176 results found
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ask for product review via mail & link to make product review in order history
ask for product review via mail:
The customer get a mail with all purchased product (like the order confirmation) after changing delivery status to shipped.Additional
link to make product review in order history:
In each order after clicking to show details: each order position add a link to mke a product review. After clicking to that the product PDS appears an scrolling down the the product review section to make a product review.1 vote -
Admin order creation: Allow guests
Currently, it is not possible to create an order via our Admin unless the customer is registered. This presents an annoyance because it is still somewhat customary in some industries to place orders by calling a customer support hotline or something along those lines.
As it is now, when calling a merchant running a Shopware 6 shop, we first have to enter the customer menu, register a new customer (and ask our customer all their data) and THEN do the same thing after switching menus to orders again.
It would be a neat QoL feature to be able to do…
2 votes -
Enable "add Product" function directly from the Cart or Checkout
In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.
2 votes -
Separate customer e-mail address for sending invoices (billing address)
Deutsch:
Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.Englisch:
Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…6 votes -
Add additional items in returns management
Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.
3 votes -
Advanced search for additional information in the order overview
In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.Requirement/Use Case:
Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.
Typically, this involves fields such as:
Amazon order number
eBay order number
eBay username
Current status:
The standard search in the order…
2 votes -
Add separate configuration options to distinguish between “allow payment method change after checkout” and “allow retry of an aborted paymen
To better support payment workflows, especially with PayPal, it would be highly beneficial to separate two currently combined behaviors:
At the moment, the option “Allow payment method change after checkout” also controls whether customers can retry a previously aborted payment (e.g., PayPal popup was closed by mistake).
However, enabling this option on PayPal unintentionally allows customers to change from any other payment method (e.g., Prepayment/Bank Transfer) to PayPal after the order is placed. This causes serious issues in ERP/WMS integrations where such changes are not allowed.Proposed improvement:
Introduce two independent configuration options per payment method:“Allow switching to this…
1 vote -
Returns-Management: Dealing with multiple returns / partial cancellation per order
I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.
3 votes -
Display order details clearly on one page instead of using tabs (similar to Shopware 6.4)
The details of an order should be clearly displayed on one page. Unfortunately, the details are currently spread across several tabs.
Clicking around, loading the various tabs and changing details takes longer than if everything could be done on one page.
Shopware 6.4 is clearer than Shopware 6.7.
Please change this.
1 vote -
Show admin user who created an order
Currently there is only a static badge that shows if an order was created by an administrator.
It would be nice if the actual user could be displayed, for example as a tooltip in the order list and directly in the badge in the order details.
5 votes -
Store default currency in the customer account like the default language
It would be great if you could also store the default currency in the customer account. At the moment you can only select the default language.
2 votes -
Add proper postal code validation
The current postal code validation is not only disabled by default, but also has very rudimentary Regex rules as default, for example \d{4} for Germany.
To prevent malicious sign-ups, the validation should be improved by shipping better default Regex strings for the post code validation, to ensure that spam sign-ups are at least a bit more restricted.
2 votes -
Possibility to delete documents
It should be possible to delete documents, especially invoices.
Several reasons why it should be possible are listed here: https://forum.shopware.com/t/loeschen-von-dokumenten-nicht-mehr-moeglich/97011
Without this function you cannot really test the invoice generation on a production system and you cannot change false invoices that customers have never received.
Due to a bug multiple invoices can be created for the same order with the only difference of the invoice number. Currently you cannot delete the redundant invoice.
55 votes -
Edit orders from overview
It would be nice if you could already edit orders from the order overview and, for example, adjust the status or add a consignment number.
4 votes -
New flow trigger: Customer password changed
It would be good if there were an email to the customer to inform them about the change to their password.
This increases security somewhat and provides us as retailers with a little more information in support situations.
For this purpose, a new trigger would be required that is activated when the customer changes their password (e.g., via password recovery).1 vote -
Orders: Subsequent change of shipping method and payment method in Admin
It must also be possible to change the shipping method and payment method later in the admin.
A scenario that occurs again and again and must be possible.
Example:
A customer orders online (prepayment and DHL shipping). However, the customer now comes to us directly. Now we need to be able to change the customer's payment method and shipping method in the store backend as an admin.Or I have to change the shipping method for a company order from DHL to freight forwarding.
37 votes -
Possibility to edit email content before sending to customer (status change, documents)
It should be possible to edit the email content before sending emails to customers.
When working with a single order, it would be very useful to add additional text to the mail content. e.g. individual information about products that are not available anymore or additional cargo shipping information, ...
Emails are sent for documents and for status changes. Currently the mail content can not be edited. When sending documents only the mail subject may be updated and the mail content is shown as read only.
When sending status update emails there is no preview of the mail at all.
In…
1 vote -
Allow sorting of downloaded invoice documents by invoice number
Currently, when downloading multiple invoice documents via Mass Edit > Download: Documents, the files are provided in the order they were created, not by invoice number.
For example, the current download order might look like this:
10005
10002
10003
10004
This causes difficulties for accounting teams, since invoices must be manually sorted afterwards.
Proposal
Please add an option to sort downloaded documents according to the invoice number (or provide more flexible sorting options, such as by invoice date, invoice number, or creation date).This would significantly improve efficiency, reduce manual work, and help avoid mistakes during accounting processes.
1 vote -
Order overview → Adjust total amount to for cancellation invoice
When a cancellation invoice is issued, the totals of an order are not adjusted. For clarity, under Order -> General, we would like the items to be posted as negative, and the totals for a cancellation invoice to be 0. We would also like to be able to credit individual items rather than just add them.
2 votes -
payment method in order confirmation
EN:
Please add the payment method to the order confirmation.
This could looks like:
{% if order.transactions.last.paymentMethod.translated.name is not null %}
Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
{% endif %}DE:
Bitte die Zahlarz standardmäßig in der Bestellbestätigung hinzufügen.
Dies kann so aussehen:
{% if order.transactions.last.paymentMethod.translated.name is not null %}
Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
{% endif %}3 votes
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