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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
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Shopware 6 - Product Feedback & Ideas

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1560 results found

  1. EN

    When requesting quotes via B2B Components, shop customers have the option to send a message. Unfortunately, there is no indication in the quote list that a message has been sent. No additional fields are available either. Our client’s request is as follows: please mark quotes that include a message directly in the listing, for example using a speech bubble icon or similar.

    DE
    Wenn über B2B Components Angebote angefragt werden, hat der Shopkunde die Möglichkeit dabei eine Nachricht zu schicken. Leider ist in der Angebotsliste kein Hinweis darauf zu finden, dass es eine Nachricht gibt. Weitere Felder stehen ebenfalls…

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  2. Im Backend besteht derzeit im Warenkorb von Angeboten keine Möglichkeit, die Spalte „Produktnummer“ einzublenden, um die Artikelnummern der hinzugefügten Produkte direkt sehen zu können.

    Da diese Funktion bei Aufträgen bereits verfügbar ist, wäre es sinnvoll und hilfreich, die Anzeige der Produktnummer auch für Angebote zu ermöglichen.

    ___EN below_______

    Shopping cart column "Product number" also for offers: Currently, in the backend, there is no option to display the "Product number" column in the shopping cart for offers, so that the article numbers of the added products can be viewed directly. Since this function is already available for orders, it…

    2 votes

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  3. Shop owners occasionally report that the unusual process of registering as a B2B employee leads to them signing up normally through the frontend which creates a bit of a mess.

    It would be helpful if we provided the functionality to assign normal customers as employees to a B2B enabled company account as this would save effort for everyone involved.

    Taking this idea further and to avoid unnecessary manual action for shop owners, we could implement this feature for the B2B account itself so THEY can invite existing (already registered) accounts to their company and integrate them into the B2B structure.…

    6 votes

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    1 comment  ·  B2B  ·  Admin →
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  4. JSON LD ist seit über einem Jahrzehnt das Standardformat, um Produktdaten in Online Shops strukturiert vorzuhalten.

    Es ist deutlich einfacher zu warten, separiert die Daten klar von der Markup ... und ist von Shopware zu erwarten ;)

    JSON LD has been the standard format for storing product data in online shops in a structured manner for over a decade.

    It is much easier to maintain, clearly separates the data from the markup ... and is to be expected from Shopware ;)

    9 votes

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    0 comments  ·  SEO  ·  Admin →
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  5. The AI-generated checkout message sometimes takes 10 seconds to generate if there are many products in the shopping cart.

    Many customers close the page during this time. It would be better if the messages were generated in the background beforehand or if a faster AI model were used.

    4 votes

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    1 comment  ·  AI  ·  Admin →
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  6. Currently, category and product visibility settings can only be explicitly configured per category within organizational units.

    When a parent category is selected, the subcategories beneath it are not automatically included.

    This leads to the following problems with extensive category structures (several hundred subcategories):
    - very high manual maintenance effort
    - increased susceptibility to errors
    - poor maintainability when structural changes are made
    - limited scalability in a B2B context

    In addition, the main menu must be controlled indirectly via individual assignments to the contained categories, as a blanket menu activation is not possible.

    Target Image:
    - Selecting a parent category…

    4 votes

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    0 comments  ·  B2B  ·  Admin →
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  7. Automatic reminder for shopping basket cancellations. Optionally with an incentive such as a discount code. Remind users who abandon their shopping basket (including guests) and optionally bring them back to the shop.

    16 votes

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    0 comments  ·  Checkout  ·  Admin →
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  8. Recurring support tickets indicate that the shop's homepage configuration is not centralized enough.

    Firstly, the shop's homepage is determined by the category layout. Secondly, the homepage can also be set within the category itself (under the "General" tab -> "Homepage" option).

    These numerous different configuration options conflict with each other and lead to unnecessary support tickets. The configuration should therefore be simplified.

    5 votes

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  9. Current Situation / Problem:
    Custom Products allow merchants to offer additional services or configurations (e.g. sawing, drilling, processing) with fixed surcharges per selected option.
    These surcharges are currently static and independent of the ordered quantity of the main product.

    While tiered pricing can be configured on the product level, it cannot be applied to Custom Product options or their surcharges.

    Concrete Use Case
    A merchant sells steel beams (e.g. HEB / HEA) and offers optional processing services via Custom Products.

    Example: Option “Sawing”

    • Sub-options: Fixed cut, Center cut, Mitre cut
    • Current behavior: fixed surcharge, e.g. €15 per cut

    Desired behavior:…

    4 votes

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  10. It would be nice to have a toggle for custom fields to mark them readonly (at least in the UI).
    We often have the case that custom field values are imported from other systems (like a PIM) and should not be modified through the Shopware Admin UI. But it's nontheless nice to see their values there.
    So it would be a really nice option to be able to mark them as readonly.

    1 vote

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  11. There have been a few requests by B2B shop owners where the challenge is as follows:

    Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.

    From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.

    After that was all negotiated, I'd get a price list…

    3 votes

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    1 comment  ·  B2B  ·  Admin →
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  12. When a YouTube video is embedded into an shopping experience using a CMS element, subtitles are automatically added, even though this feature is not active in the original video.

    Therefore, it would be helpful to have configuration options for this within the CMS element.

    2 votes

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  13. Shopware does not support the use of placeholders for customer number, customer name, company name, and date in document file names. This makes efficient and precise management of generated files more challenging.

    To optimize the categorization and archiving of documents, it would be highly beneficial to allow placeholders for the mentioned customer data in both the prefix and suffix of the file name. This would significantly simplify the handling of documents and improve the overall user experience of the software.

    We kindly request that this functionality be integrated into a future version.

    5 votes

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  14. Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.

    For example:

    Our B2B root account is company@example.com.
    Our employee's mail address is employee@shopware.com.

    Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.

    So the request is to have an option to index employee mail addresses and associate them with…

    4 votes

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    2 comments  ·  B2B  ·  Admin →
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  15. When a customer views a product page on a mobile device, it is possible to swipe through the different product images.

    However, once the gallery (full screen) is opened, it is no longer possible to navigate through the images by swiping, and only the arrow keys can be used.

    This behavior is not transparent and therefore not comprehensible to the customer, making it feel like an error.

    4 votes

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  16. Currently, we're using comma as a separator for Shopware Analytics exports. Turns out that this is not a one-size-fits-all solution because commas are not that unusual and can appear in product names as well.

    OnPrem, this is a relatively simple customisation I imagine, but Shopware Analytics is also used in cloud shops, where this approach is not possible.

    Hence, it would be nice if no individual customization is required at all and we offer some sort of setting or something in the Admin itself so shop owners can comfortably set their own separator which best fits their setup.

    2 votes

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  17. Currently, the organization unit field on shopping lists is purely an informational indicator from which unit the list was originally created.

    The following improvements should be added to give this more utility:

    • The OU field should be definable during creation (i.e. by admins or the customer account) and changeable / re-assignable afterwards when needed.
    • Role permissions should be added that define which lists from which OU an employee can see - this allows better separation between units which should not see lists from other departments.
    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  18. If a customer changes the payment method after the order has been placed, existing discount or shopping cart rules may not be applied correctly if the change is made via the PayPal Smart Buttons.

    In this specific case, a customer initially selects Payment Method A when placing the order and receives a discount as a result. After completing the order, the customer can then switch to payment method B using the PayPal Smart Buttons. However, the previously granted discount remains in effect, even though it is intended to apply exclusively to payment method A.

    This results in a commercially significant…

    1 vote

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    0 comments  ·  Checkout  ·  Admin →
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  19. It would be a nice feature if discount codes could be redeemed via link in the same way that EasyCoupon does it for example. This would allow merchants to send mails already including a working link to get the customer shopping with their discount. For the customers, this would make the journey smoother because they don't need to back and forth to get some code and find the field to enter it and so on.

    Plus, the customer is probably much more likely to actually complete the checkout if they see their shiny discount applied at all times right from…

    7 votes

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  20. Es wäre sehr hilfreich, wenn im Backend bei der Artikelübersicht weitere Spalten zur Ansicht ein-/ausgeblendet werden könnten, so wie in SW5. Wenn man eine schnelle Übersicht haben will, welche Artikel z.B. eine bestimmte Eigenschaft haben.

    Filterbar sind Eigenschaften auch nicht. Dies wäre eine hilfreiche alternative Funktion.

    So ist eine Pflege mehrerer Artikel sehr umständlich. Da war SW5 deutlich besser.

    Diese Funktionalität wäre für mich eigentlich eine Standardfunktion. Wann wird hier nachgebessert?

    It would be very helpful if additional columns could be toggled on or off in the backend product overview, just like in SW5—for instance, to get a quick…

    1 vote

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