1510 results found

1. Avoiding errors with PayPal partial refunds

   The PayPal API built into Shopware enables refunds with a single click. Unfortunately, in the hustle and bustle of everyday customer service, mistakes often occur with partial refunds—for example, instead of a $20 discount, the entire amount ($100) is accidentally refunded. This happens to every employee at least once a month because the entire amount is preset in the “Amount” field by default and it is easy to forget to adjust it.

   Possible solutions:

   1) The “Amount” field is empty and the amount must be actively entered.

   2) The amount is highlighted in red.

   2) A warning message appears: “Do you really want to refund the full amount?”

   4) A second button with a less saturated color, “Partial refund,” is placed next to the blue “Refund” button.

   Can Shopware or PayPal do anything about this, or is there already a solution?

   The PayPal API built into Shopware enables refunds with a single click. Unfortunately, in the hustle and bustle of everyday customer service, mistakes often occur with partial refunds—for example, instead of a $20 discount, the entire amount ($100) is accidentally refunded. This happens to every employee at least once a month because the entire amount is preset in the “Amount” field by default and it is easy to forget to adjust it.

   Possible solutions:

   1) The “Amount” field is empty and the amount must be actively entered.

   2) The amount is highlighted in red.

   2) A warning message appears: “Do… more

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   2 comments  ·  PayPal & Braintree  ·  Delete…  ·  Admin →
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2. Exclude Variants From Sitemap If Canonicals Are Used

   Please implement an option that allows to exclude variants from sitemap generation. Especially in cases where all variants are using a cononical which points to the main product it would be good to exclude these kind of entries, which all refer to the same product anyway.

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   0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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3. Multi Inventory - Save multiple stock updates at once

   Feature: Multi Inventory

   If you have multiple warehouses in a warehouse group, at the moment you need to save the changes for every single warehouse one after the other. This does not feel intuitiv and slows down the process.

   I have recorded this in a test environment:
   https://www.awesomescreenshot.com/video/44727162?key=8481c10b30e8e71a1daeda1cee4be3da

   As you can see this can be quite annoying.

   In my opinion, it would be more user friendly if there would be one global save button for the multi inventory window than having to save every single change for every single warehouse.

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   0 comments  ·  User Experience  ·  Delete…  ·  Admin →
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4. Custom product descriptions per saleschannel

   It would be nice to allow inserting a custom product description per saleschannel for products. This way it would be possible to easily adjust the voice of tone and the highlighted information to my target group (ex. B2B & B2C). It could be also relevant for other text fields in the product like the title.

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   0 comments  ·  Products, Prices & Properties  ·  Delete…  ·  Admin →
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5. AI generated content for all text fields

   It would be helpful to have the option to create a text via AI (as it is possible in shop experiences and product desrciption) would be available to all text fields, including custom fields, when creating/editing a product.

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6. B2B Components: Include divergent mail addresses in search results

   Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.

   For example:

   Our B2B root account is company@example.com.
   Our employee's mail address is employee@shopware.com.

   Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.

   So the request is to have an option to index employee mail addresses and associate them with the B2B account for search results.

   Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.

   For example:

   Our B2B root account is company@example.com.
   Our employee's mail address is employee@shopware.com.

   Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.

   So the request is to have an option to index employee mail addresses and associate them with… more

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   0 comments  ·  B2B  ·  Edit…  ·  Delete…  ·  Admin →
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7. Social Shopping / Product comparison: Media URL with sales channel domain

   EN
   We often receive enquiries about how image links in product comparisons or social shopping can be adjusted to use the domain of the exporting sales channel. There were already tickets for this in the old issue tracker: e.g. https://issues.shopware.com/issues/NEXT-17674.

   However, this ticket was then created last year https://github.com/shopware/shopware/issues/4807, reporting that CDN media were receiving the wrong domain.

   Programme request:
   Please adjust the URL determination for media so that the handling of media links follows the same pattern as the product links within a product comparison. Of course, it must be possible to resolve the link. CDNs must also be taken into account, whereby the request was also made that it should be possible to resolve the domains per sales channel.

   According to tests in Shopware 6.7.4.2, the domain from APP_URL is used during export; no adjustment to other sales channels is made. Neither AI nor humans can find any information in the (dev) documentation as to whether and, if so, how it is possible to change this behaviour. If there are already settings options for the media link, it would be necessary to document these clearly and display them in the search.

   ---

   DE
   Es kommt öfter die Nachfrage, wie in Produktvergleichen oder Social Shopping die Bildlinks so angepasst werden können, dass sie die Domäne des exportierenden Verkaufskanals nutzen. Da zu gab es im alten Issuetracker bereits Tickets: z.B. https://issues.shopware.com/issues/NEXT-17674.

   Jedoch wurde im letzten Jahr dann dieses Ticket erstellt https://github.com/shopware/shopware/issues/4807, worin gemeldet wurde, dass CDN Medien die falsche Domain erhielten.

   Programmwunsch:
   Bitte die URL Ermittlung für Medien so anpassen, dass die Behandlung von Medienlinks dem gleichen Schema folgt wie die Produktlinks innerhalb eines Produktvergleichs. Natürlich muss der Link aufgelöst werden können. Außerdem berücksichtigt werden müssen naturlich CDNs, wobei hier auch der Wunsch geäußert wurde, dass es ebenfalls möglich sein soll die Domänen pro Verkaufskanal aufzulösen.

   Gemäß Versuchen in Shopware 6.7.4.2 wird beim Export die Domäne aus der APP_URL verwendet, eine Anpassung an andere Verkaufskanäle erfolgt nicht. Weder KI noch Mensch finden in der (Dev-)Dokumentation Hinweise, ob und wenn ja wie, eine Änderung des Verhaltens möglich ist. Falls es bereits Einstellmöglichkeiten für den Medienlink gibt, wäre es notwendig diese verständlich zu dokumentieren und in der Suche anzuzeigen.

   EN
   We often receive enquiries about how image links in product comparisons or social shopping can be adjusted to use the domain of the exporting sales channel. There were already tickets for this in the old issue tracker: e.g. https://issues.shopware.com/issues/NEXT-17674.

   However, this ticket was then created last year https://github.com/shopware/shopware/issues/4807, reporting that CDN media were receiving the wrong domain.

   Programme request:
   Please adjust the URL determination for media so that the handling of media links follows the same pattern as the product links within a product comparison. Of course, it must be possible to resolve the link. CDNs must… more

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   0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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8. Admin content language selection

   When you currently access an overview in our Admin (e.g. Product overview), the content will always be shown in the system default language, no matter what your admin user setting is. I have attached a screenshot, where you can see, that the menus overall are all in english but the content is showing the german language instead, since it's the default system language.

   This really annoying since it forces me to switch in every menu the content language back to english.

   My suggestion would be to take the language settings of the admin user into account and always show the content also in that language.

   When you currently access an overview in our Admin (e.g. Product overview), the content will always be shown in the system default language, no matter what your admin user setting is. I have attached a screenshot, where you can see, that the menus overall are all in english but the content is showing the german language instead, since it's the default system language.

   This really annoying since it forces me to switch in every menu the content language back to english.

   My suggestion would be to take the language settings of the admin user into account and always show the… more

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9. API extension: Make trial status for plugin rentals queryable

   For extensions with usage-based features (e.g., character quotas, API limits, etc.), it would be very helpful to be able to query the current trial status of a plugin rental via API.

   Specifically, the following scenario applies:
   For plugins that unlock the full range of functions during the trial month (e.g., a translation plugin that can translate almost the entire shop), we are increasingly observing that users take advantage of the free month to translate the entire shop once and then cancel. Without a technical way to recognize the trial month, it is difficult to limit this fairly.

   A simple flag would be desirable, e.g., isTrialActive, which can be queried via API. This would allow us to activate a transparent limitation during the trial period and automatically unlock full functionality after it expires.

   Example application:
   During the trial month:
   - quota of, for example, 100,000 characters.
   - All functions can be tested realistically.
   - However, the free trial month is not used as a full “free full version.”

   After the end of the trial: Automatic release of the full quota/scope with active rental
   Such a trial flag would make it possible to design fair trial periods – both for merchants (realistic testing) and for developers (protection against abuse) – without complicated workarounds or external billing logic.

   For extensions with usage-based features (e.g., character quotas, API limits, etc.), it would be very helpful to be able to query the current trial status of a plugin rental via API.

   Specifically, the following scenario applies:
   For plugins that unlock the full range of functions during the trial month (e.g., a translation plugin that can translate almost the entire shop), we are increasingly observing that users take advantage of the free month to translate the entire shop once and then cancel. Without a technical way to recognize the trial month, it is difficult to limit this fairly.

   A simple flag… more

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   0 comments  ·  In-App Purchases  ·  Delete…  ·  Admin →
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10. Enhanced in-app purchase API for usage-based models

    We want to develop extensions that are billed entirely via IAP (comment from Shopware: IAP stands for In App Purchases) – without our own subscription logic or external billing. Typical use cases are usage-based features such as quotas (e.g., search volume per month), limits, or activations with periodic renewal.

    Currently, Shopware.InAppPurchase.isActive(‘MyExtensionName’, ‘my-iap-identifier’) only returns a Boolean (purchased: true/false).
    However, for usage-based models, we lack the specific billing period, e.g., to reliably reset quotas when transitioning to the new period.

    Our request/feature request:
    In addition to isActive(), minimal contract information would be helpful, e.g.:
    - Purchase or start date of the current billing period
    - Billing interval (e.g., monthly, annually)
    - Flag indicating whether it is a wildcard/stage environment

    This would allow usage-based features (such as search volume, API quotas, free requests, etc.) to be implemented correctly, transparently, and fairly— without having to implement a parallel subscription or billing solution alongside Shopware IAPs.

    We want to develop extensions that are billed entirely via IAP (comment from Shopware: IAP stands for In App Purchases) – without our own subscription logic or external billing. Typical use cases are usage-based features such as quotas (e.g., search volume per month), limits, or activations with periodic renewal.

    Currently, Shopware.InAppPurchase.isActive(‘MyExtensionName’, ‘my-iap-identifier’) only returns a Boolean (purchased: true/false).
    However, for usage-based models, we lack the specific billing period, e.g., to reliably reset quotas when transitioning to the new period.

    Our request/feature request:
    In addition to isActive(), minimal contract information would be helpful, e.g.:
    - Purchase or start date of the… more

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    0 comments  ·  In-App Purchases  ·  Delete…  ·  Admin →
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11. Use Flow Builder for automatic refunds

    If an order's status is changed to 'cashback', the Flow Builder should automatically trigger a PayPal refund for that order. This reduces the need for manual work and eases the burden on customer support.

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    0 comments  ·  PayPal & Braintree  ·  Delete…  ·  Admin →
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12. Create Quote-Documents before sending the Quote

    Currently, in the quote module, generating quote documents is only technically possible when the quote is sent. This means that employees cannot review the details and final layout of the documents in advance or coordinate with colleagues. Especially in complex B2B processes, where quality assurance and coordination are essential, this causes unnecessary sources of error and additional effort.

    Specific Improvement Proposal:

    The function for generating quote documents (e.g., PDF) should be decoupled from the sending process.
    It should be possible at any time—at the latest after saving the quote as a “draft”—to create, download, and review the final quote document before the quote is actually sent.
    Optionally, a release workflow can be integrated, allowing, for example, the sales or back-office teams to approve or comment on the documents before they are sent to the customer.

    Added Value and Benefits:

    • Checkability: Employees can internally review quotes in advance and prevent errors in content or layout.

    • Transparency: The final document is visible for parallel approval processes before it is sent.

    • More Efficient Processes: Reduces returns, customer queries, and deletions due to faulty quotes, saving time in daily operations.

    Currently, in the quote module, generating quote documents is only technically possible when the quote is sent. This means that employees cannot review the details and final layout of the documents in advance or coordinate with colleagues. Especially in complex B2B processes, where quality assurance and coordination are essential, this causes unnecessary sources of error and additional effort.

    Specific Improvement Proposal:

    The function for generating quote documents (e.g., PDF) should be decoupled from the sending process.
    It should be possible at any time—at the latest after saving the quote as a “draft”—to create, download, and review the final quote document… more

    2 votes

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    0 comments  ·  B2B  ·  Delete…  ·  Admin →
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13. Separate customer e-mail address for sending invoices (billing address)

    Deutsch:
    Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.

    Englisch:
    Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to specify not only a separate billing address, but also a separate email address for receiving invoices. This should then also be available for export (via API etc.) to any connected ERP.

    Deutsch:
    Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.

    Englisch:
    Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to… more

    5 votes

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    1 comment  ·  Orders & Customers  ·  Delete…  ·  Admin →
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14. Add “tax column instead of unit price” option to cart as well

    In Shopware 6.7.1 the option to display either the unit price or the VAT of the respective line item was introduced. However, it only changes the list in the checkout. It would be useful to have the same option for the cart as well.

    See: https://docs.shopware.com/en/shopware-6-en/settings/Shopping-cart#cart:~:text=Order%20confirm%20page%3A%20tax%20column%20instead%20of%20unit%20price

    DE: In Shopware 6.7.1 wurde die Option “Steuerspalte anstatt Stückpreis” eingeführt, die entweder den Stückpreis oder die Mehrwertsteuer der jeweiligen Position anzeigt. Diese Änderung betrifft jedoch nur die Liste im Checkout. Es wäre sinnvoll, dieselbe Option auch für den Warenkorb zu haben.

    3 votes

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    0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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15. Migrate advanced search configuration to all Storefronts

    The configuration options in the advanced search are numerous and complex to maintain.
    If you want to set boostings, actions and synoyms in all storefronts, the same configuration has to be made 24 times in our case, although we only have 4 different languages.
    This maintenance effort could be considerably simplified by a migration feature/option.

    9 votes

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    1 comment  ·  Migration & Im-/Export  ·  Delete…  ·  Admin →
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16. Add hreflang support across multiple sales channels

    Currently hreflang only applies to different domains within one sales channel. It would be useful to be able to define other languages for hreflang tags across multiple sales channels (i.e. separate sales channels for EU and US, linking to each other)

    8 votes

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    0 comments  ·  SEO  ·  Delete…  ·  Admin →
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17. Use Thumbnails for Property Images in Filter

    Please adjust the default template
    Resources/views/storefront/component/listing/filter/filter-property-select.html.twig
    so that when images are assigned to properties, the appropriate thumbnail images are used instead of the full original images.

    Currently, the original image is loaded, which can negatively impact page load performance.

    In our instance, I’ve already implemented a manual fix by replacing:

    {% set media = element.media.url %}

    with:
    
    {% set media = element.media.thumbnails | filter(t => t.width == 100 and t.height == 100) | first.url %}

    This ensures that a 100x100 thumbnail is used when available.

    4 votes

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    0 comments  ·  Sales Channels  ·  Delete…  ·  Admin →
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18. Make first- and last name optional for company accounts

    First- and last name should be optional if setting up a new customer entry through the administration or by using the register form IF it is a company account.

    31 votes

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    PLANNED  ·  4 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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19. Advanced product catalogue -> display new products but deactivate buy function

    Extend the existing Advanced Product Catalog functionality

    The existing Advanced Product Catalog should be extended to allow new added products and categories in the shop to be visible in the storefront but not purchasable by default (Not Show Add to Basket Button).

    Only after explicitly adding them to the active B2B catalog should they become available for purchase. This enables merchants to showcase their full product range—e.g. for previews, B2B catalogs, or product teasers—without making new items immediately orderable. It supports better assortment planning, pre-marketing, and channel-specific catalog management.

    3 votes

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    0 comments  ·  B2B  ·  Delete…  ·  Admin →
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20. Customer-specific product restriction like min/max/stacking for order quantity

    Customer-related product restriction such as min/max/staggered quantity per order. The values on the product are currently Global.

    In the B2B case in particular, you want to be able to set the minimum or maximum quantity of this product that the customer can order per customer. As this rule can differ per customer or customer group, it cannot currently be implemented as the rule applies globally for the product.

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    0 comments  ·  Products, Prices & Properties  ·  Delete…  ·  Admin →
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