160 results found
-
Configuration to deactivate status emails
In the Self-hosted and Cloud versions, is it not possible to turn off the send customer order status update email popup or deactivate the pre-activated 'Send email to customer' toggle per default.
-> This leads to annoying multiple clicks and to, by mistake sent emails which irritate customers
1 vote -
Link customer e-mail address in order with mail client
It would be helpful if one could click the customers e-mail address in the order overview to open an e-mail window in Outlook rather than copy&paste the e-mail address.
1 vote -
Cloud: Add a „native“ shipping provider
Initially, Sendcloud by Shopware did the job. We were able to track the shipping status in the order view. Since Sendcloud isn’t available anymore for cloud customers, there is no shipping provider that interacts with shipping status, and we have to update the status of every single order ourselves. Look for a new partner that integrates with the shopware order status.
1 vote -
Function of automatically added promotions is in an impractical place
In 6.4 there was a switch in the admin orders to turn the discounts on and off, and thus recalculate them when a change is made (items are added or removed).
In 6.5 it is no longer available at this point.
Instead, there is such a switch under the Details tab.If I deactivate the discount, a message appears that changes should be saved, but after saving and switching to the General tab, the discount is still present.
A discount can then only be deleted manually, because unfortunately it does not automatically adjust to a change.
Afterwards, you have to…1 vote -
Claims processing
If a shipping service provider creates damage to the package or the package is lost, only the net amount without VAT must be shown on the claim invoice. This is currently not possible.
1 vote -
Salutation on invoice delivery documents
Customers wish to have salutations and/or titles on documents. Currently, there is no possibility to do that.
1 vote -
link tracking code in customer account (frontend)
As you could possibly enter a full tracking-link to the tracking-code field within the order details, it would be nice to make it clickable for the customer within his account. Currently, it is only shown as plain text.
1 vote -
Personalized filters
As a customer, I would like to be able to activate in the customer account, which filters should be displayed to me in categories. For example, in fashion shops, it could be interesting to display only certain brands, sizes, and colors. Show me only clothes from the brands "adidas" and "Nike" in the sizes "M" and "L", in the colors "black" and "white".
Filters should also be able to work the other way around: DON'T show me clothes from the brands "adidas" and "Nike" in the sizes "M" and "L", in the colors "black" and "white".1 vote -
Prevent further invoices
As a shop owner, I could have a problem with the fact that more than one invoice can be generated for an order. One should be able to generate only, after additional confirmation, another invoice or be able as an admin, even after additional confirmation, to delete an existing invoice. Everything should serve to keep his accounting, "clean".
1 vote -
Folder structure for documents
An enterprise customer is looking for a way to implement a "Aktenschrank" of sorts. He wants all sorts of documents sorted in one place. He wants to be able to see and manage the complete correspondence with the merchants. Orders, invoices, cancellations, and individual documents such as a "data sheet" or a "laboratory report" could be stored here.
1 voteHi there!
Thank you for sharing this idea with us and for your patience while it’s been on the portal. After reviewing it again, we’ve decided not to move forward—our priorities have shifted since it was first posted. Please keep the feedback coming; your insights continue to shape what we build next!
-
Create new Order/Delivery from Return
When returning items the customer can select "replacement" for an item. In case of clothes the case could be "T-Shirt size doesn't fit please replace it with a smaller size".
If the customer hasn't placed another order so far the merchant can directly create a new order (or delivery) with the replacement in shopware for the customer. The replacement can be charged against the open order and the return.1 vote -
Manual assignment of multiple customer groups per customer
There should be the option to assign multiple customer groups per customer.
1 vote -
Wishlist sharing option
Shoppers can share their wishlists
1 vote -
Creation of multiple wishlists
Shoppers can create multiple wishlists
1 vote -
Payment History
Show all payment related transactions and how they where allocated (which order for example). For the future this could be extend with the possibility to add credit to the customer account (for example in case of returns) which is available for the purchases as payment method.
1 vote -
Improve order handling
We want to understand which parts of the order handling could be improved.
Please let us know in the comments what you are missing.
1 vote -
DATEV integration
Support a native DATEV integration
1 voteHi there!
Thank you for sharing this idea with us and for your patience while it’s been on the portal. After reviewing it again, we’ve decided not to move forward—There is not enough interest and already a plugin available in the extension store.
Please keep the feedback coming; your insights continue to shape what we build next!
-
Ticketsystem / Support Desk
As shop owner i want to handle my customer communication in a support system to keep track about my incoming inquiries
1 vote -
Improve customer module in admin
UX improvements of customer module in admin.
1 vote -
Customer ID integration
All Spanish and South American originated people use their official ID they receive once a life for user identification and address validation by purchasing online.
As we are planning to start business in Spain by end of this year directly, we need to have integrated this possibility as an additional custom field by Term 2 the latest.
The impact is very high.1 voteHi there!
Thank you for sharing this idea with us and for your patience while it’s been on the portal. After reviewing it again, we’ve decided not to move forward—our priorities have shifted since it was first posted. Please keep the feedback coming; your insights continue to shape what we build next!
- Don't see your idea?