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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
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Shopware 6 - Product Feedback & Ideas

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47 results found

  1. If you also want to use Shopware to integrate the company website (with integrated shop/product catalog) with a large number of different content pages, there is the problem that you first have to create a layout for each page.

    It should be possible to create new or duplicated (from existing) layouts faster.

    This could be one or two buttons in the category which do the following

    A) "create new layout for this category and assign"
    B) "copy layout of this category to a new category and assign to the category"

    The layout could have an automatic naming based on the…

    10 votes

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  2. Authorities should be handled as B2B customers, but they don't have a VAT-ID. So, it's currently impossible to register a new account for authorities and have vat-id validation turned on.

    It would be nice to have a third option besides "private" and "company", which would be a B2B account without a VAT-ID, while "company" would still be validated for a correct VAT-ID.

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  3. EN:
    Advanced Google Ads Conversion from Google requires at least the email address on the finish page for this to be activated.

    Hence my wish to display the order email address on the finish page.
    This wouldn't have any other advantage: We have customers who logged in with the wrong email or an email from a colleague at the company and are surprised that they don't receive an order confirmation. Here these customers would see exactly which email address the order confirmation was sent to.

    DE:
    Erweiterte Google Ads Conversion von Google benötigt mindestens die E-Mail-Adresse auf der finish Seite,…

    5 votes

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  4. Currently it is not possible for debtors to use their usual company credentials to log in into the B2B Suite. If they could, this would increase the adaption rate and ease up the process working with the Suite.

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  5. In B2B context, companies can buy products as gifts. Up to 50€ per person and year can be gifted taxfree.

    It would be great, if Shopware offers this gift functionality including a certificate upload (proof) and a reporting function, that gives the company an overview of the gifts of a specific time range.

    3 votes

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    0 comments  ·  B2B  ·  Admin →
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  6. EN
    If you upload an image in Shopping Experiences, you then have to go back to the media manager to maintain the old texts there. It would be easier if the field could be filled in directly during the upload (see screenshot attached).

    The people who work with it the most at our company will add it:

    • if you can make it a mandatory field that would be even better

    • you should not be able to simply upload images without ALT texts being added.

    • it should also not be possible to upload a new image, which already exists with “Alt…

    5 votes

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  7. In discussions with large and important customers, SAML/OAuth SSO support is repeatedly asked for, as this is sometimes required/prescribed in large companies or corperations.

    In view of large companies and corporations, there should be an implementation here.

    5 votes

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  8. Problem Description:

    In the current B2B approval workflow, users with an Approver can only approve or reject orders that are subject to approval rules.

    Even if the role permissions are explicitly set to allow order-related actions, the approver cannot make any changes to the order before approving it.

    This is a limitation for real-world B2B processes, where ordering mistakes are common and must be corrected by the approver instead of rejecting and recreating the order.

    Current Behavior:

    When an order requires approval:
    - The approver can only approve or reject the order
    - The approver cannot:
    - Change product quantities…

    6 votes

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    0 comments  ·  B2B  ·  Admin →
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  9. When searching for customers in the backend, the first name and surname are displayed first, which is not ideal for B2B customers. In this case, it would be better to display the company name.

    We would therefore like an option that allows us to choose which piece of information is displayed first in the search suggestion. The screenshot illustrates the relevant section in the backend.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  10. Currently, only one VAT ID can be defined for a customer. This may be undesirable for some companies that are tightly related to other legal entities or have sub-companies they want to create orders for. In that case, multiple customer accounts would need to be created for proper invoicing.

    The database structure already has a field to store a VAT ID with an address, so it would be useful to allow saving different VAT IDs depending on the address, so that customer can choose them during checkout.

    7 votes

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    0 comments  ·  B2B  ·  Admin →
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  11. DE:
    Wenn ich als Mitarbeiter eines Unternehmens in den Bereich Merkzettel wechsele, würde ich erwarten, dass ich auch nur die Produkte sehe, die ich für mich persönlich auf meinem Merkzettel gesetzt habe. Aktuell sehe ich alle Produkte die durch andere Mitarbeiter hinterlegt wurden. Sehr verwirrend, wenn ich bspw. für einen Produktbereich verantwortlich bin und Artikel aus einem anderen Produktbereich sehe, für den jemand anderes verantwortlich ist. Je nachdem wie viele Mitarbeiter dem Unternehmen zugeordnet sind, wird das schnell unübersichtlich.

    EN:
    As an employee of a company, when I switch to the wish list section, I would expect to see…

    1 vote

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    0 comments  ·  B2B  ·  Admin →
  12. The maximum amount of the bulk edit for orders is set to 100.
    It is not possible to process more than 100 orders at the same time, but this is an important function for larger and medium-sized companies that have a high volume of orders per day.
    In Shopware 5 it was already possible to process more than 100 orders via the bulk edit, so it would also be an essential change for Shopware 6 to make this possible up to 250, for example.

    5 votes

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  13. Currently deleting a B2B employee who has pending orders fails with a raw FK constraint error (SQLSTATE 23000). The only workaround suggested is cascade-deleting the orders, which is unacceptable.

    Real-world scenario: An employee leaves the company. The organization is legally required under GDPR (right to erasure) to remove that person's personal data. However, pending orders are financial records of the organization, not the employee's personal data, and must be preserved.

    The fix does not require decoupling orders from customers. It only requires allowing employee_id on pending orders to be nullified (SET NULL) or reassigned to another employee before deletion.…

    2 votes

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    0 comments  ·  B2B  ·  Admin →
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  14. Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.

    Example:
    German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply…

    5 votes

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    0 comments  ·  B2B  ·  Admin →
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  15. Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.

    For example:

    Our B2B root account is company@example.com.
    Our employee's mail address is employee@shopware.com.

    Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.

    So the request is to have an option to index employee mail addresses and associate them…

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  16. There have been a few requests by B2B shop owners where the challenge is as follows:

    Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.

    From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.

    After that was all negotiated, I'd get a price list…

    3 votes

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    0 comments  ·  B2B  ·  Admin →
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  17. Especially for forwarding companies it is important to be able to schedule, e.g. via telephone number field or appointment tool

    3 votes

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    0 comments  ·  Checkout  ·  Admin →
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  18. In Shopware, there are both optional and required fields for the billing address and delivery addresses, where this assignment makes no sense in the B2B sector. A personal contact person is, in most cases, an optional addition in the B2B sector.

    The typical billing information for a company address is: Mustermann GmbH Musterweg 1 12345 Musterhausen

    Persons are also rarely listed in the delivery addresses. Here, too, it should only be an option. In the delivery addresses, it may be necessary to explicitly list a recipient: Mustermann GmbH, Attn: Marketing Department - Uwe Kleemann, Musterweg 1 12345 Musterhausen.

    Currently, the…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. One function would be great: Assuming you have customers with a large number of addresses (e.g. municipalities or large corporations).

    Example Mustermann AG group with the mail domain: @mustermann-ag.de

    Here it would be great if a check could be made during registration: if further registrations with the mail domain @mustermann-ag.de come into Shopware, a message could appear: “There is already at least one customer account with the e-mail domain @mustermann-ag.de. Are you sure that another customer account is required for this company? If necessary, contact the user who has already created the customer account to place an order.”

    It…

    2 votes

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  20. Shopware 6 currently lacks native document types for payment reminders and dunning letters, although they are essential components of efficient receivables management.

    By adding this function, merchants could create, send and manage automated payment reminders and dunning letters directly from Shopware. This would not only reduce manual effort, but also optimize cash flow and improve the customer experience by handling payment reminders professionally and system-supported.

    Such an extension would make Shopware 6 even more attractive for companies that want to further automate their business processes.

    4 votes

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