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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
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Shopware 6 - Product Feedback & Ideas

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1502 results found

  1. I recently stumbled upon this press release by one of our partners - basically an ad for their plugin: https://www.openpr.de/news/1299320/Shopware-Shops-werden-KI-sichtbar-mitho-veroeffentlicht-KI-Agentic-Commerce-Plugin.html

    However, as Shopware wants to go ahead with AI massively, the proposed features seem to be basic when it comes towards being prepared for AI readability:

    • structured product and category feeds in JSON format
    • llms.txt and other manifests for AI
    • precise microdata and JSON descriptions of variants, prices, shipping etc.
    2 votes

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    0 comments  ·  AI  ·  Admin →
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  2. When a partial cancellation of an order line item occurs, it is unclear which status should be used.

    Example scenario:
    An order contains a line item with a quantity of 10 units. Due to limited availability, 2 units are canceled and refunded, while 8 units remain fulfilled. Conceptually, the line item would require a status such as “partially canceled”.

    However, no such status exists for cancellations. In contrast, a “partially returned” status is available for returns.

    2 votes

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  3. When you do changes in backoffice of a product there should be a button from wich you can directly open a new tab with the product in frontend. So you can easily and fast check your changes

    1 vote

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  4. Der Button ein Produkt aktiv oder inaktiv zu schalten, sollte sofort, wenn man im Backend auf ein Produkt klickt, ersichtlich und anwählbar sein.

    The button to activate or deactivate a product should be immediately visible and selectable when clicking on a product in the backend.

    1 vote

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  5. Recurring support tickets indicate that the shop's homepage configuration is not centralized enough.

    Firstly, the shop's homepage is determined by the category layout. Secondly, the homepage can also be set within the category itself (under the "General" tab -> "Homepage" option).

    These numerous different configuration options conflict with each other and lead to unnecessary support tickets. The configuration should therefore be simplified.

    5 votes

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  6. Currently there is a hard coded timeout of 2 hours when employees are invited into an organization in B2B Components. Shop owners and potentially customers should be able to modify this time to fit their needs.

    8 votes

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    0 comments  ·  B2B  ·  Admin →
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  7. Current Situation / Problem:
    Custom Products allow merchants to offer additional services or configurations (e.g. sawing, drilling, processing) with fixed surcharges per selected option.
    These surcharges are currently static and independent of the ordered quantity of the main product.

    While tiered pricing can be configured on the product level, it cannot be applied to Custom Product options or their surcharges.

    Concrete Use Case
    A merchant sells steel beams (e.g. HEB / HEA) and offers optional processing services via Custom Products.

    Example: Option “Sawing”

    • Sub-options: Fixed cut, Center cut, Mitre cut
    • Current behavior: fixed surcharge, e.g. €15 per cut

    Desired behavior:…

    4 votes

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  8. I have an item that comes in two versions, one physical and one digital.
    I can still change the stock level in ParentProduct as the main product, but it has no effect on the stock level of the physical variant (the digital one has 0 anyway, because it is infinite).
    Either this should also be inheritable, so that you can set the stock level in the parent product without having to go into the physical variant, or it should be greyed out in the parent product, as it has no function anyway.

    Ich habe einen Artikel, der hat zwei Varianten,…

    1 vote

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  9. In Shopware 6, the visibility of products can already be controlled via rules by using the dynamic access extension (up to a certain point, as the stock is not being validated). However, there currently is no native way to hide or disable the “Buy / Add to cart” button based on rules, especially when combining customer groups with product stock conditions.

    In B2B and hybrid B2C/B2B scenarios, it is common that products with stock = 0 (with closeout enabled) should still be orderable for specific customer groups, while the buy button should be hidden or disabled for all other customer…

    3 votes

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  10. Shopware does not support the use of placeholders for customer number, customer name, company name, and date in document file names. This makes efficient and precise management of generated files more challenging.

    To optimize the categorization and archiving of documents, it would be highly beneficial to allow placeholders for the mentioned customer data in both the prefix and suffix of the file name. This would significantly simplify the handling of documents and improve the overall user experience of the software.

    We kindly request that this functionality be integrated into a future version.

    5 votes

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  11. Possibility to upload CAD files directly in Shopware and convert them to optimized .glb models ready for web 3D-Viewer's and Augmented Reality. No manual prep, no extra tools – just faster 3D product experiences for your customers.

    1 vote

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    STARTED  ·  0 comments  ·  User Experience  ·  Admin →
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  12. Currently, the link for guest orders is only valid for 30 days. This value is hard-coded in the source code in such a way that it cannot be easily overwritten with a simple event listener. It is necessary to decorate the entire OrderRoute and completely override the load() method in order to adjust the value within the filterOldOrders() method, which is unfortunately private.

    The value of 30 days is often far too short, especially when the shop works a lot with pre-orders that can be ordered months in advance. The support effort for this is immense.

    At the moment, the…

    2 votes

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  13. EN:

    Include purchase history in search like it is mentioned here: https://www.shopware.com/en/deep-search-powered-by-nosto/:

    "70% of visitors are more likely to buy when search results match their purchase history."

    DE:

    Beziehe die Kaufhistorie in die Suche ein, wie hier beschrieben: https://www.shopware.com/de/deep-search-powered-by-nosto/:

    „70% der Besucher kaufen eher, wenn die Suchergebnisse ihrer Kaufhistorie entsprechen. “

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  14. The search in the account under Merchant > Support> Support Tickets should also be done at content level.
    Currently, the search only runs through the ticket titles using the filter.

    1 vote

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    0 comments  ·  Shopware Account  ·  Admin →
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  15. We want different texts for error messages with a promotion code showing our customers why they can not use this code - for example 150 Euros + ... then 5% discount - 100 euro in the shipping card - text " buy for 50 more euros to get the 5%" ... something like that.

    2 votes

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  16. If a sales channel gets set to "inactive" it should no longer be visible in selection fields (e.g. field "visibility" on product level)

    1 vote

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  17. https://developers.google.com/search/docs/specialty/ecommerce/pagination-and-incremental-page-loading

    Use URLs correctly:
    - Give each page a unique URL. For example, include a ?page=n query parameter, as URLs in a paginated sequence are treated as separate pages by Google.
    - Don't use the first page of a paginated sequence as the canonical page. Instead, give each page its own canonical URL.


    Currently, the canonical page in categories is always the first page. Without pagination URLs.

    According to Google, the canonical URL should be set up including pagination.

    Please correct this.

    3 votes

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    0 comments  ·  SEO  ·  Admin →
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  18. DE:
    Aktuelle Systematik seitens Shopware:

    Man kann CMS-Seiten erstellen und in diesen innerhalb Sektionen verschiedene Blöcke und Elemente definieren. Nun habe ich die Möglichkeit in Kategorien entweder für jede Seite ein eigenes CMS-Layout zuzuweisen. Ebenso kann man aber auch das gleiche CMS-Layout mehreren Seiten zuweisen. Hier hat man dann die Möglichkeit die Inhalte der im Layout festgelegten Elemente zu individualisieren.

    Nun entsteht dadurch folgende Problematik:

    Angenommen ich habe 50 Kategorie-Seiten, welche alle das gleiche vorgegebene CMS-Layout nutzen. Dann habe ich nur die Möglichkeit die Inhalte der Blöcke/Elemente zu bearbeiten, kann aber nicht die Blöcke/Sektionen auf diverse Unterseiten vererben.

    Sollte somit…

    9 votes

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  19. Please note that most competitors have an app for mobile, to follow some real time KPI statistics. That would make sense for Shopware to have. what are the thoughts about that from Shopware?

    9 votes

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  20. While testing the checkout process, I noticed inconsistent behavior when validating the postal code.

    Steps to reproduce:

    1. Go to checkout.

    2. Select country.

    3. Enter an invalid value in the “Postal code” field (e.g., asdasd or asd123).

    4. Leave at least one other required field blank.

    5. Click “Continue.”

    Result:
    All required fields are marked as incorrect except for country and zip code.
    The zip code is not displayed as invalid in this state.

    Further behavior:
    As soon as the previously missing required field is filled in, the zip code validation takes effect retrospectively and the field is then marked as incorrect.

    Expected behavior:…

    3 votes

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    0 comments  ·  Checkout  ·  Admin →
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