1444 results found
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VAT calculation for orders from abroad
Customer experience:
"I created an order for a customer in Croatia. Croatia has 25% VAT, but the final price in the shop remains the same – meaning it doesn't increase even though the tax rate is higher.
In Shopware 5, things were different; the gross price was adjusted accordingly. Now, this is no longer possible in Shopware 6 – except via a paid plugin.
It doesn't make sense to me: If the tax increases, the final price should also increase. Otherwise, I earn less. This feels wrong."The core of the problem:
- Merchants expect the gross price to depend…2 votes -
Advanced search for additional information in the order overview
In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.Requirement/Use Case:
Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.
Typically, this involves fields such as:
Amazon order number
eBay order number
eBay username
Current status:
The standard search in the order…
2 votes -
Using AI texts in emails
EN
The wish would be that the AI-generated text can also be accessed in an email. This would require appropriate variables and, of course, a way to trigger the generation if this does not happen automatically. For example: The AI-generated completion message is inserted as text in the order confirmation.DE
Der Wunsch wäre, dass auf die AI generierten Text auch in einer E-Mail zugegriffen werden kann. Dazu würden entsprechende Variablen benötigt und natürlich eine Möglichkeit die Generierung zu triggern, falls das nicht automatisch passiert. Als Beispiel: Die AI generierte Abschluss Nachricht wird in der Bestellbestätigung als Text eingefügt.4 votes -
Image keyword assistant webp support
The image keyword assistant should be able to process the default webp format.
2 votes -
VAT ID of guest accounts can't be changed via the shipping address.
If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
The delivery address is the basis for which tax rate is used for the order.The VAT ID. field is not available under “Change delivery address”.
Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.
The behavior should be the same for both account types…
7 votes -
Contact Form: Remove salutation Requirement
In most places, the salutation is no longer a requirement, but for some reason, in the contact form, it still is.
If you want to override this via an extension, you have to override not only the template but also the validation as well as the ContactFormRoute since it builds criteria with the salutationId and assumes it to be set.
There doesn't seem to be a good reason to force this requirement. At the very least, there should be a config to make the field optional.1 vote -
New operators for the Rule Builder when comparing address data
The Rule Builder conditions for address matching (e.g., delivery address: street) are missing the operators "Text contains" or "Text does not contain," which are frequently needed.
For example, this can prevent shipping to packing stations and enable many other scenarios.
2 votes -
Delivery period display in the shopping basket / Lieferzeitraum-Anzeige Warenkorb
The delivery period display makes no sense if the system cannot calculate the weekends and perhaps also understand the maximum time up to which orders can be processed immediately.
Our GLS parcel service takes everything that we receive as an order by 10 a.m. on the same day and delivers it the next WORKING DAY or after a maximum of two days. So it's a great advertising factor for us to state the delivery time as 1-2 working days.
But if customers then see in the delivery period: 24-25 May (that's Saturday and Sunday) then it confuses them or, in…
5 votes -
Produktvergleich
EXPORT TOO SLOW!!!
The export from the product comparison is much too slow at >170k products. In SW5, it took me less than a minute for the PriceAndStock feed. Now it takes at least an hour. We need at least a half-hourly export.
Please fix this. Thank you.
2 votes -
Absolute discount should be possible per item
Currently it is not possible to give an absolute discount of e.g. 5€ on every item in the shopping cart but only a percentage discount or an absolute discount on the entire shopping cart.
It should be possible to give an absolute discount per item in the shopping cart.
4 votes -
Dynamic Access for Manufacturers
Dynamic Access is not yet available from manufacturers. It would be nice if there were an option to control the display of manufacturers in the front end via Dynamic Access.
2 votes -
Modern, accessible email templates should be built into Shopware by default — just like Shopify
Right now, the standard templates are plain and outdated:
• Not fully responsive on all devices
• No real focus on accessibility (screen readers, contrasts, alt-texts)
• Hard to adapt to a shop’s corporate identityIn 2025, merchants expect more. Platforms like Shopify already provide beautiful, responsive, accessible templates out of the box — Shopware should do the same.
👉 Having this built in would save time, improve customer experience, and make Shopware more competitive. Please vote if you agree!
3 votes -
Möglichkeit, die Anrede in allen Formularen zu entfernen
Die Anrede sollte in allen Formularen entfernt werden, wenn man sie ausstellt.
Im Kontaktformular wird sie angezeigt, wenn man die Anrede im Registrierungsformular deaktiviert (Shopware 6.7.1.2).
Formulare sind ohne Anrede einfacher und schneller ausgefüllt. Viele Nutzer sind von der Auswahl der Anrede genervt.
The salutation should be removed in all forms if you display it.
It is displayed in the contact form if you deactivate the salutation in the registration form (Shopware 6.7.1.2).
Forms are easier and quicker to fill out without a salutation. Many users are annoyed by the choice of salutation.
2 votes -
Ensure “Success” build status means the environment is ready
In Shopware Native PaaS, a build from a commit SHA can sometimes show as “Success” even though the environment isn’t actually accessible and returns a 404 error. This causes downtime and confusion. The build process should only mark a build as “Success” once the environment is fully functional.
2 votes -
Exclude Variants From Sitemap If Canonicals Are Used
Please implement an option that allows to exclude variants from sitemap generation. Especially in cases where all variants are using a cononical which points to the main product it would be good to exclude these kind of entries, which all refer to the same product anyway.
3 votes -
Product overview (Admin): Filter by all product settings
The product overview should be filtered for all items that can be added to products. This is important, for example, to pass on graduated prices to other marketplaces.
All product functions should therefore be available.
Examples
- Sale
- Delivery time
- Free shipping
- Visibility
- Weight
and much more.4 votes -
Custom product descriptions per saleschannel
It would be nice to allow inserting a custom product description per saleschannel for products. This way it would be possible to easily adjust the voice of tone and the highlighted information to my target group (ex. B2B & B2C). It could be also relevant for other text fields in the product like the title.
1 vote -
AI generated content for all text fields
It would be helpful to have the option to create a text via AI (as it is possible in shop experiences and product desrciption) would be available to all text fields, including custom fields, when creating/editing a product.
1 vote -
B2B Components: Include divergent mail addresses in search results
Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.
For example:
Our B2B root account is company@example.com.
Our employee's mail address is employee@shopware.com.Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.
So the request is to have an option to index employee mail addresses and associate them with…
1 vote -
Social Shopping / Product comparison: Media URL with sales channel domain
EN
We often receive enquiries about how image links in product comparisons or social shopping can be adjusted to use the domain of the exporting sales channel. There were already tickets for this in the old issue tracker: e.g. https://issues.shopware.com/issues/NEXT-17674.However, this ticket was then created last year https://github.com/shopware/shopware/issues/4807, reporting that CDN media were receiving the wrong domain.
Programme request:
Please adjust the URL determination for media so that the handling of media links follows the same pattern as the product links within a product comparison. Of course, it must be possible to resolve the link. CDNs must…1 vote
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