1501 results found

1. Admin orders: Add option to manually add deactivated products

   A customer of ours suggested this feature;

   It should be possible to have the option to add deactivated products to a manually placed order. Perhaps with a checkbox while we're adding the products or clearly mark the deactivated products in order to avoid mixing them up with active ones, in case product names are rather similar.

   The specific usecase is this:

   That merchant frequently places manual orders in their Admin for customers. Contrary to what one might assume (I did so as well), it is not a once-in-a-lifetime event that while you work on said manual order, another customer in the frontend already buys the stock away, leading to the product no longer being available. The shop owner reported THREE separate occasions where this happened and thus, understandably, now seeks a solution for these cases.

   There are workarounds of course, but they all come with advantages and disadvantages and at least I was not able to think of any which is really failure proof. They all also require multiple steps to get them working (like manually adjusting stock amounts before the manual order and then after again) other than automating everything via API, which sort of defeats the point of Admin orders.

   Assuming we tackle this problem, it should most definitely be a setting or option because if we show any and all products, even deactivated ones, as possible selection during the creation of manual orders, we'll probably introduce new problems for shops which only have products available once and never again afterwards. In these cases, the products likely end up disabled once they're sold out and they'd NOT want those to clutter the dropdown list when placing an Admin order.

   A customer of ours suggested this feature;

   It should be possible to have the option to add deactivated products to a manually placed order. Perhaps with a checkbox while we're adding the products or clearly mark the deactivated products in order to avoid mixing them up with active ones, in case product names are rather similar.

   The specific usecase is this:

   That merchant frequently places manual orders in their Admin for customers. Contrary to what one might assume (I did so as well), it is not a once-in-a-lifetime event that while you work on said manual order, another customer in… more

   2 votes

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   0 comments  ·  Inventory  ·  Delete…  ·  Admin →
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2. E-invoice for cancellation invoice, too

   Currrently only the invoice itself is abvailable for creating as a Zugferd format. The cancellation invoice should added as soon as possible, because this may lead to irriatations at accounting.

   19 votes

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   PLANNED  ·  7 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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3. PayPal: add option to disable Smart Payment Button for other payment methods

   Currently, users can only disable the Smart Payment Buttons for the standard PayPal payment method, which replaces the (by default) yellow PayPal button with the standard button to conclude the checkout.

   However that setting does not have effect on the other payment methods provided by PayPal, such as Apple Pay, Google Pay or even the Pay Later option by PayPal. Those still replace the default pay button with their own graphic.

   It would be useful to be able to disable them as well to have more control over the shop design.

   2 votes

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   0 comments  ·  PayPal & Braintree  ·  Delete…  ·  Admin →
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4. Make font size configurable in document footers

   Make font size configurable in document footers via option in document settings.

   2 votes

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   0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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5. Feature Request: Country-specific delivery times per shipping method

   Currently, Shopware only allows one global delivery time per shipping method.

   To accommodate different delivery times for each destination country, separate shipping methods must be created.

   In more complex shipping setups, this leads to a very high number of shipping methods.

   In this case:

   • Approximately 130 standard shipping methods
   • Approximately 100 express shipping methods
   • Over 200 active shipping methods in total

   • This results in considerable administrative overhead regarding:

   • Maintenance and updates

   • Rule assignment

   • Quality assurance

   • Error potential

   • Overview in the admin panel

   Especially with service providers like DHL and DHL Express, detailed, country-specific transit time tables exist that need to be updated regularly. Grouping by region (e.g., EU, USA, Asia) is not practical here, as transit times change dynamically and the grouping logic would have to be constantly adjusted.

   Problem Statement
   The current system architecture forces merchants to create multiple shipping methods simply to represent different delivery times for each country.

   There is no way to define delivery times, similar to shipping costs, differentiated by destination country.

   Requested Feature
   Extension of shipping methods to include country-specific delivery time logic, e.g.:

   • A matrix within a shipping method:

   Country → Delivery Time

   or alternatively

   • Rule-based assignment of delivery times via the Rule Builder

   The goal is to represent different delivery times for each country without having to create separate shipping methods.

   Expected Added Value
   - Significant reduction in the number of shipping methods
   - Simplified maintenance when changing delivery times
   - Improved clarity in the backend
   - Reduced error susceptibility
   - Better scalability for international shipping

   Currently, Shopware only allows one global delivery time per shipping method.

   To accommodate different delivery times for each destination country, separate shipping methods must be created.

   In more complex shipping setups, this leads to a very high number of shipping methods.

   In this case:

   • Approximately 130 standard shipping methods
   • Approximately 100 express shipping methods
   • Over 200 active shipping methods in total

   • This results in considerable administrative overhead regarding:

   • Maintenance and updates

   • Rule assignment

   • Quality assurance

   • Error potential

   • Overview in the admin panel

   Especially with service providers like DHL and DHL Express, detailed, country-specific transit time tables exist that need to… more

   2 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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6. Subscriptions available in Evolve

   Include Shopware Subscriptions already for lower tier plan(s) - at least Evolve.

   2 votes

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7. Make Advanced Search 2.0 more configurable

   EN
   
   Advanced Search 2.0 / OpenSearch already offers good results. However, not all users can make optimum use of it because, for example, it is not possible to set how much deviation a result may have compared to the top-ranked result. In the technical trade, product names can be very close to each other, so an exact match is often required here. Although the best results are presented first, similar results are also presented. For example, S25 and S25+ would be very close to each other and therefore offer the potential for a bad purchase with subsequent returns.

   For customers with such search requirements, it would be helpful if they could set how high the deviation in the ranking may be or how far the distance may be in the fuzzy search.

   DE
   
   Advanced Search 2.0 / OpenSearch bietet bereits gute Ergebnisse. Jedoch ist nicht für alle Nutzer eine optimale Nutzung möglich, weil zum Beispiel nicht eingestellt werden kann, wie viel Abweichung ein Ergebnis im Vergleich zum top gerankten Ergebnis haben darf. Im technischen Handel können Produktbezeichnungen sehr nah beieinander liegen, daher wird hier oft eine genaue Übereinstimmung benötigt. Zwar werden die besten Ergebnisse als erstes präsentiert, aber ähnliche Ergebnisse ebenfalls. Somit würden als Beispiel S25 und S25+ sehr nah beieinander liegen und bieten somit Potenzial zum Fehlkauf mit anschließenden Retouren. Für Kunden mit solchen Anforderungen an die Suche wäre es hilfreich, wenn sie einstellen könnten, wie hoch die Abweichung im Ranking sein darf oder wie weit die Distanz bei der unscharfen Suche sein darf.

   EN
   
   Advanced Search 2.0 / OpenSearch already offers good results. However, not all users can make optimum use of it because, for example, it is not possible to set how much deviation a result may have compared to the top-ranked result. In the technical trade, product names can be very close to each other, so an exact match is often required here. Although the best results are presented first, similar results are also presented. For example, S25 and S25+ would be very close to each other and therefore offer the potential for a bad purchase with subsequent returns.

   For… more

   25 votes

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   3 comments  ·  Search  ·  Delete…  ·  Admin →
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8. Multi-user support for customer service representatives – login as any company employee in a B2B environment

   In B2B transactions, customer service representatives regularly handle and process orders on behalf of customers, especially for telephone orders or orders requiring extensive consultation.

   Currently, they log in to the backend with administrator rights and then use the "Log in as customer" function in the frontend to place orders directly in the shop or to assist customers with their use.

   However, this approach currently only works for the primary user of a company account.

   In cases where a customer uses multiple employee accounts within a company structure, it is not possible to log in as another employee of that company to, for example, place an order on behalf of a specific employee or to review their purchase approvals.

   Goal / Benefit

   To enable customer service representatives or administrators to log in to the shop as any employee of a company account.

   This allows support staff to authentically process telephone orders, approval processes, or reorders on behalf of the correct employee.

   Improved traceability (correct customer, correct rights and approvals) and simplification of customer support in the B2B environment.

   In B2B transactions, customer service representatives regularly handle and process orders on behalf of customers, especially for telephone orders or orders requiring extensive consultation.

   Currently, they log in to the backend with administrator rights and then use the "Log in as customer" function in the frontend to place orders directly in the shop or to assist customers with their use.

   However, this approach currently only works for the primary user of a company account.

   In cases where a customer uses multiple employee accounts within a company structure, it is not possible to log in as another employee of that company… more

   4 votes

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   0 comments  ·  B2B  ·  Delete…  ·  Admin →
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9. The scrollbar in the category tree needs to be more user-friendly.

   If the shop has a complex category structure, navigating the categories in the admin area can quickly become very confusing. It often requires clicking and using the scroll bar, which is located at the very end of the category tree. This means users have to repeatedly scroll to the end of the tree, which is very time-consuming and needs to be simplified.

   2 votes

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   0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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10. Add promotion code via link

    It would be a nice feature if discount codes could be redeemed via link in the same way that EasyCoupon does it for example. This would allow merchants to send mails already including a working link to get the customer shopping with their discount. For the customers, this would make the journey smoother because they don't need to back and forth to get some code and find the field to enter it and so on.

    Plus, the customer is probably much more likely to actually complete the checkout if they see their shiny discount applied at all times right from the moment they visit the store.

    It would be a nice feature if discount codes could be redeemed via link in the same way that EasyCoupon does it for example. This would allow merchants to send mails already including a working link to get the customer shopping with their discount. For the customers, this would make the journey smoother because they don't need to back and forth to get some code and find the field to enter it and so on.

    Plus, the customer is probably much more likely to actually complete the checkout if they see their shiny discount applied at all times right from… more

    4 votes

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    0 comments  ·  Marketing & Promotions  ·  Delete…  ·  Admin →
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11. Don't use the first page of a paginated sequence as the canonical page

    https://developers.google.com/search/docs/specialty/ecommerce/pagination-and-incremental-page-loading

    Use URLs correctly:
    - Give each page a unique URL. For example, include a ?page=n query parameter, as URLs in a paginated sequence are treated as separate pages by Google.
    - Don't use the first page of a paginated sequence as the canonical page. Instead, give each page its own canonical URL.

    ---

    Currently, the canonical page in categories is always the first page. Without pagination URLs.

    According to Google, the canonical URL should be set up including pagination.

    Please correct this.

    3 votes

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    0 comments  ·  SEO  ·  Delete…  ·  Admin →
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12. ZIP code validation only takes effect once all other mandatory fields have been filled in during checkout.

    While testing the checkout process, I noticed inconsistent behavior when validating the postal code.

    Steps to reproduce:

    1. Go to checkout.

    2. Select country.

    3. Enter an invalid value in the “Postal code” field (e.g., asdasd or asd123).

    4. Leave at least one other required field blank.

    5. Click “Continue.”

    Result:
    All required fields are marked as incorrect except for country and zip code.
    The zip code is not displayed as invalid in this state.

    Further behavior:
    As soon as the previously missing required field is filled in, the zip code validation takes effect retrospectively and the field is then marked as incorrect.

    Expected behavior:
    The ZIP code should be validated immediately as soon as an invalid format is entered, regardless of the status of other required fields or alternatively, a uniform validation behavior should be applied to all required fields.

    Note:
    Even though this case is likely to occur rarely, the behavior appears inconsistent to users and could lead to confusion.

    While testing the checkout process, I noticed inconsistent behavior when validating the postal code.

    Steps to reproduce:

    1. Go to checkout.

    2. Select country.

    3. Enter an invalid value in the “Postal code” field (e.g., asdasd or asd123).

    4. Leave at least one other required field blank.

    5. Click “Continue.”

    Result:
    All required fields are marked as incorrect except for country and zip code.
    The zip code is not displayed as invalid in this state.

    Further behavior:
    As soon as the previously missing required field is filled in, the zip code validation takes effect retrospectively and the field is then marked as incorrect.

    Expected behavior:… more

    3 votes

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    0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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13. Display filter as a checkbox without dropdown

    Currently, properties are always displayed as drop-down menus in the filters. It would be nice if there were an option to display individual properties as checkboxes in the filters.
    
    For example, it makes no sense to display a drop-down menu if a property only has one value.
    
    It would be nice to have the option of displaying the value without a drop-down menu, as is the case with the free shipping filter.

    2 votes

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    0 comments  ·  Products, Prices & Properties  ·  Delete…  ·  Admin →
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14. Enable Variant Changes Directly in the Shopping Basket and Checkout

    Currently, when customers want to change a variant of a product already added to the shopping basket — for example, choosing a different size or color — they are required to leave the basket or checkout and navigate back to the product detail page. This process interrupts the purchasing flow and increases the likelihood of order cancellations or customer frustration.

    With this enhancement, customers should be able to easily modify product variants directly from the basket or checkout interface.

    Functional Proposal:

    Add a variant selector for each product line item in the shopping basket and checkout.

    When a customer changes a variant, the system automatically updates the line item’s price, stock information, and product image accordingly.

    Currently, when customers want to change a variant of a product already added to the shopping basket — for example, choosing a different size or color — they are required to leave the basket or checkout and navigate back to the product detail page. This process interrupts the purchasing flow and increases the likelihood of order cancellations or customer frustration.

    With this enhancement, customers should be able to easily modify product variants directly from the basket or checkout interface.

    Functional Proposal:

    Add a variant selector for each product line item in the shopping basket and checkout.

    When a customer changes… more

    4 votes

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    0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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15. B2B Components: Show Request quote button without login

    This feedback comes from a customer. They ask for the request button to be always visible, if quotes are possible.

    If a guest customer clicked on the button the login request appears. After logging in the quote can be requested as usual.

    2 votes

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    0 comments  ·  B2B  ·  Delete…  ·  Admin →
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16. Force customers to assign a new password after creation via the administration

    There should be an option to force customers - that have been set up through the administration - to change their password after the initial login.

    4 votes

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    0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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17. Custom fields as filters in categories

    In Shopware 5 the free text fields could be directly used as catgory filter and the filters have been configurable (Anzeige Modus). That means the customer could define how a selection of value shall be in the frontend (Slider, Checkbox, Simple, Multiselection).

    The second thing: Using custom fields cannot be done directly. You have to add a property, then it can be used with the limits of the usual behaviour of catalogue > properties.

    It would be great if this will be easier to use custom field in future a filter criteria.

    3 votes

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    0 comments  ·  Products, Prices & Properties  ·  Delete…  ·  Admin →
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18. Structured data for AI readability

    I recently stumbled upon this press release by one of our partners - basically an ad for their plugin: https://www.openpr.de/news/1299320/Shopware-Shops-werden-KI-sichtbar-mitho-veroeffentlicht-KI-Agentic-Commerce-Plugin.html

    However, as Shopware wants to go ahead with AI massively, the proposed features seem to be basic when it comes towards being prepared for AI readability:

    • structured product and category feeds in JSON format
    • llms.txt and other manifests for AI
    • precise microdata and JSON descriptions of variants, prices, shipping etc.
    2 votes

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    0 comments  ·  AI  ·  Delete…  ·  Admin →
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19. Missing order line item status for partial cancellations

    When a partial cancellation of an order line item occurs, it is unclear which status should be used.

    Example scenario:
    An order contains a line item with a quantity of 10 units. Due to limited availability, 2 units are canceled and refunded, while 8 units remain fulfilled. Conceptually, the line item would require a status such as “partially canceled”.

    However, no such status exists for cancellations. In contrast, a “partially returned” status is available for returns.

    2 votes

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    0 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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20. search term history for the frontend

    It should be possible to store the last used search terms of a guest or active customer.
    He should be able to review his last entered search terms.

    This may be activated via option.

    •  

    13 votes

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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