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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1434 results found

  1. Regardless of whether a promotion is no longer valid (end date reached) or the maximum number of redemptions has already been reached, the error message in the offCanvas is always the same and therefore confusing for the customer.

    Currently, the content from snippet ‘checkout.promotion-not-found’ is displayed per se.

    It would be desirable if the exact reason why the voucher code cannot be used was given in relation to the above examples, i.e.

    • ‘Promotion is no longer valid / expired’
    • ‘Maximum number of redemptions already reached....’
    5 votes

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  2. This is handled rather inconsistently in Shopware. In some but not all places, if you leave out the salutation, Shopware searches the database for the "not_specified" entry that comes with the installation and inserts it if found. If also sometimes inserts it just for display in the Administration if the real salutation reference is null, so you wouldn't even know the real value without looking directly into the database, but again, not always.

    Crucially, that "not_specified" entry can be changed and deleted at will, so there's no guaranteed meaning behind it.

    Also, sometimes like in the contact form the salutation…

    1 vote

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  3. Please stop auto collapsing the menu sidebar, when clicking on the page editor (Erlebniswelten). Its so annoying and completely unnecessary on large screens.

    5 votes

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  4. Add an option that allows to hide empty entities in search results.

    One example here would be manufacturers that are not being assigned to any products in the given sales channel.

    2 votes

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    0 comments  ·  Search  ·  Admin →
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  5. Just like other fields in the products (title, description, etc.) the custom fields should inherit the values from a parent language unless overwritten. Currently, they just remain empty.

    6 votes

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  6. Make active Maintenance-Mode not redirect to another path. Render the maintenance page with the status code if the maintenance mode is active, keeping the current URL.

    This makes the customers happy. while they don't need to find out where they were before.

    1 vote

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  7. The details of an order should be clearly displayed on one page. Unfortunately, the details are currently spread across several tabs.

    Clicking around, loading the various tabs and changing details takes longer than if everything could be done on one page.

    Shopware 6.4 is clearer than Shopware 6.7.

    Please change this.

    1 vote

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  8. It should be possible to generate the alt texts for multi-language shops in the respective language.

    5 votes

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    0 comments  ·  AI  ·  Admin →
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  9. The PayPal API built into Shopware enables refunds with a single click. Unfortunately, in the hustle and bustle of everyday customer service, mistakes often occur with partial refunds—for example, instead of a $20 discount, the entire amount ($100) is accidentally refunded. This happens to every employee at least once a month because the entire amount is preset in the “Amount” field by default and it is easy to forget to adjust it.

    Possible solutions:

    1) The “Amount” field is empty and the amount must be actively entered.

    2) The amount is highlighted in red.

    2) A warning message appears: “Do…

    6 votes

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  10. When a user changes the unit in a product, this change is applied at the user level and stored in the database in the user_config table with the key measurement.preferenceUnit. If there is already a dedicated entry for this in the database, it would be nice if the selection could be changed directly in the user profile.

    1 vote

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  11. Creates a way to restore old versions within Shopware Publisher

    5 votes

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  12. Instead of classic recommendations like “You might also like,” B2B shop customers should proactively receive notifications about which products they are likely to run out of soon, based on their individual order history.

    Example: “You will probably run out of this product in about 3 months.”:
    - Configurable forecast periods (weeks/months).

    • Especially useful for shops with high order volumes (several hundred orders per customer).

    • Benefit: Simplifies reordering, increases customer satisfaction, and can boost sales.

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  13. If a guest visitor is in a guest session and goes through the checkout process up to the order confirmation page (/checkout/confirm), but then decides to create an account, they currently have to return to the shop (i.e., leave the checkout). However, there is no direct option to register there, as the guest session is still active and would need to be ended first.

    An inexperienced user might not immediately realize this and, in the worst case, abandon the purchase.

    Additionally, if a visitor in a guest session manually accesses the login page (/account/login), the registration form is displayed and…

    7 votes

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  14. First- and last name should be optional if setting up a new customer entry through the administration or by using the register form IF it is a company account.

    26 votes

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  15. Several times it had been asked to send a TWIG variable for exporting the path of the main category, that is defined via catalogues > products > SEO and can be found if a special sales channel was selected in section seo-urls.

    Currently the sales channels for product comparision (product export) or Social Shopping have no working variable to read the main category's seo-route.

    Please check if it can be added to provide an easier export.

    3 votes

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  16. It is currently not possible to integrate a background video - comparable to the display on https://scd.shopware.com/ - natively into a CMS page with the standard experience world elements in Shopware 6. Although video and HTML elements exist, these do not allow a combination of background video and overlaying content (e.g. text, buttons, HTML block).

    The integration of a video as a background is a common design element in modern web design and is used in particular for landing pages, campaigns or emotional brand appearances. The current CMS structure only allows this with considerable technical effort (e.g. through individual CMS…

    3 votes

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  17. As the organisation units are available with version 6.7, it should be possible to map the unit for new employees.

    Currently only the role can be set.

    Employees can only be mapped within the organisation unit when the employee is active (invitation link is clicked within the 2 hours reaction time).

    If organisation units are active in the customer and units are defined, it should be possible to map it within the employee mask. For existing and new employees.

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  18. Untagged images in the gallery get an empty alt tag when not tagged, which is a good default behaviour. The thumbnails in the gallery also need this. Currently, untagged images don't get any alt tag at all. This is an accessibility problem!

    1 vote

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  19. Quotes should be treated in the same way as normal orders. Availability rules such as items in the shopping cart do not work in Quote Management, because the items are not in the shopping cart when placing an quote order.

    Third-party extensions that extend the checkout process often also not work, either partially or completely.

    1 vote

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    IN RESEARCH  ·  0 comments  ·  B2B  ·  Admin →
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  20. You can currently only store one key pair per CAPTCHA in the Basic information. If you change the sales channel in the
    Basic information and enter another key, the previous one will be overwritten.

    9 votes

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