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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1504 results found

  1. When a partial cancellation of an order line item occurs, it is unclear which status should be used.

    Example scenario:
    An order contains a line item with a quantity of 10 units. Due to limited availability, 2 units are canceled and refunded, while 8 units remain fulfilled. Conceptually, the line item would require a status such as “partially canceled”.

    However, no such status exists for cancellations. In contrast, a “partially returned” status is available for returns.

    2 votes

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  2. It should be possible to store the last used search terms of a guest or active customer.
    He should be able to review his last entered search terms.

    This may be activated via option.

    13 votes

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    0 comments  ·  Search  ·  Admin →
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  3. The new AI search often returns inaccurate or incorrect results for us – sometimes even with legally risky wording.

    We urgently need the ability to define custom prompts to:

    improve result quality
    control wording
    reduce legal risks

    deutsch:
    Die neue KI-Suche liefert bei uns oft ungenaue oder falsche Ergebnisse – teils sogar mit rechtlich problematischen (abmahnfähigen) Formulierungen.

    Wir brauchen dringend die Möglichkeit, eigene Prompt-Vorgaben zu definieren, um:

    bessere & relevantere Ergebnisse zu bekommen
    bestimmte Formulierungen vorzugeben oder zu vermeiden
    rechtliche Risiken zu minimieren

    1 vote

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    0 comments  ·  AI  ·  Admin →
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  4. Damit der Zugriff auf den Cloud Shop Admin sicherer wird, sollte dort eine Zweifaktor Authentifizierung möglich sein. Diese wäre dann vermutlich auch für den Shopware-Account notwendig.

    3 votes

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  5. For some products the restock time is the time to produce or import new products. In some industries this is not a question of days but weeks.

    Currently the customer has to use 90 days instead of three months or 12 weeks.

    In regular delivery times there is a unit to specify the numbers. Perhaps it is possible to add the same for restock time?

    3 votes

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  6. We've received requests from several departments asking if we could add additional columns for products, customers, or orders.

    For example, the customer's last login date.

    The reason for this is that customers often create multiple accounts (guest accounts).

    This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.

    'Sales' would also be a really helpful column for us for products.

    The standard fields should simply be available as optional items to simplify daily work.

    5 votes

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  7. Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.

    Example:
    German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply…

    4 votes

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    0 comments  ·  B2B  ·  Admin →
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  8. I would like to be able to use the export tool to export all voucher codes redeemed for an order as part of the order export.

    8 votes

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  9. Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.

    5 votes

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  10. Currently, the link for guest orders is only valid for 30 days. This value is hard-coded in the source code in such a way that it cannot be easily overwritten with a simple event listener. It is necessary to decorate the entire OrderRoute and completely override the load() method in order to adjust the value within the filterOldOrders() method, which is unfortunately private.

    The value of 30 days is often far too short, especially when the shop works a lot with pre-orders that can be ordered months in advance. The support effort for this is immense.

    At the moment, the…

    2 votes

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  11. Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
    All customers outside my country that don't pay with XXX
    All customers that don't belong to the customer goup xxx

    One way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.

    3 votes

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  12. Generate thumbnails for uploaded PDF files so that they are visually recognizable in the Media Manager and storefront. This improves usability and makes PDF assets easier to identify at a glance.

    3 votes

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  13. In B2B scenarios, it is often necessary to offer products without displaying prices or allowing direct purchases. I propose adding a feature to the B2B Components that allows specific products to be configured so that the price and “Add to Cart” button are hidden. Instead, only a “Request Quote” button should be displayed.

    This would enable merchants to:
    Offer products where prices are negotiated individually.
    Streamline the quoting process for high-value or custom items.
    Improve compliance with B2B pricing strategies and contractual agreements.

    The configuration should be product-specific and easy to manage via the admin panel, ideally with bulk selection…

    6 votes

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    0 comments  ·  B2B  ·  Admin →
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  14. Topic: Missing User Feedback for Unactivated Coupon Promotions

    Description:
    When a customer enters a coupon code linked to a promotion during checkout, it is technically validated.

    If the promotion cannot be activated due to the current contents of the shopping cart (e.g., due to product category or discount restrictions), the customer receives no feedback on the front end.

    From the customer's perspective, nothing happens – even though the code would be valid.

    Current Behavior (Default):
    - Coupon is checked in the background.
    - No error message or information is displayed if conditions are not met.
    - The customer does not…

    3 votes

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  15. There used to be the ‘Customers also bought’ function in Shopware 5, which automatically displayed products that were bought by customers who also bought the product that was called up.

    There is already the option to display such products via cross-selling, but not automatically, which would be a helpful improvement.

    9 votes

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  16. Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.

    3 votes

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  17. We want different texts for error messages with a promotion code showing our customers why they can not use this code - for example 150 Euros + ... then 5% discount - 100 euro in the shipping card - text " buy for 50 more euros to get the 5%" ... something like that.

    2 votes

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  18. As a merchant I want to assign multiple custom product templates per product.

    1 vote

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  19. As a shop owner,
    I want to configure the background colors of the footer and category overview within the default theme settings,
    so that I can easily create a consistent design for dark or light themed shops without custom CSS overrides.

    When using the Shopware Default Theme, the background color of the footer and the category overview cannot be adjusted through the theme configuration.

    This limitation causes issues for shop owners who want to build a dark-themed store, since the default bright background colors do not match and result in a visually inconsistent and unprofessional appearance.

    Actual Behavior:

    These areas…

    3 votes

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  20. Shopware flies the flag for open source and community involvement in further development, bug fixing, etc.

    You also offer a store with extensions from others, where these can be purchased. However, this is where the idea of contributing ends. The plugin is a state secret until it is purchased and can be imported using composer, at which point the code becomes known.

    In order to request changes to plugins or report bugs, you have to create a ticket in your account, in which you then try to insert code for which the editor is not at all suitable. Everything…

    3 votes

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