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1299 results found
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IP detection for Rule Builder
Rule Builder is a great tool for helping to shape the customer journey, but it currently can only operate in a reactive way. For example, if we have restricted products that can't be sent to a given state or country, the shopper can still see and potentially add them to the cart and it won't be until they enter their address that the products will be removed (in the case of a feature like Dynamic Access.) My suggestion is to add an IP condition to rule builder where users will be able to set rules based on the IP of the shopper so they can make a better user experience. This would also be a great feature for things like warehouse routing.
Rule Builder is a great tool for helping to shape the customer journey, but it currently can only operate in a reactive way. For example, if we have restricted products that can't be sent to a given state or country, the shopper can still see and potentially add them to the cart and it won't be until they enter their address that the products will be removed (in the case of a feature like Dynamic Access.) My suggestion is to add an IP condition to rule builder where users will be able to set rules based on the IP of…
2 votes -
Returns-Management: Dealing with multiple returns / partial cancellation per order
I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.
1 vote -
Improve navigation menu on mobile devices / Show all categories of the menu on mobile devices
If Shopware uses the hamburger menu (i.e. on small screens and windows), the navigation menu is confusing.
It works on the homepage, because you can see the different categories.
If you are on a product page, you see “Back” and “Show [category name]” in the menu.
This is very confusing because you are used to the navigation menu being the same on all pages. In addition, you can't immediately see which categories the online store has.
If you have a "About us" and a "Contact" page in the menu, visitors do not see it, which costs a lot of trust.
This unusual behavior costs a lot of sales.
The mobile menu should show all main categories to improve the usability, because it makes the navigation more intuitive and faster.
If Shopware uses the hamburger menu (i.e. on small screens and windows), the navigation menu is confusing.
It works on the homepage, because you can see the different categories.
If you are on a product page, you see “Back” and “Show [category name]” in the menu.
This is very confusing because you are used to the navigation menu being the same on all pages. In addition, you can't immediately see which categories the online store has.
If you have a "About us" and a "Contact" page in the menu, visitors do not see it, which costs a lot of trust.
…
6 votes -
Analytics: Add user permission to see statistics
Currently, when the Shopware Analytics extension is installed and active, any user has access to those statistics. Since these statistics show partly sensitive organisation data, there should be a user permission, in order to define which user can access the statistics.
Example:
We access our Admin in our local store, when customers ask for certain products. Now we access the dashboard and the customer will see exactly how much revenue we made.3 votes -
Preview of time-configured display
Within CMS pages, for example, you can use the Rule Builder to configure the time-controlled display of blocks and thus control actions, for example.
In order to be able to check such sometimes complex structures, you should be able to log into the customer account and then change the date using a timeline, so to speak.
This allows you to view the CMS pages from the customer view at a specific point in time and quickly and easily check whether everything has been configured correctly. For very large campaigns, this reduces misconfiguration and the potential loss of money.
1 vote -
Categories or landing pages should be excluded from the search
Categories or landing pages should be excluded from the search so that no incorrect search results can arise with nearby products.
1 vote -
Search for content for admin and frontend
The admin and frontend should also search for content from Content. There are always CMS pages that match certain search terms. For a better shopping experience, these should also be displayed in the search.
1 vote -
Further development of analytics
Who, if not the store itself, knows the key figures of a store that an operator cannot do without?
Analytics must therefore be developed further. For example, with AI prompts (which product was sold or clicked on the most last week) or shopping cart abandonments.
From a customer perspective, it is questionable why this theme is not prioritized when it should actually be part of the store.
1 vote -
More AI with an advisory function
More AI with an advisory function
Admin:
- User logs in and the AI checks e.g. the stock levels of certain products and points this out and suggests a saleFrontend:
- Sorting and categories can be composed individually based on user behavior. No more rigid structure, but an AI evaluation of what might suit the customer. Gamechanger- AI sorting based on prioritized articles and e.g. seasonal conditions. For example, change the display of winter blankets in summer or move them back.
1 vote -
Add "Closeout" Filter to Product Overview
A filter to show only closeout products in the product overview would simplify stock management and make it easier to identify and update these items. This is especially useful for larger catalogs and shops with frequent assortment changes.
1 vote -
Easier process to apply changes from Staging to Live and from Live to staging
Usually, the right way to apply changes is to first test it in your staging system. After the testing is successful, you need to apply the same changes once again in your Live system.
It would be great, if those changes could be synced easily between the two environments, allowing to apply changes from the staging easy and fast also in the live environment.
2 votes -
User permissions: Selective access to elements (Shopping Experience Layouts, products, etc)
It would be great, if the user permissions would also allow to give users only access to specific elements of a menu.
For example, if a user is only supposed to have access to one specific Shopping Experiences layout to work on, it currently requires the user to get access to all layouts.
Especially when you are working with external partners, which should only have access to designated elements, a more detailed permission level would be useful.
2 votes -
Connect multiple databases to a Shop
Customer data is often a very sensitiv topic. In our case, the desired set up for storing the data would be to have one database for the Shop relevant and a complete separate database for all customer related data.
2 votes -
Product sets configurator
Many Shopware users are lacking the function "product sets", which allows the buyers to pick a selection of products from a list of products on product detail pages. This function is available via extensions, but this is considered a standard functionality, that a Shopsystem should provide out of the box.
Simular extension:
https://store.shopware.com/de/dvsn895115432267m/produkt-konfigurator-fuer-sets-bundle-konfigurator.html3 votes -
Configuration of the display of cross-selling (Shopping Experiences)
Within the cross-selling configuration or the ‘Shopping Experiences’, it should be possible to select different positions for the different cross-sellings.
This would allow the product detail page to be quickly customised even without individual programming.
4 votes -
Improve Admin search customer module
When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.
The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.
If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.
However, when saving, it is often found that the email address entered already exists, which leads to an abort.
Suggestions for improvement:
Optimization of customer search:
Improve search algorithms to find customers faster and more accurately based on their email address (or other unique criteria).
Implementation of a “live search” that displays possible hits as they are entered.
Check during customer creation:
Introduction of real-time validation of the e-mail address during entry in the “Create customer” form.
Immediate display of a message if the e-mail address already exists in the system to avoid the abandonment process.
When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.
The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.
If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.
However, when saving, it is often found that the email address entered already exists, which leads to an abort.
Suggestions for improvement:
Optimization of customer search:
Improve search algorithms to find customers faster and…
3 votes -
Order overview → Adjust total amount to for cancellation invoice
When a cancellation invoice is issued, the totals of an order are not adjusted. For clarity, under Order -> General, we would like the items to be posted as negative, and the totals for a cancellation invoice to be 0. We would also like to be able to credit individual items rather than just add them.
1 vote -
Resend order confirmation
Implement a function / Add button to resend order confirmations
11 votes -
Manufacturer pages in the same tab
It would be useful if the shop owner could decide/set whether the link to the manufacturer's website (click on the logo/manufacturer on the product detail page) is opened externally in the new tag or in the same tab.
If a store page for the manufacturer is to be displayed instead of the manufacturer's website, this is less useful in a new tab.
Here it would be better if the owner had the option of opening the page in a new tab or in the same one
2 votes -
Rulebuiler condition which detects the change of payment method
Condition in the rulebuiler which determines the (non-balanced) change of payment method.
Something like: Used payment method was > Incoice > is now > prepayment
For example, in the flow builder you could influence the mails that are sent when the status changes, so that a distinction is made between manual switching (by the admin) or automated switching (by payment integrations) and the payment method change by the customer in the frontend.
Since the order also reaches the status “canceled” when the customer changes the payment method in the frontend, these mails could be prevented here, as they can be confusing.
Condition in the rulebuiler which determines the (non-balanced) change of payment method.
Something like: Used payment method was > Incoice > is now > prepayment
For example, in the flow builder you could influence the mails that are sent when the status changes, so that a distinction is made between manual switching (by the admin) or automated switching (by payment integrations) and the payment method change by the customer in the frontend.
Since the order also reaches the status “canceled” when the customer changes the payment method in the frontend, these mails could be prevented here, as they can be…
2 votes
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