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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1410 results found

  1. There should be an option to force customers - that have been set up through the administration - to change their password after the initial login.

    2 votes

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  2. Problem:
    Currently, coupon templates (e.g., SHOP-{random}) can only be used once. If the same template is used in a subsequent campaign, Shopware prevents its creation with a message indicating that the template already exists.

    Furthermore, it is not possible to exclude specific characters from the random code, which can lead to potential confusion (e.g., I vs. l or 0 vs. O).

    Solution/Request:
    A pattern may be used multiple times as long as no duplicates are created in the generated codes.

    During generation, the system only checks whether a code already exists, not whether the pattern has already been used.

    Optional…

    2 votes

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  3. It should be possible to generate alt texts for existing media using the image keyword assistant.

    Currently this only works for newly uploaded images.

    8 votes

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    0 comments  ·  AI  ·  Admin →
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  4. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  5. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  6. The delivery time of a product overwrites the delivery time of the shipping method. However, this is not helpful if the delivery time of the shipping method exceeds the delivery time of the product, as a delivery time that is not possible is then displayed.

    It would be helpful if the higher delivery time is used in each case.

    14 votes

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  7. I would like to be able to use the export tool to export all voucher codes redeemed for an order as part of the order export.

    5 votes

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  8. Currently when using the Commercial Custom Pricing feature, prices are not visible in the admin. Entities must be maintained via the API, and visibility into the values set for specific customer groups/customers can not be seen from the admin.

    Having a screen where we can view the prices a customer/customer group would be great for the end users of Shopware. While maintaining these records from the admin would be a nice to have, the read only functionality would be a good start.

    For our customers using this feature we've had to build database views/reports into the admin so they can…

    8 votes

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    1 comment  ·  B2B  ·  Admin →
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  9. Please add company name to the rule builder (contains / does not contain) as new condition.
    Why: if merchants want to block company to checkout / block payment methods etc.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. As can be read in the forum and tickets, many customers are skeptical about the GMV extensions and what happens in the background.

    Customers would install the extension if, for example, there was a preview function of the transfer and a log of exactly when what was transferred.

    This transparency would enable Shopware to reach more customers.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  11. It would be great, if we could use the Dynamic Access feature to further customize, when which images are supposed to be displayed in the storefront.

    Examples:
    - As an erotic store for example, I want to show different pictures depending on if someone is logged in or not.
    - Depending on the time of the year, I want to display different pictures automatically.
    - Different Customer Groups should see different pictures.

    2 votes

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  12. A B2B order can only be authorized or declined in whole. It would be great in single positions can be edited in authorisation proces..

    5 votes

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    0 comments  ·  B2B  ·  Admin →
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  13. Customer experience:
    "I created an order for a customer in Croatia. Croatia has 25% VAT, but the final price in the shop remains the same – meaning it doesn't increase even though the tax rate is higher.
    In Shopware 5, things were different; the gross price was adjusted accordingly. Now, this is no longer possible in Shopware 6 – except via a paid plugin.
    It doesn't make sense to me: If the tax increases, the final price should also increase. Otherwise, I earn less. This feels wrong."

    The core of the problem:
    - Merchants expect the gross price to depend…

    2 votes

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  14. In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
    This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.

    Requirement/Use Case:

    Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.

    Typically, this involves fields such as:

    Amazon order number

    eBay order number

    eBay username

    Current status:

    The standard search in the order…

    2 votes

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  15. EN

    The wish would be that the AI-generated text can also be accessed in an email. This would require appropriate variables and, of course, a way to trigger the generation if this does not happen automatically. For example: The AI-generated completion message is inserted as text in the order confirmation.

    DE

    Der Wunsch wäre, dass auf die AI generierten Text auch in einer E-Mail zugegriffen werden kann. Dazu würden entsprechende Variablen benötigt und natürlich eine Möglichkeit die Generierung zu triggern, falls das nicht automatisch passiert. Als Beispiel: Die AI generierte Abschluss Nachricht wird in der Bestellbestätigung als Text eingefügt.

    4 votes

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    0 comments  ·  AI  ·  Admin →
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  16. The image keyword assistant should be able to process the default webp format.

    2 votes

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    0 comments  ·  AI  ·  Admin →
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  17. If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
    The delivery address is the basis for which tax rate is used for the order.

    The VAT ID. field is not available under “Change delivery address”.

    Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.

    The behavior should be the same for both account types…

    7 votes

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  18. In most places, the salutation is no longer a requirement, but for some reason, in the contact form, it still is.
    If you want to override this via an extension, you have to override not only the template but also the validation as well as the ContactFormRoute since it builds criteria with the salutationId and assumes it to be set.
    There doesn't seem to be a good reason to force this requirement. At the very least, there should be a config to make the field optional.

    1 vote

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  19. The Rule Builder conditions for address matching (e.g., delivery address: street) are missing the operators "Text contains" or "Text does not contain," which are frequently needed.

    For example, this can prevent shipping to packing stations and enable many other scenarios.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  20. The delivery period display makes no sense if the system cannot calculate the weekends and perhaps also understand the maximum time up to which orders can be processed immediately.

    Our GLS parcel service takes everything that we receive as an order by 10 a.m. on the same day and delivers it the next WORKING DAY or after a maximum of two days. So it's a great advertising factor for us to state the delivery time as 1-2 working days.

    But if customers then see in the delivery period: 24-25 May (that's Saturday and Sunday) then it confuses them or, in…

    5 votes

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    1 comment  ·  Checkout  ·  Admin →
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