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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1488 results found

  1. Possibility to upload CAD files directly in Shopware and convert them to optimized .glb models ready for web 3D-Viewer's and Augmented Reality. No manual prep, no extra tools – just faster 3D product experiences for your customers.

    1 vote

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    STARTED  ·  0 comments  ·  User Experience  ·  Admin →
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  2. Currently, the link for guest orders is only valid for 30 days. This value is hard-coded in the source code in such a way that it cannot be easily overwritten with a simple event listener. It is necessary to decorate the entire OrderRoute and completely override the load() method in order to adjust the value within the filterOldOrders() method, which is unfortunately private.

    The value of 30 days is often far too short, especially when the shop works a lot with pre-orders that can be ordered months in advance. The support effort for this is immense.

    At the moment, the…

    1 vote

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  3. EN:

    Include purchase history in search like it is mentioned here: https://www.shopware.com/en/deep-search-powered-by-nosto/:

    "70% of visitors are more likely to buy when search results match their purchase history."

    DE:

    Beziehe die Kaufhistorie in die Suche ein, wie hier beschrieben: https://www.shopware.com/de/deep-search-powered-by-nosto/:

    „70% der Besucher kaufen eher, wenn die Suchergebnisse ihrer Kaufhistorie entsprechen. “

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  4. The search in the account under Merchant > Support> Support Tickets should also be done at content level.
    Currently, the search only runs through the ticket titles using the filter.

    1 vote

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    0 comments  ·  Shopware Account  ·  Admin →
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  5. If a sales channel gets set to "inactive" it should no longer be visible in selection fields (e.g. field "visibility" on product level)

    1 vote

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  6. According to the EU Geo-Blocking Regulation (Regulation EU 2018/302), merchants must not discriminate against customers based on their residence or delivery country regarding access to goods and pricing.

    Most legal interpretations agree that:

    • A unified net price across EU markets is compliant, and

    • Gross prices may vary depending on the applicable VAT rate,
      as long as the underlying net price is identical.

    However, Shopware currently forces the opposite approach:

    It keeps gross prices constant, and recalculates net prices differently per country.

    This makes it impossible to maintain a consistent net price across EU countries and can cause compliance concerns for…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Instead of only creating rules manually, it would be cool if we could create the rules via prompt. So rather describing what the rule is supposed to do and then have it built for you, reducing the manual effort.

    1 vote

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    0 comments  ·  AI  ·  Admin →
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  8. It would be nice to allow inserting a custom product description per saleschannel for products. This way it would be possible to easily adjust the voice of tone and the highlighted information to my target group (ex. B2B & B2C). It could be also relevant for other text fields in the product like the title.

    1 vote

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  9. It would be helpful to have the option to create a text via AI (as it is possible in shop experiences and product desrciption) would be available to all text fields, including custom fields, when creating/editing a product.

    1 vote

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    0 comments  ·  AI  ·  Admin →
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  10. Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.

    For example:

    Our B2B root account is company@example.com.
    Our employee's mail address is employee@shopware.com.

    Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.

    So the request is to have an option to index employee mail addresses and associate them with…

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  11. EN
    We often receive enquiries about how image links in product comparisons or social shopping can be adjusted to use the domain of the exporting sales channel. There were already tickets for this in the old issue tracker: e.g. https://issues.shopware.com/issues/NEXT-17674.

    However, this ticket was then created last year https://github.com/shopware/shopware/issues/4807, reporting that CDN media were receiving the wrong domain.

    Programme request:
    Please adjust the URL determination for media so that the handling of media links follows the same pattern as the product links within a product comparison. Of course, it must be possible to resolve the link. CDNs must…

    1 vote

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  12. When you currently access an overview in our Admin (e.g. Product overview), the content will always be shown in the system default language, no matter what your admin user setting is. I have attached a screenshot, where you can see, that the menus overall are all in english but the content is showing the german language instead, since it's the default system language.

    This really annoying since it forces me to switch in every menu the content language back to english.

    My suggestion would be to take the language settings of the admin user into account and always show the…

    1 vote

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    0 comments  ·  User Experience  ·  Admin →
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  13. For extensions with usage-based features (e.g., character quotas, API limits, etc.), it would be very helpful to be able to query the current trial status of a plugin rental via API.

    Specifically, the following scenario applies:
    For plugins that unlock the full range of functions during the trial month (e.g., a translation plugin that can translate almost the entire shop), we are increasingly observing that users take advantage of the free month to translate the entire shop once and then cancel. Without a technical way to recognize the trial month, it is difficult to limit this fairly.

    A simple flag…

    1 vote

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  14. We want to develop extensions that are billed entirely via IAP (comment from Shopware: IAP stands for In App Purchases) – without our own subscription logic or external billing. Typical use cases are usage-based features such as quotas (e.g., search volume per month), limits, or activations with periodic renewal.

    Currently, Shopware.InAppPurchase.isActive(‘MyExtensionName’, ‘my-iap-identifier’) only returns a Boolean (purchased: true/false).
    However, for usage-based models, we lack the specific billing period, e.g., to reliably reset quotas when transitioning to the new period.

    Our request/feature request:
    In addition to isActive(), minimal contract information would be helpful, e.g.:
    - Purchase or start date of the…

    1 vote

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  15. If an order's status is changed to 'cashback', the Flow Builder should automatically trigger a PayPal refund for that order. This reduces the need for manual work and eases the burden on customer support.

    1 vote

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  16. To better support payment workflows, especially with PayPal, it would be highly beneficial to separate two currently combined behaviors:

    At the moment, the option “Allow payment method change after checkout” also controls whether customers can retry a previously aborted payment (e.g., PayPal popup was closed by mistake).
    However, enabling this option on PayPal unintentionally allows customers to change from any other payment method (e.g., Prepayment/Bank Transfer) to PayPal after the order is placed. This causes serious issues in ERP/WMS integrations where such changes are not allowed.

    Proposed improvement:
    Introduce two independent configuration options per payment method:

    “Allow switching to this…

    1 vote

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  17. Since Shopware 6.7.3.0 the language pack displays a warning, that it's recommended not to use it and that it will not work with 6.8.x anymore. Unfortunately the deinstallation of the language pack removes all translations included there (test with 6.7.4.0, with selection "Remove all data it even throws an exception).
    The dev docs recommend this way https://developer.shopware.com/docs/resources/references/upgrades/core/translation/language-pack-migration.html. But not every customer is feeling comfortable being forced to use the command line. It is intended to activate / deactivate a language via the language itself. So why don't you add an install / uninstall routine in settings > language to…

    1 vote

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  18. Context

    In the current version of Shopware 6, when creating a new promotion, the field “Promotion code type” is automatically set to “No promotion code required”.
    This UX choice was made intentionally to simplify creation of general cart-level discounts, which are the most common use case.

    However, this default selection can lead to unintended activation of promotions when a user forgets to change the option to “Fixed” or “Individual promotion code.”
    In such cases, discounts may be applied to all customers instead of a limited target group, which can cause serious financial and operational issues.

    Problem

    • Users may overlook that…

    1 vote

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  19. For bigger lists of any entity, it is super important to have filters in order to find efficiently what you are looking for. We have filters for the Products, Customers, Rule Builder overviews and probably in many other menus as well.

    There for we should most definitely also have this kind of filtering also for the Flow Builder overview.

    Finding the flow you are looking for only with the search is a pain. Try to search for the flow "Order placed". Since the string "order" is part in 90% of all flows out of the box, you will not be…

    1 vote

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    0 comments  ·  User Experience  ·  Admin →
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  20. This is handled rather inconsistently in Shopware. In some but not all places, if you leave out the salutation, Shopware searches the database for the "not_specified" entry that comes with the installation and inserts it if found. If also sometimes inserts it just for display in the Administration if the real salutation reference is null, so you wouldn't even know the real value without looking directly into the database, but again, not always.

    Crucially, that "not_specified" entry can be changed and deleted at will, so there's no guaranteed meaning behind it.

    Also, sometimes like in the contact form the salutation…

    1 vote

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