unusual process of registering as a B2B employee leads to them signing up normally through the frontend which creates a bit of a mess.
It would be helpful if we provided the functionality to assign normal customers as employees to a B2B enabled company account as this would save effort for everyone involved.
Taking this idea further and to avoid unnecessary manual action for shop owners, we could implement this feature for the B2B account itself so THEY can invite existing (already registered) accounts to their company and integrate them into the B2B structure. Of course, for privacy reasons, they should not see if the mail already exists when inviting.
Shop owners occasionally report that the unusual process of registering as a B2B employee leads to them signing up normally through the frontend which creates a bit of a mess.
It would be helpful if we provided the functionality to assign normal customers as employees to a B2B enabled company account as this would save effort for everyone involved.
Taking this idea further and to avoid unnecessary manual action for shop owners, we could implement this feature for the B2B account itself so THEY can invite existing (already registered) accounts to their company and integrate them into the B2B structure.…
2 votes -
Custom fields as filters in categories
In Shopware 5 the free text fields could be directly used as catgory filter and the filters have been configurable (Anzeige Modus). That means the customer could define how a selection of value shall be in the frontend (Slider, Checkbox, Simple, Multiselection).
The second thing: Using custom fields cannot be done directly. You have to add a property, then it can be used with the limits of the usual behaviour of catalogue > properties.
It would be great if this will be easier to use custom field in future a filter criteria.
3 votes -
Allow the use of other time units for product restock time
For some products the restock time is the time to produce or import new products. In some industries this is not a question of days but weeks.
Currently the customer has to use 90 days instead of three months or 12 weeks.
In regular delivery times there is a unit to specify the numbers. Perhaps it is possible to add the same for restock time?
3 votes -
Add exceptions for Tax-free (B2B) option
Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.
Example:
German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply within Germany, thus German VAT must be charged.See IHK document for more information on this: https://www.ihk-muenchen.de/ihk/documents/Recht-Steuern/Steuerrecht/Neuer-Ordner/IHK_Merkblatt_Innergemeinschaftliche-Lieferungen-%28B2B%29-M%C3%A4rz-2025.pdf
Currently, Shopware cannot deal with this constellation since it can only set the VAT based on the country of delivery.
Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.
Example:
German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply…4 votes -
search term history for the frontend
It should be possible to store the last used search terms of a guest or active customer.
He should be able to review his last entered search terms.This may be activated via option.
12 votes -
Add Sha512 as legacyEncoder
Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.
5 votes -
Invert the filter criteria
Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
All customers outside my country that don't pay with XXX
All customers that don't belong to the customer goup xxxOne way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.
3 votes -
Splitting orders / Partial deliveries
When creating a delivery note, all items from an order are included in the document by default, provided they are assigned to a delivery.
Shopware does not differentiate between physical and digital products, and there is no option to select only specific items (e.g., physical or currently available) for inclusion in the delivery note.
This leads to several problems in practice:
Digital products appear on delivery notes even though they do not require physical delivery.
Partial deliveries can only be handled manually via separate deliveries, which is very time-consuming for larger orders with many items.
Currently, it is not possible to selectively choose individual items (e.g., only available or only stock items) when creating the document.
When creating a delivery note, it should be possible to:
Select specific products to appear in the document.
E.g., checkboxes for each item in the creation dialog ("Include only these items in the delivery note").
Automatically exclude digital products if they do not require physical shipping.
Identify products based on their type (isDownload, isDigital, deliveryTime = null, etc.).
Optional: Filter options in the document dialog, such as:
- "Show only physical products"
- "Include only available stock items"
- "Include only items from delivery X"
This would make it much easier to manage partial deliveries without having to manually create multiple deliveries in the admin panel.
Added value:
Practical benefits: Retailers with mixed product ranges (physical + digital) or regular partial deliveries need a way to flexibly limit delivery notes to the actual items being shipped.
Error prevention: Digital products on delivery notes can be confusing for end customers ("downloadable item in the package").
Efficiency: Currently, employees have to manually create multiple deliveries unnecessarily, which is very time-consuming for large orders.
Consistency: This aligns with the behavior of many ERP and WMS systems, where delivery notes can always contain a subset of the ordered items.
When creating a delivery note, all items from an order are included in the document by default, provided they are assigned to a delivery.
Shopware does not differentiate between physical and digital products, and there is no option to select only specific items (e.g., physical or currently available) for inclusion in the delivery note.
This leads to several problems in practice:
Digital products appear on delivery notes even though they do not require physical delivery.
Partial deliveries can only be handled manually via separate deliveries, which is very time-consuming for larger orders with many items.
Currently, it is not possible…
3 votes -
Generate thumbnails for PDF documents
Generate thumbnails for uploaded PDF files so that they are visually recognizable in the Media Manager and storefront. This improves usability and makes PDF assets easier to identify at a glance.
3 votes -
Hide Price and Add to Cart Button – Show “Request Quote” Only
In B2B scenarios, it is often necessary to offer products without displaying prices or allowing direct purchases. I propose adding a feature to the B2B Components that allows specific products to be configured so that the price and “Add to Cart” button are hidden. Instead, only a “Request Quote” button should be displayed.
This would enable merchants to:
Offer products where prices are negotiated individually.
Streamline the quoting process for high-value or custom items.
Improve compliance with B2B pricing strategies and contractual agreements.The configuration should be product-specific and easy to manage via the admin panel, ideally with bulk selection options.
In B2B scenarios, it is often necessary to offer products without displaying prices or allowing direct purchases. I propose adding a feature to the B2B Components that allows specific products to be configured so that the price and “Add to Cart” button are hidden. Instead, only a “Request Quote” button should be displayed.
This would enable merchants to:
Offer products where prices are negotiated individually.
Streamline the quoting process for high-value or custom items.
Improve compliance with B2B pricing strategies and contractual agreements.The configuration should be product-specific and easy to manage via the admin panel, ideally with bulk selection…
6 votes -
Feedback regarding voucher/promotion response in the shopping cart
Topic: Missing User Feedback for Unactivated Coupon Promotions
Description:
When a customer enters a coupon code linked to a promotion during checkout, it is technically validated.If the promotion cannot be activated due to the current contents of the shopping cart (e.g., due to product category or discount restrictions), the customer receives no feedback on the front end.
From the customer's perspective, nothing happens – even though the code would be valid.
Current Behavior (Default):
- Coupon is checked in the background.
- No error message or information is displayed if conditions are not met.
- The customer does not know whether the code is invalid or if there are simply no matching items in the shopping cart at the moment.Expected Behavior / Improvement Suggestion:
- Display of feedback such as:
"The coupon has been accepted, but there are currently no matching items in the shopping cart."
- Alternatively: A generic message stating that the coupon will be activated as soon as matching items are added to the shopping cart.Rationale:
- Increases transparency and customer trust.
- Avoids frustration caused by seemingly "non-functional" coupons.
- Improves user experience without impacting existing promotion logic.Suggested implementation:
- Add an informational message to the frontend (e.g., in the sw-promotion-code-form or via AddCodeError/AddCodeSuccess handling).
- Alternatively: A backend event hook that checks promotions and provides a flag or message object.Topic: Missing User Feedback for Unactivated Coupon Promotions
Description:
When a customer enters a coupon code linked to a promotion during checkout, it is technically validated.If the promotion cannot be activated due to the current contents of the shopping cart (e.g., due to product category or discount restrictions), the customer receives no feedback on the front end.
From the customer's perspective, nothing happens – even though the code would be valid.
Current Behavior (Default):
- Coupon is checked in the background.
- No error message or information is displayed if conditions are not met.
- The customer does not…3 votes -
Customers also bought
There used to be the ‘Customers also bought’ function in Shopware 5, which automatically displayed products that were bought by customers who also bought the product that was called up.
There is already the option to display such products via cross-selling, but not automatically, which would be a helpful improvement.
9 votes -
Adjustment of address format for countries as a bulk adjustment
Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.
3 votes -
Default Theme: Footer and Category Overview Background Color Not Customizable
As a shop owner,
I want to configure the background colors of the footer and category overview within the default theme settings,
so that I can easily create a consistent design for dark or light themed shops without custom CSS overrides.When using the Shopware Default Theme, the background color of the footer and the category overview cannot be adjusted through the theme configuration.
This limitation causes issues for shop owners who want to build a dark-themed store, since the default bright background colors do not match and result in a visually inconsistent and unprofessional appearance.
Actual Behavior:
These areas cannot be adjusted via the theme settings.
Only by overriding CSS/SCSS manually can the styles be changed.
Expected behaviour
The footer background color can be customized via the theme configuration.
The category overview background color can be customized via the theme configuration.As a shop owner,
I want to configure the background colors of the footer and category overview within the default theme settings,
so that I can easily create a consistent design for dark or light themed shops without custom CSS overrides.When using the Shopware Default Theme, the background color of the footer and the category overview cannot be adjusted through the theme configuration.
This limitation causes issues for shop owners who want to build a dark-themed store, since the default bright background colors do not match and result in a visually inconsistent and unprofessional appearance.
Actual Behavior:
These areas…
3 votes -
A kind of mini GitLab/GitHub for plugins
Shopware flies the flag for open source and community involvement in further development, bug fixing, etc.
You also offer a store with extensions from others, where these can be purchased. However, this is where the idea of contributing ends. The plugin is a state secret until it is purchased and can be imported using
composer, at which point the code becomes known.In order to request changes to plugins or report bugs, you have to create a ticket in your account, in which you then try to insert code for which the editor is not at all suitable. Everything is complicated and cumbersome.
Idea: provide a kind of mini Gitlab/Github for plugins, where the ‘customers’ of the plugins themselves can make pull requests for plugins, so that plugin manufacturers and contributing developers can quickly make fixes or feature requests. This could certainly be restricted so that you only see plugins that you have purchased.
Shopware flies the flag for open source and community involvement in further development, bug fixing, etc.
You also offer a store with extensions from others, where these can be purchased. However, this is where the idea of contributing ends. The plugin is a state secret until it is purchased and can be imported using
composer, at which point the code becomes known.In order to request changes to plugins or report bugs, you have to create a ticket in your account, in which you then try to insert code for which the editor is not at all suitable. Everything…
3 votes -
Add Custom Text Field per Cart Line Item (B2B Commission Feature)
Would be great to have a feature within the Shopware 6 - B2B Components that allows B2B customers to add a custom text field for each cart line item (like a Commission). This enhancement aims to improve flexibility and support B2B customer-specific internal processes during order creation.
In many B2B scenarios, customers need to add additional information for each product in their shopping cart — for example, internal article numbers, project references, delivery notes, or other customer-specific comments. Currently, there is no native option to capture such information directly at the line-item level.
3 votes -
Add FlowBuilder Trigger for when Customers edit their adress information
A few shops let their customers rent products and when these customers move to another place the shop owner wants to be informed
5 votes -
Export orders with redeemed voucher codes
I would like to be able to use the export tool to export all voucher codes redeemed for an order as part of the order export.
7 votes -
Custom forms: Easy reply to the customer
There is already this feedback / feature request: https://feedback.shopware.com/forums/942607-shopware-6-product-feedback-ideas/suggestions/50220672-add-cc-bcc-and-reply-to-features-to-the-mail-func.
In addition it should be possible to define an email adress, that custom forms (or default forms) can reply to.
Of course one can add an email field in the form fields. But this cannot be used to open the form mail and click on reply to "customer email"
2 votes
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