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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1444 results found

  1. Our suggestion In order to comply with both the PAngV and a clean UX, a small piece of logic would be useful:

    If regulationPrice == price.unitPrice → no output. (This happens very often in practice.)

    This would both comply with the legal situation and meet actual customer expectations.


    1. Legal situation (PAngV § 11) According to § 11 of the Price Indication Regulation (PAngV), the ‘lowest total price of the last 30 days’ only becomes mandatory if the retailer advertises a price reduction. Source (legal text): https://www.gesetze-im-internet.de/pangv_2022/BJNR492110021.html#BJNR492110021BJNG000201377

    It clearly states: ‘If goods are offered to consumers with reference to a price…

    2 votes

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  2. Sometimes it's thought that additional taxes are needed. If they were used, it is not possible to remove them completely.
    As a second stumbling block it is not possible to deactivate tax rates or change the order. Some customers have huge problems with this beheaviour because the "wrong" tax rate is always the first to select.

    It would be a great improvement, dor decativate taxes and / or change the order.

    2 votes

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  3. It would be nice to have an option for reviews to be shown automatically. Currently you have to enable this individually for each review.

    10 votes

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    2 comments  ·  Automation  ·  Admin →
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  4. Currently, when documents are manually transferred via the order via send document, the email template language is determined by the admin user’s backend language, not by the language in which the customer placed the order.

    This leads to additional steps every time a document needs to be sent manually:
    The admin must first check the order language, switch the backend language accordingly, and only then send the document so that the email is generated in the correct language.

    The expected behavior is that the document’s language (or order language) should define which email template is used for sending, ensuring consistent…

    2 votes

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  5. We need to send order confirmation emails to additional recipients whose email addresses are stored in custom fields of the order’s shipping address. Currently, the Flow Builder does not allow dynamic email addresses in the “Send Email” → “Custom recipient” field.

    2 votes

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  6. Es soll optional möglich sein, Bestellungen erst dann zu erstellen, wenn die Zahlung erfolgreich war. Wenn der Bezahlvorgang abbricht, soll auch der Bestellvorgang abbrechen.


    It should be optionally possible to create orders only after the payment has been successful. If the payment process is aborted, the order process should also be aborted.

    12 votes

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    2 comments  ·  Checkout  ·  Admin →
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  7. Currrently only the invoice itself is abvailable for creating as a Zugferd format. The cancellation invoice should added as soon as possible, because this may lead to irriatations at accounting.

    11 votes

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  8. The desired function allows the use of placeholders such as

    {{ product.properties.<name> }} or

    {{ product.customFields.<fieldName> }}

    in various product fields. These should then be automatically replaced with the respective values.

    ✅ Potential benefits for retailers:
    - Reduced manual maintenance effort
    - Consistent and accurate product data
    - Particularly helpful with many variants or large catalogs
    - Works in the cloud without individual template adjustments

    2 votes

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  9. Currently you can only create approval rules that are active for all organization units. It would be great if we could also create approval rules specifically for an organization unit, in case I want different conditions to be applied for different org units.

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  10. Currently, when you create different budgets for different organization units, all users can see all budgets if they have the permission to view the budgets. How ever, a user assigned to a specific organization unit does not need to see the budget of a different unit. For that reason we should have a permission checkbox that allows users to only see the budgets assigned to their organization units.

    We do this already for example for the orders and quotes.

    2 votes

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    PLANNED  ·  0 comments  ·  B2B  ·  Admin →
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  11. Add the possibility to modify the time zone for the log files. This would make it easier to parse them, both by reading and via scripts or other means.

    2 votes

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  12. Damit der Zugriff auf den Cloud Shop Admin sicherer wird, sollte dort eine Zweifaktor Authentifizierung möglich sein. Diese wäre dann vermutlich auch für den Shopware-Account notwendig.

    2 votes

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  13. Currently, it is not possible to create an order via our Admin unless the customer is registered. This presents an annoyance because it is still somewhat customary in some industries to place orders by calling a customer support hotline or something along those lines.

    As it is now, when calling a merchant running a Shopware 6 shop, we first have to enter the customer menu, register a new customer (and ask our customer all their data) and THEN do the same thing after switching menus to orders again.

    It would be a neat QoL feature to be able to do…

    2 votes

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  14. I would like to be able to use the export tool to export all voucher codes redeemed for an order as part of the order export.

    6 votes

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  15. The current situation is, that inherited field stay empty when a product export is done. This makes it more difficult to exchange data with other software or just to use spreadsheets to gain special information.

    It's a topic that currently needs a workaround for many customers. Perhaps it could be possible to create several export profiles: one for exchange and editing data just for Shopware and one for external exchange.

    3 votes

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  16. There should be a way to import/export the cheapest price (last 30 days).

    There is a regulationPrice in the price field for this purpose, but it cannot currently be mapped.

    2 votes

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  17. Since Shopware 6.7 (?) the import / export profiles use technical names. The customer's labelling has been totally erased, although it's still available in the translation table.

    Of course the customer can now overwrite the new name default_product-copy-1762844593373 for duplicated profiles. But usually these profiles were marked like "Import prices manufacturer1", "Import prices manufacturer2" and so on.
    Means the customer has to check all their profiles correct the technical name, which seems to be the same for any administration language. Please add the labeling again.

    2 votes

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  18. In B2B transactions, customer service representatives regularly handle and process orders on behalf of customers, especially for telephone orders or orders requiring extensive consultation.

    Currently, they log in to the backend with administrator rights and then use the "Log in as customer" function in the frontend to place orders directly in the shop or to assist customers with their use.

    However, this approach currently only works for the primary user of a company account.

    In cases where a customer uses multiple employee accounts within a company structure, it is not possible to log in as another employee of that company…

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  19. Blogs are an excellent way for businesses to tell stories and generate more traffic around their products. Currently, running a blog requires external setups, which often need coding skills, manual workflows and are disconnected from the shop system. Therefore we will provide an integrated blog functionality as a first example of using custom entities. This will enable merchants to write content, design and publish blog posts without coding skills.

    66 votes

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  20. The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.

    Possible optimizations:

    • You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
    • The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.

    • You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.

    • What would be ideal for us: an optional comment, with only 10 characters for the comment…

    4 votes

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