173 results found
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Advanced search for additional information in the order overview
In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.Requirement/Use Case:
Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.
Typically, this involves fields such as:
Amazon order number
eBay order number
eBay username
Current status:
The standard search in the order…
2 votes -
Zahlungsart ändern
Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.
Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.
Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.
ENG: The payment method should be changeable after a purchase.
It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…2 votes -
Separate customer e-mail address for sending invoices (billing address)
Deutsch:
Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.Englisch:
Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…5 votes -
Add separate configuration options to distinguish between “allow payment method change after checkout” and “allow retry of an aborted paymen
To better support payment workflows, especially with PayPal, it would be highly beneficial to separate two currently combined behaviors:
At the moment, the option “Allow payment method change after checkout” also controls whether customers can retry a previously aborted payment (e.g., PayPal popup was closed by mistake).
However, enabling this option on PayPal unintentionally allows customers to change from any other payment method (e.g., Prepayment/Bank Transfer) to PayPal after the order is placed. This causes serious issues in ERP/WMS integrations where such changes are not allowed.Proposed improvement:
Introduce two independent configuration options per payment method:“Allow switching to this…
1 vote -
Returns-Management: Dealing with multiple returns / partial cancellation per order
I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.
3 votes -
Display order details clearly on one page instead of using tabs (similar to Shopware 6.4)
The details of an order should be clearly displayed on one page. Unfortunately, the details are currently spread across several tabs.
Clicking around, loading the various tabs and changing details takes longer than if everything could be done on one page.
Shopware 6.4 is clearer than Shopware 6.7.
Please change this.
1 vote -
Show admin user who created an order
Currently there is only a static badge that shows if an order was created by an administrator.
It would be nice if the actual user could be displayed, for example as a tooltip in the order list and directly in the badge in the order details.
5 votes -
Store default currency in the customer account like the default language
It would be great if you could also store the default currency in the customer account. At the moment you can only select the default language.
2 votes -
Add proper postal code validation
The current postal code validation is not only disabled by default, but also has very rudimentary Regex rules as default, for example \d{4} for Germany.
To prevent malicious sign-ups, the validation should be improved by shipping better default Regex strings for the post code validation, to ensure that spam sign-ups are at least a bit more restricted.
2 votes -
Edit orders from overview
It would be nice if you could already edit orders from the order overview and, for example, adjust the status or add a consignment number.
4 votes -
Possibility to delete documents
It should be possible to delete documents, especially invoices.
Several reasons why it should be possible are listed here: https://forum.shopware.com/t/loeschen-von-dokumenten-nicht-mehr-moeglich/97011
Without this function you cannot really test the invoice generation on a production system and you cannot change false invoices that customers have never received.
Due to a bug multiple invoices can be created for the same order with the only difference of the invoice number. Currently you cannot delete the redundant invoice.
52 votes -
New flow trigger: Customer password changed
It would be good if there were an email to the customer to inform them about the change to their password.
This increases security somewhat and provides us as retailers with a little more information in support situations.
For this purpose, a new trigger would be required that is activated when the customer changes their password (e.g., via password recovery).1 vote -
Possibility to edit email content before sending to customer (status change, documents)
It should be possible to edit the email content before sending emails to customers.
When working with a single order, it would be very useful to add additional text to the mail content. e.g. individual information about products that are not available anymore or additional cargo shipping information, ...
Emails are sent for documents and for status changes. Currently the mail content can not be edited. When sending documents only the mail subject may be updated and the mail content is shown as read only.
When sending status update emails there is no preview of the mail at all.
In…
1 vote -
Allow sorting of downloaded invoice documents by invoice number
Currently, when downloading multiple invoice documents via Mass Edit > Download: Documents, the files are provided in the order they were created, not by invoice number.
For example, the current download order might look like this:
10005
10002
10003
10004
This causes difficulties for accounting teams, since invoices must be manually sorted afterwards.
Proposal
Please add an option to sort downloaded documents according to the invoice number (or provide more flexible sorting options, such as by invoice date, invoice number, or creation date).This would significantly improve efficiency, reduce manual work, and help avoid mistakes during accounting processes.
1 vote -
Orders: Subsequent change of shipping method and payment method in Admin
It must also be possible to change the shipping method and payment method later in the admin.
A scenario that occurs again and again and must be possible.
Example:
A customer orders online (prepayment and DHL shipping). However, the customer now comes to us directly. Now we need to be able to change the customer's payment method and shipping method in the store backend as an admin.Or I have to change the shipping method for a company order from DHL to freight forwarding.
35 votes -
Order overview → Adjust total amount to for cancellation invoice
When a cancellation invoice is issued, the totals of an order are not adjusted. For clarity, under Order -> General, we would like the items to be posted as negative, and the totals for a cancellation invoice to be 0. We would also like to be able to credit individual items rather than just add them.
2 votes -
Counter duplicates by checking the e-mail address for the e-mail domain for business domains
One function would be great: Assuming you have customers with a large number of addresses (e.g. municipalities or large corporations).
Example Mustermann AG group with the mail domain: @mustermann-ag.de
Here it would be great if a check could be made during registration: if further registrations with the mail domain @mustermann-ag.de come into Shopware, a message could appear: “There is already at least one customer account with the e-mail domain @mustermann-ag.de. Are you sure that another customer account is required for this company? If necessary, contact the user who has already created the customer account to place an order.”
It is…
2 votes -
Search for amazon or ebay orders
DE
Search in orders: it should also be possible to search by ebay name and Amazon order number. When I search for names in orders, the latest order should always come up (as in SW 5).
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EN
Suche in Bestellungen: es soll auch nach ebay Namen und Amazon Bestell-Nr. möglich sein zu suchen. Wenn ich nach Namen in Bestellungen suchen sollte immer die neueste Bestellung ob kommen (wie in SW 5 auch).2 votes -
Benutzerdefinierter Dokumenttyp / Custom document type
DE
Anlegen von benutzerdefiniertem Dokumenttyp. Nicht jeder Shopbetreiber nutzt eine externe WaWi bzw Shopware 6 sollte die Standardfunktionen bieten, um auch ohne externe Software auszukommen. Wichtig wäre es, über das Backend mindestens noch 1 oder 2 eigene Dokumententypen wie zB Auftragsbestätigung oder Angebot unter "Dokumente" anlegen zu können. Derzeit kann nur ein vorhandenes durch ein eigenes ersetzt werden, was aber nicht das Problem löst.EN
Creating a custom document type. Not every shop operator uses an external ERP system or Shopware 6 should offer the standard functions to get by without external software. It would be important to be able…10 votes -
Subscription: Possibility to change the addresses
It is currently not possible to change the delivery and billing address of a subscription either in the admin or in the storefront as a customer.
Although it is possible as an administrator to manually change the addresses of each individual triggered order, this is an unreasonable amount of extra work. There must be an option to change these addresses for the duration of the subscription.
So if customers move during a subscription, they have to take out a new subscription
2 votes
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