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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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  1. Currently I only have 2 options: "Prevent combination with other promotions" or "Do not combine with".
    When I have e.g. 2 promotions which should work together but not with other promotions I would have to add all other promotions to the "Do not combine with" field which can be tediuos when having a lot of individual promotions.

    I would be nice to have either an option to negate the "Do not combine with" condition making it an inclusion or having a seperate inclusion field where both, exclusion and inclusion can be combined.

    1 vote

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  2. It would be a great Idea to schedule the replacement of the sw-text-editor by a better editor like Tiptap as it is mentioned in the architectural desicion report: https://developer.shopware.com/docs/resources/references/adr/2023-03-27-admin-text-editor-evaluation.html

    73 votes

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  3. Although other favicons are stored in the theme, Google seems to favour the favicon.ico in the public folder that displays your logo.

    In fact, I have noticed this in several Shopware 6 shops in Google search results.

    If you only have one public sales channel, you can simply replace the favicon.png with your own, but we have four sales channels with different favicons.

    In this case, you have to set up redirects.

    It would be better if the corresponding favicons of the respective shops were actually used and displayed.

    2 votes

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  4. The delivery time of a product overwrites the delivery time of the shipping method. However, this is not helpful if the delivery time of the shipping method exceeds the delivery time of the product, as a delivery time that is not possible is then displayed.

    It would be helpful if the higher delivery time is used in each case.

    14 votes

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  5. In some shops, there's only one customer group, and you want to directly activate certain B2B features (e.g., shopping lists) for that customer.

    While custom registration forms are available, this disadvantages customers who want to register via checkout, for example. Activation isn't necessary in such simple scenarios, which is why a global configuration of features for new customers without a custom registration form is required.

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  6. EN
    If you upload an image in Shopping Experiences, you then have to go back to the media manager to maintain the old texts there. It would be easier if the field could be filled in directly during the upload (see screenshot attached).

    The people who work with it the most at our company will add it:

    • if you can make it a mandatory field that would be even better

    • you should not be able to simply upload images without ALT texts being added.

    • it should also not be possible to upload a new image, which already exists with “Alt…

    5 votes

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  7. When you do changes in backoffice of a product there should be a button from wich you can directly open a new tab with the product in frontend. So you can easily and fast check your changes

    1 vote

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  8. Der Button ein Produkt aktiv oder inaktiv zu schalten, sollte sofort, wenn man im Backend auf ein Produkt klickt, ersichtlich und anwählbar sein.

    The button to activate or deactivate a product should be immediately visible and selectable when clicking on a product in the backend.

    1 vote

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  9. Almost all default mail templates contain a div with some styling options:

    <div style="font-family:arial; font-size:12px;"> ... </div>

    This div makes it difficult to define a global theme via the header and footer elements.

    Instead, the default templates should all drop the div and set the styling options via the header and footer, to allow for easy and consistent styling options.

    Furthermore, many templates regarding state changes all have the same subject line “New document for your order”. This should be changed to something more meaningful.

    6 votes

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  10. In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
    For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.

    To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.

    2 votes

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  11. Currently, employees whose invitations have expired ("Status: Invitation expired") cannot set a new password via the "Forgot password" function in the frontend.
    Instead, a new invitation from the administrator of the B2B account is required.

    In our application context—for example, with decentralized employees, volunteers, or project participants—it often happens that invitations are not accepted immediately.
    The two-hour deadline is too short in such scenarios. For the affected user, the lack of email functionality appears to be an error, leading to frustration and additional support effort.

    Our suggestion:

    • Allow a password reset even after the invitation has expired.
    • Or: Provide a…
    6 votes

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    0 comments  ·  B2B  ·  Admin →
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  12. It would be helpful if the manufacturer was available in the essential characteristics, or more precisely in the product information.

    This would allow it to be displayed with the other characteristics in the shopping cart without having to create an additional field that displays the manufacturer in the shopping cart.

    The manufacturer is one of the important features of a product and is therefore also part of this information.

    4 votes

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  13. Make active Maintenance-Mode not redirect to another path. Render the maintenance page with the status code if the maintenance mode is active, keeping the current URL.

    This makes the customers happy. while they don't need to find out where they were before.

    2 votes

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  14. Problem:
    Currently, coupon templates (e.g., SHOP-{random}) can only be used once. If the same template is used in a subsequent campaign, Shopware prevents its creation with a message indicating that the template already exists.

    Furthermore, it is not possible to exclude specific characters from the random code, which can lead to potential confusion (e.g., I vs. l or 0 vs. O).

    Solution/Request:
    A pattern may be used multiple times as long as no duplicates are created in the generated codes.

    During generation, the system only checks whether a code already exists, not whether the pattern has already been used.

    Optional…

    2 votes

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  15. The product overview should be filtered for all items that can be added to products. This is important, for example, to pass on graduated prices to other marketplaces.

    All product functions should therefore be available.

    Examples
    - Sale
    - Delivery time
    - Free shipping
    - Visibility
    - Weight
    and much more.

    5 votes

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  16. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  17. I have an item that comes in two versions, one physical and one digital.
    I can still change the stock level in ParentProduct as the main product, but it has no effect on the stock level of the physical variant (the digital one has 0 anyway, because it is infinite).
    Either this should also be inheritable, so that you can set the stock level in the parent product without having to go into the physical variant, or it should be greyed out in the parent product, as it has no function anyway.

    Ich habe einen Artikel, der hat zwei Varianten,…

    1 vote

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  18. Possibility to upload CAD files directly in Shopware and convert them to optimized .glb models ready for web 3D-Viewer's and Augmented Reality. No manual prep, no extra tools – just faster 3D product experiences for your customers.

    1 vote

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    STARTED  ·  0 comments  ·  User Experience  ·  Admin →
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  19. Please add company name to the rule builder (contains / does not contain) as new condition.
    Why: if merchants want to block company to checkout / block payment methods etc.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  20. As can be read in the forum and tickets, many customers are skeptical about the GMV extensions and what happens in the background.

    Customers would install the extension if, for example, there was a preview function of the transfer and a log of exactly when what was transferred.

    This transparency would enable Shopware to reach more customers.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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