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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1464 results found

  1. It would be great, if we could use the Dynamic Access feature to further customize, when which images are supposed to be displayed in the storefront.

    Examples:
    - As an erotic store for example, I want to show different pictures depending on if someone is logged in or not.
    - Depending on the time of the year, I want to display different pictures automatically.
    - Different Customer Groups should see different pictures.

    2 votes

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  2. Currently, the link for guest orders is only valid for 30 days. This value is hard-coded in the source code in such a way that it cannot be easily overwritten with a simple event listener. It is necessary to decorate the entire OrderRoute and completely override the load() method in order to adjust the value within the filterOldOrders() method, which is unfortunately private.

    The value of 30 days is often far too short, especially when the shop works a lot with pre-orders that can be ordered months in advance. The support effort for this is immense.

    At the moment, the…

    1 vote

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  3. A B2B order can only be authorized or declined in whole. It would be great in single positions can be edited in authorisation proces..

    5 votes

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    0 comments  ·  B2B  ·  Admin →
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  4. Customer experience:
    "I created an order for a customer in Croatia. Croatia has 25% VAT, but the final price in the shop remains the same – meaning it doesn't increase even though the tax rate is higher.
    In Shopware 5, things were different; the gross price was adjusted accordingly. Now, this is no longer possible in Shopware 6 – except via a paid plugin.
    It doesn't make sense to me: If the tax increases, the final price should also increase. Otherwise, I earn less. This feels wrong."

    The core of the problem:
    - Merchants expect the gross price to depend…

    2 votes

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  5. In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
    This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.

    Requirement/Use Case:

    Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.

    Typically, this involves fields such as:

    Amazon order number

    eBay order number

    eBay username

    Current status:

    The standard search in the order…

    2 votes

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  6. EN

    The wish would be that the AI-generated text can also be accessed in an email. This would require appropriate variables and, of course, a way to trigger the generation if this does not happen automatically. For example: The AI-generated completion message is inserted as text in the order confirmation.

    DE

    Der Wunsch wäre, dass auf die AI generierten Text auch in einer E-Mail zugegriffen werden kann. Dazu würden entsprechende Variablen benötigt und natürlich eine Möglichkeit die Generierung zu triggern, falls das nicht automatisch passiert. Als Beispiel: Die AI generierte Abschluss Nachricht wird in der Bestellbestätigung als Text eingefügt.

    4 votes

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    0 comments  ·  AI  ·  Admin →
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  7. Quotes should be treated in the same way as normal orders. Availability rules such as items in the shopping cart do not work in Quote Management, because the items are not in the shopping cart when placing an quote order.

    Third-party extensions that extend the checkout process often also not work, either partially or completely.

    2 votes

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    IN RESEARCH  ·  0 comments  ·  B2B  ·  Admin →
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  8. If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
    The delivery address is the basis for which tax rate is used for the order.

    The VAT ID. field is not available under “Change delivery address”.

    Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.

    The behavior should be the same for both account types…

    7 votes

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  9. It should be possible to convert a physical product to digital or the other way around in the product module

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  10. In most places, the salutation is no longer a requirement, but for some reason, in the contact form, it still is.
    If you want to override this via an extension, you have to override not only the template but also the validation as well as the ContactFormRoute since it builds criteria with the salutationId and assumes it to be set.
    There doesn't seem to be a good reason to force this requirement. At the very least, there should be a config to make the field optional.

    1 vote

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  11. EN:

    Include purchase history in search like it is mentioned here: https://www.shopware.com/en/deep-search-powered-by-nosto/:

    "70% of visitors are more likely to buy when search results match their purchase history."

    DE:

    Beziehe die Kaufhistorie in die Suche ein, wie hier beschrieben: https://www.shopware.com/de/deep-search-powered-by-nosto/:

    „70% der Besucher kaufen eher, wenn die Suchergebnisse ihrer Kaufhistorie entsprechen. “

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  12. Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.

    Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.

    Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.

    ENG: The payment method should be changeable after a purchase.
    It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…

    2 votes

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  13. The search in the account under Merchant > Support> Support Tickets should also be done at content level.
    Currently, the search only runs through the ticket titles using the filter.

    1 vote

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    0 comments  ·  Shopware Account  ·  Admin →
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  14. Display a clear and unobtrusive notice on the product detail page when a logged-in customer already has an active subscription for this product (incl. variant match) to prevent accidental duplicate subscriptions/purchases and reduce support friction.

    2 votes

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    0 comments  ·  Checkout  ·  Admin →
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  15. The Rule Builder conditions for address matching (e.g., delivery address: street) are missing the operators "Text contains" or "Text does not contain," which are frequently needed.

    For example, this can prevent shipping to packing stations and enable many other scenarios.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  16. If a sales channel gets set to "inactive" it should no longer be visible in selection fields (e.g. field "visibility" on product level)

    1 vote

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  17. EXPORT TOO SLOW!!!

    The export from the product comparison is much too slow at >170k products. In SW5, it took me less than a minute for the PriceAndStock feed. Now it takes at least an hour. We need at least a half-hourly export.

    Please fix this. Thank you.

    2 votes

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  18. Currently it is not possible to give an absolute discount of e.g. 5€ on every item in the shopping cart but only a percentage discount or an absolute discount on the entire shopping cart.

    It should be possible to give an absolute discount per item in the shopping cart.

    4 votes

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  19. Dynamic Access is not yet available from manufacturers. It would be nice if there were an option to control the display of manufacturers in the front end via Dynamic Access.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. According to the EU Geo-Blocking Regulation (Regulation EU 2018/302), merchants must not discriminate against customers based on their residence or delivery country regarding access to goods and pricing.

    Most legal interpretations agree that:

    • A unified net price across EU markets is compliant, and

    • Gross prices may vary depending on the applicable VAT rate,
      as long as the underlying net price is identical.

    However, Shopware currently forces the opposite approach:

    It keeps gross prices constant, and recalculates net prices differently per country.

    This makes it impossible to maintain a consistent net price across EU countries and can cause compliance concerns for…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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