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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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390 results found

  1. Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.

    Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.

    Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.

    ENG: The payment method should be changeable after a purchase.
    It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…

    3 votes

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    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

  2. The new AI search often returns inaccurate or incorrect results for us – sometimes even with legally risky wording.

    We urgently need the ability to define custom prompts to:

    improve result quality
    control wording
    reduce legal risks

    deutsch:
    Die neue KI-Suche liefert bei uns oft ungenaue oder falsche Ergebnisse – teils sogar mit rechtlich problematischen (abmahnfähigen) Formulierungen.

    Wir brauchen dringend die Möglichkeit, eigene Prompt-Vorgaben zu definieren, um:

    bessere & relevantere Ergebnisse zu bekommen
    bestimmte Formulierungen vorzugeben oder zu vermeiden
    rechtliche Risiken zu minimieren

    1 vote

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    0 comments  ·  AI  ·  Admin →
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  3. Damit der Zugriff auf den Cloud Shop Admin sicherer wird, sollte dort eine Zweifaktor Authentifizierung möglich sein. Diese wäre dann vermutlich auch für den Shopware-Account notwendig.

    3 votes

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  4. For some products the restock time is the time to produce or import new products. In some industries this is not a question of days but weeks.

    Currently the customer has to use 90 days instead of three months or 12 weeks.

    In regular delivery times there is a unit to specify the numbers. Perhaps it is possible to add the same for restock time?

    3 votes

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  5. I would like to be able to use the export tool to export all voucher codes redeemed for an order as part of the order export.

    8 votes

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  6. Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.

    5 votes

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  7. Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
    All customers outside my country that don't pay with XXX
    All customers that don't belong to the customer goup xxx

    One way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.

    3 votes

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  8. Es soll optional möglich sein, Bestellungen erst dann zu erstellen, wenn die Zahlung erfolgreich war. Wenn der Bezahlvorgang abbricht, soll auch der Bestellvorgang abbrechen.


    It should be optionally possible to create orders only after the payment has been successful. If the payment process is aborted, the order process should also be aborted.

    14 votes

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    3 comments  ·  Checkout  ·  Admin →
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  9. Generate thumbnails for uploaded PDF files so that they are visually recognizable in the Media Manager and storefront. This improves usability and makes PDF assets easier to identify at a glance.

    3 votes

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    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

  10. There used to be the ‘Customers also bought’ function in Shopware 5, which automatically displayed products that were bought by customers who also bought the product that was called up.

    There is already the option to display such products via cross-selling, but not automatically, which would be a helpful improvement.

    9 votes

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  11. Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.

    3 votes

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  12. As a merchant I want to assign multiple custom product templates per product.

    1 vote

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  13. As a shop owner,
    I want to configure the background colors of the footer and category overview within the default theme settings,
    so that I can easily create a consistent design for dark or light themed shops without custom CSS overrides.

    When using the Shopware Default Theme, the background color of the footer and the category overview cannot be adjusted through the theme configuration.

    This limitation causes issues for shop owners who want to build a dark-themed store, since the default bright background colors do not match and result in a visually inconsistent and unprofessional appearance.

    Actual Behavior:

    These areas…

    3 votes

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  14. Shopware flies the flag for open source and community involvement in further development, bug fixing, etc.

    You also offer a store with extensions from others, where these can be purchased. However, this is where the idea of contributing ends. The plugin is a state secret until it is purchased and can be imported using composer, at which point the code becomes known.

    In order to request changes to plugins or report bugs, you have to create a ticket in your account, in which you then try to insert code for which the editor is not at all suitable. Everything…

    3 votes

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  15. Right now, the standard templates are plain and outdated:
    • Not fully responsive on all devices
    • No real focus on accessibility (screen readers, contrasts, alt-texts)
    • Hard to adapt to a shop’s corporate identity

    In 2025, merchants expect more. Platforms like Shopify already provide beautiful, responsive, accessible templates out of the box — Shopware should do the same.

    👉 Having this built in would save time, improve customer experience, and make Shopware more competitive. Please vote if you agree!

    5 votes

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  16. The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.

    Possible optimizations:

    • You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
    • The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.

    • You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.

    • What would be ideal for us: an optional comment, with only 10 characters for the comment…

    5 votes

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  17. It would be nice to have an option for reviews to be shown automatically. Currently you have to enable this individually for each review.

    11 votes

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    2 comments  ·  Automation  ·  Admin →
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  18. There is already this feedback / feature request: https://feedback.shopware.com/forums/942607-shopware-6-product-feedback-ideas/suggestions/50220672-add-cc-bcc-and-reply-to-features-to-the-mail-func.

    In addition it should be possible to define an email adress, that custom forms (or default forms) can reply to.

    Of course one can add an email field in the form fields. But this cannot be used to open the form mail and click on reply to "customer email"

    2 votes

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  19. That way, issues like https://github.com/shopware/shopware/issues/13175 could be prevented by setting keywords that tell the AI to focus on certain groups of products and/or exclude certain product categories that will never appear in the store.

    3 votes

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    0 comments  ·  AI  ·  Admin →
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  20. With growing order numbers, the performance of loading these orders decreases.
    It would be great if this decreasing of loading performance could be avoided, e.g. by loading older orders than X only on request.

    2 votes

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