160 results found
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Orders: Subsequent change of shipping method and payment method in Admin
It must also be possible to change the shipping method and payment method later in the admin.
A scenario that occurs again and again and must be possible.
Example:
A customer orders online (prepayment and DHL shipping). However, the customer now comes to us directly. Now we need to be able to change the customer's payment method and shipping method in the store backend as an admin.Or I have to change the shipping method for a company order from DHL to freight forwarding.
33 votes -
Counter duplicates by checking the e-mail address for the e-mail domain for business domains
One function would be great: Assuming you have customers with a large number of addresses (e.g. municipalities or large corporations).
Example Mustermann AG group with the mail domain: @mustermann-ag.de
Here it would be great if a check could be made during registration: if further registrations with the mail domain @mustermann-ag.de come into Shopware, a message could appear: “There is already at least one customer account with the e-mail domain @mustermann-ag.de. Are you sure that another customer account is required for this company? If necessary, contact the user who has already created the customer account to place an order.”
It is…
2 votes -
Search for amazon or ebay orders
DE
Search in orders: it should also be possible to search by ebay name and Amazon order number. When I search for names in orders, the latest order should always come up (as in SW 5).
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EN
Suche in Bestellungen: es soll auch nach ebay Namen und Amazon Bestell-Nr. möglich sein zu suchen. Wenn ich nach Namen in Bestellungen suchen sollte immer die neueste Bestellung ob kommen (wie in SW 5 auch).2 votes -
Subscription: Possibility to change the addresses
It is currently not possible to change the delivery and billing address of a subscription either in the admin or in the storefront as a customer.
Although it is possible as an administrator to manually change the addresses of each individual triggered order, this is an unreasonable amount of extra work. There must be an option to change these addresses for the duration of the subscription.
So if customers move during a subscription, they have to take out a new subscription
2 votes -
payment method in order confirmation
EN:
Please add the payment method to the order confirmation.
This could looks like:
{% if order.transactions.last.paymentMethod.translated.name is not null %}
Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
{% endif %}DE:
Bitte die Zahlarz standardmäßig in der Bestellbestätigung hinzufügen.
Dies kann so aussehen:
{% if order.transactions.last.paymentMethod.translated.name is not null %}
Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
{% endif %}2 votes -
Benutzerdefinierter Dokumenttyp / Custom document type
DE
Anlegen von benutzerdefiniertem Dokumenttyp. Nicht jeder Shopbetreiber nutzt eine externe WaWi bzw Shopware 6 sollte die Standardfunktionen bieten, um auch ohne externe Software auszukommen. Wichtig wäre es, über das Backend mindestens noch 1 oder 2 eigene Dokumententypen wie zB Auftragsbestätigung oder Angebot unter "Dokumente" anlegen zu können. Derzeit kann nur ein vorhandenes durch ein eigenes ersetzt werden, was aber nicht das Problem löst.EN
Creating a custom document type. Not every shop operator uses an external ERP system or Shopware 6 should offer the standard functions to get by without external software. It would be important to be able…9 votes -
Improve Admin search customer module
When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.
The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.
If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.
However, when saving, it is often found that the email address entered already exists, which leads to an abort.
Suggestions for improvement:
Optimization of customer search:
Improve search algorithms to find customers faster and…
3 votes -
It is currently not possible to search for a specific discount code in the order overview.
For example, when filtering for the discount code "LENABLACK", all orders containing codes such as "ANNALENABLACK" are also shown.
Since the overview does not include a column displaying the discount code, each order must be opened individually to see which code was actually used.It would be helpful to have a dedicated column for the discount code in the order overview or to enable filtering based on exact matches.
1 vote -
Automatically include vouchers in returns management
Currently, if the vouchers are not taken into account when an order is placed, if an item is returned via Return Management.
Although the amount of the return can be adjusted and the value including the voucher is suggested, it is not applied automatically.
An option for automation would be useful here.3 votes -
Better filter options within e.g. customer and order overview
If you work with the customer and order overview on a daily basis, this quickly leads to frustration.
For example, the number per page cannot be set and is far too low. This should be 100 or 200. Otherwise the unnecessary effort is too high and the work quickly becomes frustrating.
Also, the filter or listing is often reset when changing pages. This also takes an incredible amount of time.
We would like to see better handling here.
2 votes -
Customer Group Not Stored with Order Could Lead to Inconsistent Behavior
Actual behaviour:
It seems that Shopware does not store the customer group with the order, instead retrieving it from the customer record when the order is updated. This behavior might lead to potential inconsistencies in how orders are processed, especially if the customer group changes over time.
Additional Notes:
Other shop systems store the customer group along with the order to maintain consistency.
Shopware triggers specific rules or actions based on the customer group, so this behavior may cause issues with rule application or order management.
While this may be intentional, it could lead to unintended changes in customer-specific behavior,…1 vote -
Ability to duplicate shipping methods
For shipping methods with complex price matrix structures it would be helpful to have the ability to duplicate the shipping methods.
Für Versandmethoden mit komplexen Preismatrix-Strukturen wäre es hilfreich, die Möglichkeit zu haben, die Versandmethoden zu duplizieren.
3 votes -
Improvements of the Order creation in the administration.
One of our customers with a relatively large number of customers and orders has some problems with creating orders in the administration. Here are a few suggestions:
The search for customers takes a very long time with several customers (More than 500k customers in the system). After selecting a customer, the grid seems to reload which may be superfluous?
You could take some pain here if the way to create an order via the customer module would select the customer directly, but here you have to search for the customer again, which makes no sense.If a product is to…
2 votes -
Enhancing the Product Review System
We would like to address an important issue in the current version of Shopware 6 that could significantly impact the credibility of online shops: the lack of verification for product reviews.
The Issue:
Currently, anyone can leave a product review in Shopware 6 without having purchased the item. This makes shops vulnerable to fake reviews, which can be either overly positive or negative. Such reviews can heavily influence customer trust and the perception of the shop.Suggested Improvements:
We propose implementing a feature that ensures only customers who have actually purchased a product can leave a review. Here are a…3 votes -
UX-Improvement for Admin Orders
Most of the people first click on the search positions bar if they want to add a position, because the add position button is next to it and it looks like you can search a product there and add this product as position with the button next to it. It's on the quick-order modal (ux1.png) such as on the normal new order window (ux2.png).
I would suggest to use the searchbar for adding products and the search position bar should only appear if there already is a position inside the order (or maybe 3 or more positions are there).
At…
48 votes -
Language Pack: Translations for state_machine_state_translation
Currently, there is an error that the statuses of e.g. the payment status, delivery status and order status are not translated.
How to reproduce:
create a new 6.6.7.0 Shop with German as default language
install the Language Pack
add f.e. French as language and assign a domain to the language
create an order as a customer in the Storefront+
go to “Orders” in the customer account
Actual result:
German Translations are displayed within the French AccountExpected Result:
Status gets translated4 votes -
Improve "Add product" UI function in orders
Shopware allows to add new products within existing orders. How ever, the way the button is currently designed is quite counter intuitiv and causes confusion.
The button consists of two parts: "Add product" and an area with an arrow, indicating further options. Users tend to interprate it as in they need to click on the arrow area in order to access all options to add a new product. How ever, there are only the option "Add custom item" or "Add credit".
This could be prevented by simply also showing the "Add product" option here as well.
2 votes -
Increase "Entry per page" in order overview
Should be instead of: 10, 25, 50, 75, 100
New: 50, 100, 200
Default should be 100.
Why: to see more orders at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 orders at once.
25 votes -
Allow orders to be moved between customers (i.e. reassign guest order to customer account)
It would be useful to move orders from one customer account to another. Currently guest orders remain assigned to the guest account, even when a customer registers afterwards. Thus they cannot see the order status. Also for other scenarios (like duplicate accounts), moving orders would be useful.
Es wäre hilfreich, Bestellungen von einem Kundenkonto auf ein anderes verschieben zu können. Derzeit bleiben Gastbestellungen dem Gastkonto zugewiesen, auch wenn sich ein Kunde später registriert. Somit kann er den Status der Bestellung nicht sehen. Auch für andere Szenarien (z. B. doppelte Konten) wäre das Verschieben von Bestellungen nützlich.
4 votes -
Order details - Show customer group, company name etc.
Add information just like "customer group", "company name" and "vat id" to the order details. To get those kind of information you currently need to open the customer record itself.
4 votes
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