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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
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Shopware 6 - Product Feedback & Ideas

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41 results found

  1. Shopware does not support the use of placeholders for customer number, customer name, company name, and date in document file names. This makes efficient and precise management of generated files more challenging.

    To optimize the categorization and archiving of documents, it would be highly beneficial to allow placeholders for the mentioned customer data in both the prefix and suffix of the file name. This would significantly simplify the handling of documents and improve the overall user experience of the software.

    We kindly request that this functionality be integrated into a future version.

    4 votes

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  2. Authorities should be handled as B2B customers, but they don't have a VAT-ID. So, it's currently impossible to register a new account for authorities and have vat-id validation turned on.

    It would be nice to have a third option besides "private" and "company", which would be a B2B account without a VAT-ID, while "company" would still be validated for a correct VAT-ID.

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  3. EN:
    Advanced Google Ads Conversion from Google requires at least the email address on the finish page for this to be activated.

    Hence my wish to display the order email address on the finish page.
    This wouldn't have any other advantage: We have customers who logged in with the wrong email or an email from a colleague at the company and are surprised that they don't receive an order confirmation. Here these customers would see exactly which email address the order confirmation was sent to.

    DE:
    Erweiterte Google Ads Conversion von Google benötigt mindestens die E-Mail-Adresse auf der finish Seite,…

    5 votes

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  4. Currently it is not possible for debtors to use their usual company credentials to log in into the B2B Suite. If they could, this would increase the adaption rate and ease up the process working with the Suite.

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  5. In B2B context, companies can buy products as gifts. Up to 50€ per person and year can be gifted taxfree.

    It would be great, if Shopware offers this gift functionality including a certificate upload (proof) and a reporting function, that gives the company an overview of the gifts of a specific time range.

    3 votes

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    0 comments  ·  B2B  ·  Admin →
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  6. EN
    If you upload an image in Shopping Experiences, you then have to go back to the media manager to maintain the old texts there. It would be easier if the field could be filled in directly during the upload (see screenshot attached).

    The people who work with it the most at our company will add it:

    • if you can make it a mandatory field that would be even better

    • you should not be able to simply upload images without ALT texts being added.

    • it should also not be possible to upload a new image, which already exists with “Alt…

    5 votes

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  7. DE:
    Wenn ich als Mitarbeiter eines Unternehmens in den Bereich Merkzettel wechsele, würde ich erwarten, dass ich auch nur die Produkte sehe, die ich für mich persönlich auf meinem Merkzettel gesetzt habe. Aktuell sehe ich alle Produkte die durch andere Mitarbeiter hinterlegt wurden. Sehr verwirrend, wenn ich bspw. für einen Produktbereich verantwortlich bin und Artikel aus einem anderen Produktbereich sehe, für den jemand anderes verantwortlich ist. Je nachdem wie viele Mitarbeiter dem Unternehmen zugeordnet sind, wird das schnell unübersichtlich.

    EN:
    As an employee of a company, when I switch to the wish list section, I would expect to see…

    1 vote

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    0 comments  ·  B2B  ·  Admin →
  8. The maximum amount of the bulk edit for orders is set to 100.
    It is not possible to process more than 100 orders at the same time, but this is an important function for larger and medium-sized companies that have a high volume of orders per day.
    In Shopware 5 it was already possible to process more than 100 orders via the bulk edit, so it would also be an essential change for Shopware 6 to make this possible up to 250, for example.

    5 votes

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  9. Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.

    Example:
    German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply…

    4 votes

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    0 comments  ·  B2B  ·  Admin →
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  10. Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.

    For example:

    Our B2B root account is company@example.com.
    Our employee's mail address is employee@shopware.com.

    Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.

    So the request is to have an option to index employee mail addresses and associate them…

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  11. In Shopware, there are both optional and required fields for the billing address and delivery addresses, where this assignment makes no sense in the B2B sector. A personal contact person is, in most cases, an optional addition in the B2B sector.

    The typical billing information for a company address is: Mustermann GmbH Musterweg 1 12345 Musterhausen

    Persons are also rarely listed in the delivery addresses. Here, too, it should only be an option. In the delivery addresses, it may be necessary to explicitly list a recipient: Mustermann GmbH, Attn: Marketing Department - Uwe Kleemann, Musterweg 1 12345 Musterhausen.

    Currently, the…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Especially for forwarding companies it is important to be able to schedule, e.g. via telephone number field or appointment tool

    3 votes

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    0 comments  ·  Checkout  ·  Admin →
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  13. In discussions with large and important customers, SAML/OAuth SSO support is repeatedly asked for, as this is sometimes required/prescribed in large companies or corperations.

    In view of large companies and corporations, there should be an implementation here.

    2 votes

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  14. One function would be great: Assuming you have customers with a large number of addresses (e.g. municipalities or large corporations).

    Example Mustermann AG group with the mail domain: @mustermann-ag.de

    Here it would be great if a check could be made during registration: if further registrations with the mail domain @mustermann-ag.de come into Shopware, a message could appear: “There is already at least one customer account with the e-mail domain @mustermann-ag.de. Are you sure that another customer account is required for this company? If necessary, contact the user who has already created the customer account to place an order.”

    It…

    2 votes

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  15. Shopware 6 currently lacks native document types for payment reminders and dunning letters, although they are essential components of efficient receivables management.

    By adding this function, merchants could create, send and manage automated payment reminders and dunning letters directly from Shopware. This would not only reduce manual effort, but also optimize cash flow and improve the customer experience by handling payment reminders professionally and system-supported.

    Such an extension would make Shopware 6 even more attractive for companies that want to further automate their business processes.

    4 votes

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  16. More and more companies in the online business are focusing on their environmental footprint.
    For them, one place to work on is, of course, the packaging, which is used.

    More and more services rise which offer replaceable packaging with refunding the money in the online store.
    https://www.boomerangpack.eu/
    https://www.heycircle.de/
    https://recup.de/

    We, as shopware, should support such initiatives and should either support them already by shopware in default or at least offer clear programming interface for implementing refunding in Shopware for the different payment providers like paypal, klana, stripe, apple pay etc. so that the replaceable packaging can be implemented.
    Since the…

    2 votes

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    1 comment  ·  Inventory  ·  Admin →
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  17. Currently you need a first name and family name to migrate customers from SW5 to SW6. Sometimes Customers are not real persons but companies.
    There should be an option for that.

    1 vote

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  18. International companies can have warehouses in different countries. However, this cannot currently be mapped because the warehouses' and the tax matrix do not receive any information about the shipping type location. This means that a German company that has set up a warehouse in France, for example, would apply EU tax to a delivery within France and treat a delivery to Germany as a domestic sale.

    I think this would be a feature that is needed in the future.


    International Unternehmen können Warenhäuser in unterschiedlichen Ländern haben. Das kann aber aktuell nicht abgebildet werden, weil das Warenhaus und die Steuermatrix…

    2 votes

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  19. Some restriction possibilities within role assignment are missing, such as regions, supervisors (who then see´s performance of his sales agents).

    Current workaround: You can add restrictions based on delivery and invoice addresses. Also you can determine, which contacts and roles a user see´s.

    Hypothesis: Additional restrictions would help companies displaying there business hierarchies and needs and therefore automate there work further.

    2 votes

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    1 comment  ·  B2B  ·  Admin →
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  20. Currently it is not possible to order for multiple projects - you only have one basket at a time. In B2B companies employees might have different projects they work and have to order stuff for. Also, budgets and contingents can only be assigned on role level but not project specifically.
    Current workaround: Customizing and/or doing manual paperwork to document project specific purchases

    1 vote

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    DECLINED  ·  0 comments  ·  B2B  ·  Admin →
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