160 results found
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Possibility to edit email content before sending to customer (status change, documents)
It should be possible to edit the email content before sending emails to customers.
When working with a single order, it would be very useful to add additional text to the mail content. e.g. individual information about products that are not available anymore or additional cargo shipping information, ...
Emails are sent for documents and for status changes. Currently the mail content can not be edited. When sending documents only the mail subject may be updated and the mail content is shown as read only.
When sending status update emails there is no preview of the mail at all.
In…
1 vote -
Allow sorting of downloaded invoice documents by invoice number
Currently, when downloading multiple invoice documents via Mass Edit > Download: Documents, the files are provided in the order they were created, not by invoice number.
For example, the current download order might look like this:
10005
10002
10003
10004
This causes difficulties for accounting teams, since invoices must be manually sorted afterwards.
Proposal
Please add an option to sort downloaded documents according to the invoice number (or provide more flexible sorting options, such as by invoice date, invoice number, or creation date).This would significantly improve efficiency, reduce manual work, and help avoid mistakes during accounting processes.
1 vote -
It is currently not possible to search for a specific discount code in the order overview.
For example, when filtering for the discount code "LENABLACK", all orders containing codes such as "ANNALENABLACK" are also shown.
Since the overview does not include a column displaying the discount code, each order must be opened individually to see which code was actually used.It would be helpful to have a dedicated column for the discount code in the order overview or to enable filtering based on exact matches.
1 vote -
Customer Group Not Stored with Order Could Lead to Inconsistent Behavior
Actual behaviour:
It seems that Shopware does not store the customer group with the order, instead retrieving it from the customer record when the order is updated. This behavior might lead to potential inconsistencies in how orders are processed, especially if the customer group changes over time.
Additional Notes:
Other shop systems store the customer group along with the order to maintain consistency.
Shopware triggers specific rules or actions based on the customer group, so this behavior may cause issues with rule application or order management.
While this may be intentional, it could lead to unintended changes in customer-specific behavior,…1 vote -
Customer groups should get a discount mode
Customer groups should get a discount mode, so that you can define that customergroup XY gets a discount of e.g. 10 percent on all standard prices.
This way you would not have to maintain a price for each article and there for each customer group individually using the extended prices.
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Kundengruppen sollten einen Rabatt-Modus bekommen, so dass man festlegen kann das Kundengruppe XY auf alle Standardpreise z.B. 10 Prozent Rabatt bekommt.
So müsste man nicht über die erweiterten preise für jeden Artikel und dort pro Kundengruppe einzeln einen Preis pflegen.
1 vote -
Order Bulk Edit: Editing the status of multiple orders can be confusing
Editing the status of multiple orders using bulk edit, can be confusing under certain circumstances. This is caused by the way the state machine works. For example set order status “Done” is only possible when the order is currently “in Progress”.
If you want to change the state of multiple orders that have different states, that could lead to the scenario, that you wouldn’t be able to set any target status at all in bulk edit, as there is not status left, which would fit for all the orders you are trying to edit or certain states might be missing…1 vote -
Filter for "Invoice Date"
In the order overview, we have many options for filtering, including many columns that we can display. Unfortunately, we are missing an option to filter by “invoice date”.
1 vote -
Add the option to create a subscription out of the quick order
As a merchant/customer it would increase the ease of use if I would have the option to create a subscription out of a submitted quick order.
1 vote -
Ability to disable/hide Customer account menu items
As not everything is offered to customers, it should be easily possible to hide some menu items in the customer account.
For example, most shops won't sell subscription, so it would make no sense to have this menu item. Or if you don't offer different payment methods etc.It would be the greatest if you could hide menu items via the Rule builder, to make it more dynamic based on certain conditions. Example if you de sell subscription, to show the menu item if a customer has a subscritption. And so on.
1 vote -
Flow Builder: Add Retourstatus to set status within a flow
Currently when you wanna set a status within a flow you can only select between Order, Payment and Shipping Status.
It would be nice to also change the retour status here
1 vote -
admin > customer: sales revenue
New: filter and column: sales revenue
Why: filter to check customers who should be contacted automatically to reactivate or delete customers.
1 vote -
delivery- & billing address digit limitation to ensure delivery
Customers have issues with delivery options like DHL to transfer an address when a digit limitation of 20 is exceeded, so the delivery note has a cut-out address and gets shipped back due to unsuccessful delivery
a clear info message would let the customer know, that only certain digits will be processed, and the delivery can be successful
so the request is about:
- configure a limit of how many digits possible in address
- infobox for customers so that they can shorten address description etc1 vote -
Customer feedback: Improvement of e-mail dispatch in Shopware 6
Dear Shopware team,
We support the customer uba-arbeitsschutz.de (KdNr. 324128). After the customer migrated to Shopware 6 Evolve and is already online, we regularly exchange suggestions regarding the functionality of Shopware 6.
We have a few suggestions for improvement regarding the handling of sending and receiving emails.
1st example:
When a customer pays for their order in the shop via PayPal, they receive an email stating that the payment currently has the status 'unconfirmed'. As the customer is already checked during the payment process with PayPal to see whether the payment was successful, sending this information by email from Shopware…1 vote -
Subscriptions: Extended self-service
A more comprehensive self-management feature for subscriptions is being introduced. This will allow shoppers to almost autonomously manage their subscriptions, from changing delivery frequencies to adjusting order quantities. Shoppers will be able to configure all relevant aspects of their subscriptions independently. This enhancement aims to increase efficiency for retailers and simultaneously improve the user experience by providing greater flexibility and control.
1 vote -
Deactivatable window (payment request) when creating an invoice
When creating an order in Admin, the following window appears every time
"Payment request
Would you like to ask the customer to pay the order by "Invoice"?"Many customers do not use this window as the workflow is different. As the window cannot be deactivated, this is a source of errors.
1 vote -
Display in the customer overview in which sales channel the customer has registered
Even if you have set that a customer can log in to all sales channels with the login data, it is important to see in which sales channel they have registered.
For example, if you only enable purchase on account for registered customers after activation, you cannot find out which sales channel the customer has registered for and therefore cannot send them a suitable email.
"Dear customer, we have activated you in our sales channel *** (?) for ordering on account."
1 vote -
Manual orders via admin: Selection of deactivated payment and shipping methods
It should be possible to select deactivated payment methods and shipping methods for manual orders in the admin.
There are often special payment and shipping methods for manual orders, but these should not be available to customers in the frontend. These are therefore always deactivated, but should still be selectable via the admin.1 vote -
status DELIVERED and delivered_partially
As a merchant I want to have the an option to set status DELIVERED and delivered partially when customer receive his order.
I set status shipped when I send order and when customer received order I can set status delivered.shopware have status shipped but do not have status DELIVERED.
also, if in shopware exist status shippedpartially should be a functional to set what items from order are shipped what not,
otherwise how to know what item was shipped. I should do inventory in other app if I use shippedpartially.src/Core/Checkout/Order/Aggregate/OrderDelivery/OrderDeliveryStates.php
public const STATEMACHINE = 'orderdelivery.state';…1 vote -
New filter on backend > orders > overview
Has comment (yes/no) would be very helpful
1 vote -
Orders as speech bubbles
Customer comments are displayed in orders behind the order number as speech bubbles. I find this implementation excellent. I have taken this a step further and wonder if it would be possible to also add a speech bubble with the ordered items behind the order number. I would find this very practical, as the path to the ordered items is quite long. Especially when customers call and I need a quick overview of the ordered items.
1 vote
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