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1510 results found
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The indication of alt texts in the media should be a mandatory field with regard to accessibility
EN
If you upload an image in Shopping Experiences, you then have to go back to the media manager to maintain the old texts there. It would be easier if the field could be filled in directly during the upload (see screenshot attached).The people who work with it the most at our company will add it:
if you can make it a mandatory field that would be even better
you should not be able to simply upload images without ALT texts being added.
it should also not be possible to upload a new image, which already exists with “Alt Text”, and the new one then replaces the old one (you click on it faster than you want) and the Alt Text is thus completely gone and in the worst case also for all subshops.
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DE
Wenn man in Erlebniswelten ein Bild hochlädt, dann muss man anschließend nochmal in den Medienmanager, um dort die Alt-Texte zu pflegen. Einfacher wäre es, wenn das Feld direkt beim Upload befüllt werden kann (siehe Screenshot anbei).Die Personen, die damit am meisten bei uns arbeiten fügen noch hinzu:
wenn man es zum Pflichtfeld machen kann wäre das noch besser
man sollte nicht einfach Bild hochladen können, ohne dass ALT Texte hinterlegt werden.
es darf auch nicht sein, dass man ein neues Bild hochlädt, was es mit "Alt Text" aber schon gibt, und das neue ersetzt dann das alte (das klickt man schneller an als man will) und der Alt Text ist somit komplett weg und im schlimmsten Fall auch noch für alle Subshops.
EN
If you upload an image in Shopping Experiences, you then have to go back to the media manager to maintain the old texts there. It would be easier if the field could be filled in directly during the upload (see screenshot attached).The people who work with it the most at our company will add it:
if you can make it a mandatory field that would be even better
you should not be able to simply upload images without ALT texts being added.
it should also not be possible to upload a new image, which already exists with “Alt…
5 votes -
UX improvement: Switch directly from the backend product to the frontend view.
When you do changes in backoffice of a product there should be a button from wich you can directly open a new tab with the product in frontend. So you can easily and fast check your changes
1 vote -
“Aktiv” Button eines Produkts sollte sofort ersichtlich sein
Der Button ein Produkt aktiv oder inaktiv zu schalten, sollte sofort, wenn man im Backend auf ein Produkt klickt, ersichtlich und anwählbar sein.
The button to activate or deactivate a product should be immediately visible and selectable when clicking on a product in the backend.
1 vote -
Mail Template Overhaul
Almost all default mail templates contain a div with some styling options:
<div style="font-family:arial; font-size:12px;"> ... </div>
This div makes it difficult to define a global theme via the header and footer elements.
Instead, the default templates should all drop the div and set the styling options via the header and footer, to allow for easy and consistent styling options.
Furthermore, many templates regarding state changes all have the same subject line “New document for your order”. This should be changed to something more meaningful.
6 votes -
Enable "add Product" function directly from the Cart or Checkout
In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.
2 votes -
Enable password reset despite expired invitation for employees (B2B)
Currently, employees whose invitations have expired ("Status: Invitation expired") cannot set a new password via the "Forgot password" function in the frontend.
Instead, a new invitation from the administrator of the B2B account is required.In our application context—for example, with decentralized employees, volunteers, or project participants—it often happens that invitations are not accepted immediately.
The two-hour deadline is too short in such scenarios. For the affected user, the lack of email functionality appears to be an error, leading to frustration and additional support effort.Our suggestion:
- Allow a password reset even after the invitation has expired.
- Or: Provide a configuration that allows the invitation period to be adjusted or the password function to be unlocked.
- Optional: add a hint text in the frontend if no reset is possible ("Please contact the administrator of your corporate account").
Added value for Shopware:
- B2B function becomes more usable for realistic use cases.
- Fewer manual interventions by admins.
- More flexibility for more complex organizations such as corporations, associations, or NGOs.
Currently, employees whose invitations have expired ("Status: Invitation expired") cannot set a new password via the "Forgot password" function in the frontend.
Instead, a new invitation from the administrator of the B2B account is required.In our application context—for example, with decentralized employees, volunteers, or project participants—it often happens that invitations are not accepted immediately.
The two-hour deadline is too short in such scenarios. For the affected user, the lack of email functionality appears to be an error, leading to frustration and additional support effort.Our suggestion:
- Allow a password reset even after the invitation has expired.
- Or: Provide a…
6 votes -
Include product manufacturer in essential characteristics
It would be helpful if the manufacturer was available in the essential characteristics, or more precisely in the product information.
This would allow it to be displayed with the other characteristics in the shopping cart without having to create an additional field that displays the manufacturer in the shopping cart.The manufacturer is one of the important features of a product and is therefore also part of this information.
4 votes -
maintenance mode without own path
Make active Maintenance-Mode not redirect to another path. Render the maintenance page with the status code if the maintenance mode is active, keeping the current URL.
This makes the customers happy. while they don't need to find out where they were before.
2 votes -
Improved coupon code generation: Reuse of patterns & exclusion of certain characters
Problem:
Currently, coupon templates (e.g., SHOP-{random}) can only be used once. If the same template is used in a subsequent campaign, Shopware prevents its creation with a message indicating that the template already exists.Furthermore, it is not possible to exclude specific characters from the random code, which can lead to potential confusion (e.g., I vs. l or 0 vs. O).
Solution/Request:
A pattern may be used multiple times as long as no duplicates are created in the generated codes.During generation, the system only checks whether a code already exists, not whether the pattern has already been used.
Optional configurable exclusion list for specific characters.
Relevance increases with the growing number of parallel voucher campaigns (marketing, promotion, campaign management). Customers with f.e. 400+ promotions are having a very difficult time due to the current situation.
Problem:
Currently, coupon templates (e.g., SHOP-{random}) can only be used once. If the same template is used in a subsequent campaign, Shopware prevents its creation with a message indicating that the template already exists.Furthermore, it is not possible to exclude specific characters from the random code, which can lead to potential confusion (e.g., I vs. l or 0 vs. O).
Solution/Request:
A pattern may be used multiple times as long as no duplicates are created in the generated codes.During generation, the system only checks whether a code already exists, not whether the pattern has already been used.
Optional…
2 votes -
Product overview (Admin): Filter by all product settings
The product overview should be filtered for all items that can be added to products. This is important, for example, to pass on graduated prices to other marketplaces.
All product functions should therefore be available.
Examples
- Sale
- Delivery time
- Free shipping
- Visibility
- Weight
and much more.5 votes -
Add additional items in returns management
Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.
3 votes -
Inconsistent Stock Management Between Parent and Variant Products
I have an item that comes in two versions, one physical and one digital.
I can still change the stock level in ParentProduct as the main product, but it has no effect on the stock level of the physical variant (the digital one has 0 anyway, because it is infinite).
Either this should also be inheritable, so that you can set the stock level in the parent product without having to go into the physical variant, or it should be greyed out in the parent product, as it has no function anyway.Ich habe einen Artikel, der hat zwei Varianten, eine physische und eine digitale.
Den Lagerbestand kann ich trotzdem im ParentProduct als im Hauptprodukt ändern, aber es hat keine Auswirkung auf den Lagerbestand der physischen Variante (die digitale hat ja sowieso 0, weil unendlich).
Entweder sollte dies auch vererbar sein, so dass man den Lagerbestand im Elternprodukt einstellen kann ohne in die physische Variante gehen zu müssen, oder aber, es sollte im Elternprodukt ausgegraut werden, da sowieso keine Funktion.I have an item that comes in two versions, one physical and one digital.
I can still change the stock level in ParentProduct as the main product, but it has no effect on the stock level of the physical variant (the digital one has 0 anyway, because it is infinite).
Either this should also be inheritable, so that you can set the stock level in the parent product without having to go into the physical variant, or it should be greyed out in the parent product, as it has no function anyway.Ich habe einen Artikel, der hat zwei Varianten,…
1 vote -
CAD to 3D Conversion
Possibility to upload CAD files directly in Shopware and convert them to optimized .glb models ready for web 3D-Viewer's and Augmented Reality. No manual prep, no extra tools – just faster 3D product experiences for your customers.
1 vote -
Rule Builder: add company name as condition
Please add company name to the rule builder (contains / does not contain) as new condition.
Why: if merchants want to block company to checkout / block payment methods etc.2 votes -
Make the GMV extension more transparent
As can be read in the forum and tickets, many customers are skeptical about the GMV extensions and what happens in the background.
Customers would install the extension if, for example, there was a preview function of the transfer and a log of exactly when what was transferred.
This transparency would enable Shopware to reach more customers.
5 votes -
Dynamic Access: Rule based product images
It would be great, if we could use the Dynamic Access feature to further customize, when which images are supposed to be displayed in the storefront.
Examples:
- As an erotic store for example, I want to show different pictures depending on if someone is logged in or not.
- Depending on the time of the year, I want to display different pictures automatically.
- Different Customer Groups should see different pictures.2 votes -
B2B Components: Authorize single positions
A B2B order can only be authorized or declined in whole. It would be great in single positions can be edited in authorisation proces..
5 votes -
VAT calculation for orders from abroad
Customer experience:
"I created an order for a customer in Croatia. Croatia has 25% VAT, but the final price in the shop remains the same – meaning it doesn't increase even though the tax rate is higher.
In Shopware 5, things were different; the gross price was adjusted accordingly. Now, this is no longer possible in Shopware 6 – except via a paid plugin.
It doesn't make sense to me: If the tax increases, the final price should also increase. Otherwise, I earn less. This feels wrong."The core of the problem:
- Merchants expect the gross price to depend on the tax rate (net price fixation).
- In Shopware 6, however, the gross price is fixed by default, which is unclear to many.
- This results in margin losses in countries with higher taxes.
- This behavior seems like a "step backwards" compared to Shopware 5, especially for merchants who sell internationally.Customer request:
"I would like to be able to decide for myself whether to calculate using gross or fixed net prices – like before. A simple setting for this would be ideal, instead of having to purchase an additional plugin."Suggestion for development:
- Introduce an option in the basic settings to choose between "Gross price remains the same" and "Net price remains the same."
- This option should be selectable for each sales channel (B2C = fixed gross, B2B = fixed net).
- Clear documentation and explanation in the interface so that merchants understand which pricing logic is active.Reason:
This change would avoid misunderstandings, prevent margin losses, and strengthen trust in the pricing calculation – especially for merchants migrating from Shopware 5 or selling internationally.Customer experience:
"I created an order for a customer in Croatia. Croatia has 25% VAT, but the final price in the shop remains the same – meaning it doesn't increase even though the tax rate is higher.
In Shopware 5, things were different; the gross price was adjusted accordingly. Now, this is no longer possible in Shopware 6 – except via a paid plugin.
It doesn't make sense to me: If the tax increases, the final price should also increase. Otherwise, I earn less. This feels wrong."The core of the problem:
- Merchants expect the gross price to depend…2 votes -
Advanced search for additional information in the order overview
In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.Requirement/Use Case:
Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.
Typically, this involves fields such as:
Amazon order number
eBay order number
eBay username
Current status:
The standard search in the order overview only accesses certain indexed fields (e.g., order number, customer, email).
Data in "additional information" or unstructured JSON fields is not searched.
Proposal for a possible technical solution:
Introduction/use of custom fields at the order level (customFields.amazonordernumber, customFields.ebayordernumber, etc.),
Indexing these fields in the DAL search or in the Elasticsearch index,
Expanding the admin order overview with filter/search fields for these custom fields.
Assessment:
This use case is often relevant for Shopware 5 migrations and multi-channel integrations (Amazon, eBay, Idealo, etc.). A generic solution for making such external references searchable would therefore be desirable or should at least be documented as an extension interface.In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.Requirement/Use Case:
Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.
Typically, this involves fields such as:
Amazon order number
eBay order number
eBay username
Current status:
The standard search in the order…
2 votes -
Using AI texts in emails
EN
The wish would be that the AI-generated text can also be accessed in an email. This would require appropriate variables and, of course, a way to trigger the generation if this does not happen automatically. For example: The AI-generated completion message is inserted as text in the order confirmation.DE
Der Wunsch wäre, dass auf die AI generierten Text auch in einer E-Mail zugegriffen werden kann. Dazu würden entsprechende Variablen benötigt und natürlich eine Möglichkeit die Generierung zu triggern, falls das nicht automatisch passiert. Als Beispiel: Die AI generierte Abschluss Nachricht wird in der Bestellbestätigung als Text eingefügt.4 votes
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