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1558 results found
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Automatically remind users who abandon the shopping cart
Automatic reminder for shopping basket cancellations. Optionally with an incentive such as a discount code. Remind users who abandon their shopping basket (including guests) and optionally bring them back to the shop.
16 votes -
Change configuration category layout / homepage configuration
Recurring support tickets indicate that the shop's homepage configuration is not centralized enough.
Firstly, the shop's homepage is determined by the category layout. Secondly, the homepage can also be set within the category itself (under the "General" tab -> "Homepage" option).
These numerous different configuration options conflict with each other and lead to unnecessary support tickets. The configuration should therefore be simplified.
5 votes -
Quantity-based surcharges in Custom Products
Current Situation / Problem:
Custom Products allow merchants to offer additional services or configurations (e.g. sawing, drilling, processing) with fixed surcharges per selected option.
These surcharges are currently static and independent of the ordered quantity of the main product.While tiered pricing can be configured on the product level, it cannot be applied to Custom Product options or their surcharges.
Concrete Use Case
A merchant sells steel beams (e.g. HEB / HEA) and offers optional processing services via Custom Products.Example: Option “Sawing”
- Sub-options: Fixed cut, Center cut, Mitre cut
- Current behavior: fixed surcharge, e.g. €15 per cut
Desired behavior:
The price per cut should change depending on the ordered quantity of the main product, for example:- 1–3 items → €15 per cut
- 4–10 items → €10 per cut
- 11+ items → €7 per cut
The price tier is not based on the number of selected options, but on the product quantity in the cart.
Why Existing Features Are Not Sufficient:
- Advanced pricing on the product level applies globally to the product quantity, but does not affect Custom Product surcharges
- Rule-based surcharges can be enabled or disabled, but do not support tiered pricing
- Product variants are not a viable alternative because:
- They would result in a very large number of variants
- Custom Products are intentionally used for flexible, customer-specific configurationsBusiness Value / Benefits:
Relevant use case for:
- Metal processing
- Cutting and machining services
- Printing, engraving, personalizationKey benefits:
- Realistic representation of volume-based discounts for services
- Reduction of manual pricing agreements and individual offers
- Increased competitiveness for B2B shopsAvoidance of workarounds or external pricing logic
Current Situation / Problem:
Custom Products allow merchants to offer additional services or configurations (e.g. sawing, drilling, processing) with fixed surcharges per selected option.
These surcharges are currently static and independent of the ordered quantity of the main product.While tiered pricing can be configured on the product level, it cannot be applied to Custom Product options or their surcharges.
Concrete Use Case
A merchant sells steel beams (e.g. HEB / HEA) and offers optional processing services via Custom Products.Example: Option “Sawing”
- Sub-options: Fixed cut, Center cut, Mitre cut
- Current behavior: fixed surcharge, e.g. €15 per cut
Desired behavior:…
4 votes -
Import/Export Cheapest price (last 30 days)
There should be a way to import/export the cheapest price (last 30 days).
There is a regulationPrice in the price field for this purpose, but it cannot currently be mapped.
7 votes -
Toggle for readonly custom-fields
It would be nice to have a toggle for custom fields to mark them readonly (at least in the UI).
We often have the case that custom field values are imported from other systems (like a PIM) and should not be modified through the Shopware Admin UI. But it's nontheless nice to see their values there.
So it would be a really nice option to be able to mark them as readonly.1 vote -
Product visibility: Only when customer has specific prices
There have been a few requests by B2B shop owners where the challenge is as follows:
Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.
From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.
After that was all negotiated, I'd get a price list for the various categories with individual prices, bonuses, conditions and so forth and the supplier would set it up on their end so that I could place orders online (if I wanted to) in their shop. Strictly speaking, I'd find all/most of the other items in their shop as well, but I would have preferred if I didn't - so my line of thinking aligns with the requests we got about this in Support, because I already negotiated every item which was relevant to the company I represented ahead of time - I don't need and don't want to see things I had no interest in and likely have no price list for either.
So - two birds with one stone:
1) The observer sees all the items they have a specific price for
2) The observer does not need to filter what is/was relevant to themThe implementation screams B2B Components. But I think the implementation is potentially simpler if done via Dynamic Access:
If we had a condition which checks whether or not the observer has custom prices of any sort (be it via customer group - this should be the first condition in my mind - extended prices OR customer specific prices, we'd have all the rest covered already.
There have been a few requests by B2B shop owners where the challenge is as follows:
Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.
From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.
After that was all negotiated, I'd get a price list…
3 votes -
CMS-Element: Configuration options when embedding YouTube videos
When a YouTube video is embedded into an shopping experience using a CMS element, subtitles are automatically added, even though this feature is not active in the original video.
Therefore, it would be helpful to have configuration options for this within the CMS element.
2 votes -
Adjustment of Document File Names with Placeholders for Customer Data
Shopware does not support the use of placeholders for customer number, customer name, company name, and date in document file names. This makes efficient and precise management of generated files more challenging.
To optimize the categorization and archiving of documents, it would be highly beneficial to allow placeholders for the mentioned customer data in both the prefix and suffix of the file name. This would significantly simplify the handling of documents and improve the overall user experience of the software.
We kindly request that this functionality be integrated into a future version.
5 votes -
B2B Components: Assign existing account to company account
Shop owners occasionally report that the unusual process of registering as a B2B employee leads to them signing up normally through the frontend which creates a bit of a mess.
It would be helpful if we provided the functionality to assign normal customers as employees to a B2B enabled company account as this would save effort for everyone involved.
Taking this idea further and to avoid unnecessary manual action for shop owners, we could implement this feature for the B2B account itself so THEY can invite existing (already registered) accounts to their company and integrate them into the B2B structure. Of course, for privacy reasons, they should not see if the mail already exists when inviting.
Shop owners occasionally report that the unusual process of registering as a B2B employee leads to them signing up normally through the frontend which creates a bit of a mess.
It would be helpful if we provided the functionality to assign normal customers as employees to a B2B enabled company account as this would save effort for everyone involved.
Taking this idea further and to avoid unnecessary manual action for shop owners, we could implement this feature for the B2B account itself so THEY can invite existing (already registered) accounts to their company and integrate them into the B2B structure.…
5 votes -
Enable swiping of product images in the gallery
When a customer views a product page on a mobile device, it is possible to swipe through the different product images.
However, once the gallery (full screen) is opened, it is no longer possible to navigate through the images by swiping, and only the arrow keys can be used.
This behavior is not transparent and therefore not comprehensible to the customer, making it feel like an error.
4 votes -
Shopware Analytics - allow selection of common (and custom?) separators
Currently, we're using comma as a separator for Shopware Analytics exports. Turns out that this is not a one-size-fits-all solution because commas are not that unusual and can appear in product names as well.
OnPrem, this is a relatively simple customisation I imagine, but Shopware Analytics is also used in cloud shops, where this approach is not possible.
Hence, it would be nice if no individual customization is required at all and we offer some sort of setting or something in the Admin itself so shop owners can comfortably set their own separator which best fits their setup.
2 votes -
Commercial: improve organization units for shopping lists
Currently, the organization unit field on shopping lists is purely an informational indicator from which unit the list was originally created.
The following improvements should be added to give this more utility:
- The OU field should be definable during creation (i.e. by admins or the customer account) and changeable / re-assignable afterwards when needed.
- Role permissions should be added that define which lists from which OU an employee can see - this allows better separation between units which should not see lists from other departments.
2 votes -
Add promotion code via link
It would be a nice feature if discount codes could be redeemed via link in the same way that EasyCoupon does it for example. This would allow merchants to send mails already including a working link to get the customer shopping with their discount. For the customers, this would make the journey smoother because they don't need to back and forth to get some code and find the field to enter it and so on.
Plus, the customer is probably much more likely to actually complete the checkout if they see their shiny discount applied at all times right from the moment they visit the store.
It would be a nice feature if discount codes could be redeemed via link in the same way that EasyCoupon does it for example. This would allow merchants to send mails already including a working link to get the customer shopping with their discount. For the customers, this would make the journey smoother because they don't need to back and forth to get some code and find the field to enter it and so on.
Plus, the customer is probably much more likely to actually complete the checkout if they see their shiny discount applied at all times right from…
7 votes -
Advance payment for subscription for a fixed subscription period
The following use case occurs very frequently in our business model:
A person gives away a subscription for 3, 6, or 12 months. The giver does not want to pay for each individual shipment separately, but rather pay the total amount once at the beginning, and the subscription ends after the prepaid period.5 votes -
Improvements to the thumbnail generator
One customer noticed these limitations of the thumbnail generator:
Square dimensions are used by default. This means that images with different widths and heights can vary greatly in quality when portrait and landscape images are used at the same time.The media manager allows the width and height to be set differently, but thumbnails that deviate from this format will be of poorer quality.
In the customer's words:
A square display is rarely the case. The most common display is landscape format.For optimal quality, the shortest side should be used rather than the longest side.
This is the only way to ensure that images are always (!) optimally used in the respective resolution and based on the srcset / sizes attributes.
One customer noticed these limitations of the thumbnail generator:
Square dimensions are used by default. This means that images with different widths and heights can vary greatly in quality when portrait and landscape images are used at the same time.The media manager allows the width and height to be set differently, but thumbnails that deviate from this format will be of poorer quality.
In the customer's words:
A square display is rarely the case. The most common display is landscape format.For optimal quality, the shortest side should be used rather than the longest side.
This is the only…
8 votes -
Standardize shortName for Categories to ensure App and Headless stability
Shopware provides a shortName for SalesChannels to enable environment-agnostic identification, yet this primitive is missing for Categories. This inconsistency forces App developers and Headless integrators to rely on volatile SEO URLs or environment-specific UUIDs to identify "Page Types" (e.g., Home, Support, Landing Page).
By extending shortName to the Category entity, Shopware would provide a stable, indexed, and semantic developer contract. This eliminates the need for redundant repository searches or brittle Custom Field lookups, which currently penalize performance and complicate CI/CD pipelines. Standardizing this across core entities ensures that external systems can resolve both "Shop Context" and "Location Context" using the same native logic, drastically simplifying the integration of marketing, tracking, and CMS-driven Apps.
Shopware provides a shortName for SalesChannels to enable environment-agnostic identification, yet this primitive is missing for Categories. This inconsistency forces App developers and Headless integrators to rely on volatile SEO URLs or environment-specific UUIDs to identify "Page Types" (e.g., Home, Support, Landing Page).
By extending shortName to the Category entity, Shopware would provide a stable, indexed, and semantic developer contract. This eliminates the need for redundant repository searches or brittle Custom Field lookups, which currently penalize performance and complicate CI/CD pipelines. Standardizing this across core entities ensures that external systems can resolve both "Shop Context" and "Location Context" using the…
2 votes -
JSON-basierte Konfigurationen importieren, exportieren und versionieren
EN:
I just read this interesting LinkedIn post about n8n workflows:
https://www.linkedin.com/posts/fs-net_n8n-workflows-baue-ich-gr%C3%B6%C3%9Ftenteils-nicht-ugcPost-7470006922243391488-e6gCThe core idea: workflows should not only be edited in the UI, but also managed as structured JSON files that can be versioned, reviewed, and deployed automatically.
A similar approach would be extremely valuable for Shopware Nexus:
Configurations, mappings, flows, and middleware logic could be exported and imported as JSON. This would make them cleanly versionable in Git, reviewable via pull requests, and deployable between test and production environments.
The AI aspect would be especially exciting: if Nexus configurations existed as well-documented JSON structures, AI coding agents could work directly with them. New integrations, mapping changes, or validations could be generated via prompt instead of configuring everything manually in the UI.
Important mechanisms would include placeholders for environment-specific values, separate credential references, validation scripts, and drift checks between the UI and the repository.
The UI would still remain important for overview, debugging, and manual adjustments. But JSON as an additional technical representation would open up Nexus much more strongly to professional development processes, CI/CD, and AI-assisted configuration.
Ich habe gerade diesen spannenden LinkedIn-Beitrag zu n8n-Workflows gelesen:
https://www.linkedin.com/posts/fs-net_n8n-workflows-baue-ich-gr%C3%B6%C3%9Ftenteils-nicht-ugcPost-7470006922243391488-e6gCDer zentrale Gedanke: Workflows nicht nur im UI bearbeiten, sondern als strukturierte JSON-Dateien verwalten, versionieren, reviewen und automatisiert deployen.
Für Shopware Nexus wäre ein ähnlicher Ansatz extrem wertvoll:
Konfigurationen, Mappings, Flows und Middleware-Logik könnten als JSON exportiert und importiert werden. Damit wären sie sauber in Git versionierbar, per Pull Request reviewbar und zwischen Test- und Produktivumgebungen deploybar.
Besonders spannend wäre außerdem der KI-Aspekt: Wenn Nexus-Konfigurationen als gut dokumentierte JSON-Strukturen vorliegen, könnten AI Coding Agents direkt darauf arbeiten. Man könnte per Prompt neue Integrationen, Mapping-Änderungen oder Validierungen erzeugen lassen, statt alles manuell im UI zu konfigurieren.
Wichtig wären dabei Mechanismen wie Platzhalter für umgebungsspezifische Werte, getrennte Credential-Referenzen, Validierungsskripte und Drift-Checks zwischen UI und Repository.
Das UI bleibt weiterhin wichtig für Übersicht, Debugging und manuelle Anpassungen. Aber JSON als zusätzliche technische Repräsentation würde Nexus deutlich besser für professionelle Entwicklungsprozesse, CI/CD und AI-gestützte Konfiguration öffnen.
EN:
I just read this interesting LinkedIn post about n8n workflows:
https://www.linkedin.com/posts/fs-net_n8n-workflows-baue-ich-gr%C3%B6%C3%9Ftenteils-nicht-ugcPost-7470006922243391488-e6gCThe core idea: workflows should not only be edited in the UI, but also managed as structured JSON files that can be versioned, reviewed, and deployed automatically.
A similar approach would be extremely valuable for Shopware Nexus:
Configurations, mappings, flows, and middleware logic could be exported and imported as JSON. This would make them cleanly versionable in Git, reviewable via pull requests, and deployable between test and production environments.
The AI aspect would be especially exciting: if Nexus configurations existed as well-documented JSON structures, AI coding agents could…
1 vote -
Expand Flow Builder for Advanced B2B and Logistics Workflows
The current Flow Builder is a powerful automation tool, but it does not provide sufficient coverage for many real-world B2B and logistics processes.
Merchants often need to implement custom workarounds because important triggers and actions for fulfillment, warehouse operations, and B2B workflows are not available out of the box.
Examples of commonly requested capabilities include:
- Shipment Ready trigger
- Warehouse and fulfillment process triggers/actions
- B2B-specific workflow triggers/actions
- Automated status changes based on logistics events
- More granular control over order and delivery processes
A valuable enhancement would be to significantly expand the available Flow Builder triggers and actions to better support advanced operational workflows.
Key benefits include:
- Reducing the need for custom development and workarounds
- Enabling merchants to automate complex fulfillment and logistics processes
- Supporting more sophisticated B2B business requirements
- Increasing flexibility and scalability for growing merchants
A broader set of native triggers and actions would allow businesses to automate critical operational processes directly within Shopware and unlock the full potential of the Flow Builder for enterprise and B2B use cases.
The current Flow Builder is a powerful automation tool, but it does not provide sufficient coverage for many real-world B2B and logistics processes.
Merchants often need to implement custom workarounds because important triggers and actions for fulfillment, warehouse operations, and B2B workflows are not available out of the box.
Examples of commonly requested capabilities include:
- Shipment Ready trigger
- Warehouse and fulfillment process triggers/actions
- B2B-specific workflow triggers/actions
- Automated status changes based on logistics events
- More granular control over order and delivery processes
A valuable enhancement would be to significantly expand the available Flow Builder triggers and actions to better support advanced…
1 vote -
Custom Delivery Statuses for Advanced Logistics Processes
Many merchants require delivery statuses that go beyond the standard statuses provided by Shopware, especially when operating complex warehouse and fulfillment processes with ERP/WMS integrations and B2B workflows.
The current set of delivery statuses is often insufficient to accurately reflect real operational states within the fulfillment process.
Examples of commonly needed custom delivery statuses include:
- On Hold
- Partially Pickable
- Waiting for Stock
- B2B Special Process
A valuable enhancement would be the ability to create and manage custom delivery statuses within the administration and use them throughout the order and fulfillment workflow.
This would enable merchants to better represent their internal logistics processes, improve transparency for customer service teams, and support more complex B2B and warehouse management scenarios without relying on workarounds or custom developments.
Many merchants require delivery statuses that go beyond the standard statuses provided by Shopware, especially when operating complex warehouse and fulfillment processes with ERP/WMS integrations and B2B workflows.
The current set of delivery statuses is often insufficient to accurately reflect real operational states within the fulfillment process.
Examples of commonly needed custom delivery statuses include:
- On Hold
- Partially Pickable
- Waiting for Stock
- B2B Special Process
A valuable enhancement would be the ability to create and manage custom delivery statuses within the administration and use them throughout the order and fulfillment workflow.
This would enable merchants to better represent their internal…
1 vote -
ZIP code validation only takes effect once all other mandatory fields have been filled in during checkout.
While testing the checkout process, I noticed inconsistent behavior when validating the postal code.
Steps to reproduce:
Go to checkout.
Select country.
Enter an invalid value in the “Postal code” field (e.g., asdasd or asd123).
Leave at least one other required field blank.
Click “Continue.”
Result:
All required fields are marked as incorrect except for country and zip code.
The zip code is not displayed as invalid in this state.Further behavior:
As soon as the previously missing required field is filled in, the zip code validation takes effect retrospectively and the field is then marked as incorrect.Expected behavior:
The ZIP code should be validated immediately as soon as an invalid format is entered, regardless of the status of other required fields or alternatively, a uniform validation behavior should be applied to all required fields.Note:
Even though this case is likely to occur rarely, the behavior appears inconsistent to users and could lead to confusion.While testing the checkout process, I noticed inconsistent behavior when validating the postal code.
Steps to reproduce:
Go to checkout.
Select country.
Enter an invalid value in the “Postal code” field (e.g., asdasd or asd123).
Leave at least one other required field blank.
Click “Continue.”
Result:
All required fields are marked as incorrect except for country and zip code.
The zip code is not displayed as invalid in this state.Further behavior:
As soon as the previously missing required field is filled in, the zip code validation takes effect retrospectively and the field is then marked as incorrect.Expected behavior:…
4 votes
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