101 results found

1. Optimization of plugin management and configuration in Shopware 6 Admin

   We are having difficulties finding and managing the apps and plugins installed in Shopware 6 within the admin area. Since many standard features from SW5 have been removed and must now be replaced by apps, there is no central overview for these extensions. The apps are spread out across different sections, without a clear indication of which plugin provides which functionality. This leads to issues with managing and identifying extensions.

   Note from Shopware Support:
   We think it's a very good idea. For many colleagues in support, it is often very difficult to find out which plugin inserts which functions and where these are configured.

   Main Issues:

   Scattered Apps: Apps are spread out across various sections of the admin area (e.g., Marketing, System, Settings), making them difficult to find.

   No Clear Function Assignment: After installation, it is often unclear which plugin is responsible for which function. Only after disabling a plugin does it become apparent what it was doing.

   Challenges with CMS Plugins: With multiple CMS plugins active at the same time, it’s almost impossible to figure out which plugin is being used in which Shopping Experience without manually testing each one.

   Shopify Example:
   We find that Shopify has a clear structure where all apps are centrally located under one "Apps" section, with direct access to configuration, making it super easy to manage.

   Use Cases for Clarification:

   1 - Finding an App:
   If i want to configure a recently installed plugin. However, it is scattered across the admin area (e.g., partly under Marketing, partly under System), and there is no central overview. The user wastes time searching for the app.

   Use Case 2 - Unclear Function Assignment:
   As a shop owner, i noticed a functionality in our shop (e.g., "Products in saved shopping carts" under Marketing) but does not know whether it’s part of the core system or added by a plugin. Suggestion: Clearly indicate which function is provided by which plugin.

   Wanted improvements:

   Introduce a central "Plugin" section where all installed extensions are listed and can be configured.

   Clearly label in the admin area which functions belong to which plugins. Maybe with an Icon and text on hover.

   Improve the identification of CMS plugins within Shopping Experiences.

   We are having difficulties finding and managing the apps and plugins installed in Shopware 6 within the admin area. Since many standard features from SW5 have been removed and must now be replaced by apps, there is no central overview for these extensions. The apps are spread out across different sections, without a clear indication of which plugin provides which functionality. This leads to issues with managing and identifying extensions.

   Note from Shopware Support:
   We think it's a very good idea. For many colleagues in support, it is often very difficult to find out which plugin inserts which functions and… more

   3 votes

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   0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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2. Main product stock as sum of child variants stock

   For the Product Managers, easily getting a view of stock levels is difficult - especially as the parent stock levels do not seem to be calculated from variant/child stock levels, and there is no simple way of just seeing underlying inventory levels (Parents and Non-variant single items are indistinguishable).

   6 votes

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   0 comments  ·  Products, Prices & Properties  ·  Delete…  ·  Admin →
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3. Fallback product-layout if NO Layout is assigned

   If the values for columns cms_page_id and cmsPage within table product will be set to "NULL", the "original" default layout for product pages will be used, although I've managed to set up a new product-page layout and marked it as "default" beforehand.

   Since a different layout was defined as default layout, this particular one should also be used as fallback whenever no layout is assigned.

   Steps to reproduce:

   1. Create custom product layout
   2. Mark it as new default layout for product pages
   3. For already existing entries --> set values for mentioned columns to "NULL" or simply remove the layout assignment in the layout-tab of a product
   4. clear caches and check the layout used in the storefront

   Result: The "original" default layout will still be used as fallback , not the newly created one.

   To sum up: It would make sense if the newly created default layout would be used as fallback layout and not the shopware original one.

   If the values for columns cms_page_id and cmsPage within table product will be set to "NULL", the "original" default layout for product pages will be used, although I've managed to set up a new product-page layout and marked it as "default" beforehand.

   Since a different layout was defined as default layout, this particular one should also be used as fallback whenever no layout is assigned.

   Steps to reproduce:

   1. Create custom product layout
   2. Mark it as new default layout for product pages
   3. For already existing entries --> set values for mentioned columns to "NULL" or simply remove the layout assignment in… more
   6 votes

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   0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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4. Additional field document upload

   Additional field document upload

   If you create an additional field in which you can upload documents and you upload documents here, they will simply be thrown into the media management.
   
   It would be good if you have a selection option here when uploading where you can decide where these documents are stored.

   6 votes

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   1 comment  ·  Content management  ·  Delete…  ·  Admin →
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5. If the shopping basket contains several tax rates, each tax rate should be managed individually as an item for discounts.

   If the shopping basket contains several tax rates, each tax rate should be managed individually as an item for discounts.

   Currently, if the shopping basket contains several tax rates, a discount item is created which contains the discount for both tax rates.

   However, this can lead to problems for some merchandise management systems.

   2 votes

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   0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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6. Central Management and Exclusion of Image Keywords in Shopware

   Problem:

   The Shopware Image Keyword Assistant generated irrelevant and misleading keywords for a product image. In this specific case, keywords such as “Kanalisation,” “Kanalschacht,” and “Loch” were detected or generated — likely based on a small detail within the image — and do not accurately represent the product. These terms are inappropriate and not acceptable from a merchant’s perspective.

   Example of generated keywords:

   “Loch, Abtropfen lassen, Kanalisation, Kanalschacht, Loch, Abtropfen lassen, Kanalisation, Kanalschacht, Bodenmatte, Gepäckmatte, Autoabdeckung, Kofferraummatte, Rutschfeste Matte, matte de, tappetino auto, sotto-pavimento?, antiscivolo, tappeto auto”

   The terms “Kanalisation,” “Kanalschacht,” and “Loch” are clearly not relevant and do not meet expected quality standards.

   Current Limitation:

   At present, Shopware does not provide a way for merchants to centrally exclude or remove unwanted keywords. The only option is to manually edit keywords per media item in the media library. This becomes highly inefficient when the issue affects multiple assets (e.g., 50 images all containing the same incorrect keyword like “Kanalisation”).

   Proposed Solution:

   Introduce a centralized/global keyword management feature that allows merchants to:

   • Define a list of excluded keywords (blacklist)
   • Automatically prevent these keywords from being generated in the future
   • Remove these keywords across all existing media assets in bulk
   • Optionally trigger an update of affected metadata (e.g., alt texts) when keywords are removed

   This would significantly improve efficiency, ensure higher data quality, and give merchants better control over automatically generated content.

   Problem:

   The Shopware Image Keyword Assistant generated irrelevant and misleading keywords for a product image. In this specific case, keywords such as “Kanalisation,” “Kanalschacht,” and “Loch” were detected or generated — likely based on a small detail within the image — and do not accurately represent the product. These terms are inappropriate and not acceptable from a merchant’s perspective.

   Example of generated keywords:

   “Loch, Abtropfen lassen, Kanalisation, Kanalschacht, Loch, Abtropfen lassen, Kanalisation, Kanalschacht, Bodenmatte, Gepäckmatte, Autoabdeckung, Kofferraummatte, Rutschfeste Matte, matte de, tappetino auto, sotto-pavimento?, antiscivolo, tappeto auto”

   The terms “Kanalisation,” “Kanalschacht,” and “Loch” are clearly not relevant and do not… more

   3 votes

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   0 comments  ·  AI  ·  Delete…  ·  Admin →
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7. Adjustment of Document File Names with Placeholders for Customer Data

   Shopware does not support the use of placeholders for customer number, customer name, company name, and date in document file names. This makes efficient and precise management of generated files more challenging.

   To optimize the categorization and archiving of documents, it would be highly beneficial to allow placeholders for the mentioned customer data in both the prefix and suffix of the file name. This would significantly simplify the handling of documents and improve the overall user experience of the software.

   We kindly request that this functionality be integrated into a future version.

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   5 votes

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   0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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8. Digital Sales Rooms structured statistics (appointment outcome)

   It would be nice to store in Shopware the outcome of each appointment, linked to the presenter's account (for guided selling and hybrid approaches, but it may be nice to also have it for the self-service):
   customers connected, orders, wishlists.
   So, every sales manager could see the results of each appointment and take actions. The data is already available in real time during the session, so we just miss the data storage.

   1 vote

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   0 comments  ·  Digital Sales Rooms  ·  Delete…  ·  Admin →
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9. Rating form - better differentiation

   Extensions can also be rated directly from the Extension Manager. The structure of the form here is problematic from our point of view.
   Here, only stars can be assigned in total, which are then, however, internally assigned equally to the areas of functionality, usability, documentation and support.
   If someone rates with 3 stars, all of these areas automatically receive these 3 stars. A differentiation is therefore not possible.

   This is more than unfortunate in that here then sub-areas are supposedly evaluated, although these can not be judged at all (for example, no support was contacted, and we have for many plugins a very detailed documentation).

   Also, the customer does not see what consequences his rating has. This leads to additional - avoidable - communication and effort on all sides.

   Here it is certainly useful that the rating form allows the differentiation of the individual sub-areas, just as in other places.

   Extensions can also be rated directly from the Extension Manager. The structure of the form here is problematic from our point of view.
   Here, only stars can be assigned in total, which are then, however, internally assigned equally to the areas of functionality, usability, documentation and support.
   If someone rates with 3 stars, all of these areas automatically receive these 3 stars. A differentiation is therefore not possible.

   This is more than unfortunate in that here then sub-areas are supposedly evaluated, although these can not be judged at all (for example, no support was contacted, and we have for… more

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   2 votes

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   0 comments  ·  Shopware Account  ·  Delete…  ·  Admin →
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   IN RESEARCH  ·  AdminOliver Terhaar (Admin, shopware AG) responded

   Hello, we have planned the topic of improving the review system for the future and will also consider these points here. The current situation is also dissatisfying for us

10. Manage GDPR config for YouTube/Vimeo globally

    Different settings for multiple YouTube doesn't make much sense for Data protection. Customizing every video element and every new one for data protection can be time-consuming.

    Config:
    - YouTube/Vimeo: Advanced privacy mode
    - YouTube/Vimeo: Load video only after confirmation by the user

    2 votes

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    0 comments  ·  Content management  ·  Delete…  ·  Admin →
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11. Offer management & stock management

    If you want to place an order from an offer, but one of the items is no longer available (on sale), you can no longer place the entire order. An error message is displayed “The product [...] is no longer available”.

    It is also not possible for the customer in the frontend or the admin in the backend to edit the offer afterwards and remove the affected item

    This makes the entire offer unusable, which is of course particularly unfavorable for a B2B store, as customers here compile complex offer requests with 50 or more items.

    It would actually make sense for the order to be placed anyway and for the relevant item to be removed with a message or for the item to be removed manually. At the very least, the admin should be able to correct it.

    If you want to place an order from an offer, but one of the items is no longer available (on sale), you can no longer place the entire order. An error message is displayed “The product [...] is no longer available”.

    It is also not possible for the customer in the frontend or the admin in the backend to edit the offer afterwards and remove the affected item

    This makes the entire offer unusable, which is of course particularly unfavorable for a B2B store, as customers here compile complex offer requests with 50 or more items.

    It would actually make… more

    1 vote

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    DECLINED  ·  0 comments  ·  Inventory  ·  Delete…  ·  Admin →
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12. Hide Price and Add to Cart Button – Show “Request Quote” Only

    In B2B scenarios, it is often necessary to offer products without displaying prices or allowing direct purchases. I propose adding a feature to the B2B Components that allows specific products to be configured so that the price and “Add to Cart” button are hidden. Instead, only a “Request Quote” button should be displayed.

    This would enable merchants to:
    Offer products where prices are negotiated individually.
    Streamline the quoting process for high-value or custom items.
    Improve compliance with B2B pricing strategies and contractual agreements.

    The configuration should be product-specific and easy to manage via the admin panel, ideally with bulk selection options.

    In B2B scenarios, it is often necessary to offer products without displaying prices or allowing direct purchases. I propose adding a feature to the B2B Components that allows specific products to be configured so that the price and “Add to Cart” button are hidden. Instead, only a “Request Quote” button should be displayed.

    This would enable merchants to:
    Offer products where prices are negotiated individually.
    Streamline the quoting process for high-value or custom items.
    Improve compliance with B2B pricing strategies and contractual agreements.

    The configuration should be product-specific and easy to manage via the admin panel, ideally with bulk selection… more

    7 votes

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    0 comments  ·  B2B  ·  Delete…  ·  Admin →
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13. Product visibility: Only when customer has specific prices

    There have been a few requests by B2B shop owners where the challenge is as follows:

    Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.

    From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.

    After that was all negotiated, I'd get a price list for the various categories with individual prices, bonuses, conditions and so forth and the supplier would set it up on their end so that I could place orders online (if I wanted to) in their shop. Strictly speaking, I'd find all/most of the other items in their shop as well, but I would have preferred if I didn't - so my line of thinking aligns with the requests we got about this in Support, because I already negotiated every item which was relevant to the company I represented ahead of time - I don't need and don't want to see things I had no interest in and likely have no price list for either.

    So - two birds with one stone:

    1) The observer sees all the items they have a specific price for
    2) The observer does not need to filter what is/was relevant to them

    The implementation screams B2B Components. But I think the implementation is potentially simpler if done via Dynamic Access:

    If we had a condition which checks whether or not the observer has custom prices of any sort (be it via customer group - this should be the first condition in my mind - extended prices OR customer specific prices, we'd have all the rest covered already.

    There have been a few requests by B2B shop owners where the challenge is as follows:

    Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.

    From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.

    After that was all negotiated, I'd get a price… more

    3 votes

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    0 comments  ·  B2B  ·  Delete…  ·  Admin →
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14. Support cron jobs per application in Shopware Native PaaS

    Some business processes (like product imports) need automated scripts to run on a schedule. Shopware Native PaaS should support cron jobs per application, ideally managed through sw-paas.

    5 votes

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    0 comments  ·  PAAS  ·  Delete…  ·  Admin →
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15. 3D Preview Generator

    The 3D Preview Generator is a Shopware service that automatically creates preview thumbnails for 3D files (format .glb) uploaded to the Shopware. These previews are displayed in both the storefront and administration, ensuring that 3D content is visually represented just like other media types. It enhances visual consistency and increases the visibility of the 3D-View of your products.

    No manual configuration is needed. The previews are generated automatically upon a 3D file gets uploaded whether directly to the product media or via the media manager.

    2 votes

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    0 comments  ·  Content management  ·  Delete…  ·  Admin →
    LAUNCHED  ·  AdminMarie Reckendrees (Product Manager, shopware AG) responded

    The 3D Preview Generator got released with the 6.7.1. as a service. Feel free to provide feedback and ideas if you have any!

16. Use Unified Refund Handler to refund orders

    With the returns management in the administration, you can now record returns directly in Shopware or store the corresponding data. It is also possible to specify a refund value, which is currently only used in the documents.

    This value should be refunded via the Unified Refund Handler to the appropriate payment method, if allowed and possible.

    5 votes

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    0 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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17. Preserve CSV Order in B2B Cart Import

    When importing products into the shopping cart via CSV, the order of items should be preserved exactly as defined in the CSV file.

    Currently, the imported products are automatically sorted by article number, which makes it difficult for users to manage large product lists — especially when they are sorted intentionally (e.g., by size or priority).

    An option to maintain the original CSV order would greatly improve usability for B2B customers.

    4 votes

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    1 comment  ·  B2B  ·  Delete…  ·  Admin →
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18. Digital Sales Room - Live Queue & Direct Call Functionality

    Enhance the Digital Sales Room by introducing a real-time interaction feature (Button Frontend) that allows customers to directly request live consultations with available presenters, including a queue system for managing demand.

    Use Case Example:

    A customer browsing the Onlineshop has a question about a product or offering. Instead of waiting for a scheduled session, they can immediately request a consultation. If no presenter is available, they are placed in a queue and connected as soon as possible.

    This feature would significantly enhance the flexibility and usability of the Digital Sales Room, turning it into a hybrid tool that supports both events and real-time customer engagement.

    Enhance the Digital Sales Room by introducing a real-time interaction feature (Button Frontend) that allows customers to directly request live consultations with available presenters, including a queue system for managing demand.

    Use Case Example:

    A customer browsing the Onlineshop has a question about a product or offering. Instead of waiting for a scheduled session, they can immediately request a consultation. If no presenter is available, they are placed in a queue and connected as soon as possible.

    This feature would significantly enhance the flexibility and usability of the Digital Sales Room, turning it into a hybrid tool that supports both… more

    5 votes

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    0 comments  ·  Digital Sales Rooms  ·  Delete…  ·  Admin →
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19. Manage Newsletter receivers

    It should be possible to subscribe / unsubscribe customers to the newsletter (should trigger a confirmation mail / doi). Additionally it should be possible to prevent sending marketing mails (newsletter and other marketing related mails like recommendations or a request for customer review). It is mandatory that this flag is taken into account by extensions and that it is checked whether an e-mail can be sent.

    2 votes

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    2 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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20. New Trigger in Flow Builder for Approved Reviews

    I am encountering a limitation with the Flow Builder in Shopware 6, version 6.6.1.1. The only available trigger concerning reviews at the moment is "review got submitted". This does not align with the Rule Builder rule "Number of submitted reviews", which counts only approved reviews, and not all submitted reviews. I have reported this issue under the ticket number: NEXT-35548.

    This misalignment prevents the effective monitoring of the total number of approved reviews after approval, and the total number of all reviews when a new review is submitted.

    To address this, I would like to suggest the introduction of a new Flow Builder trigger that activates when a review is approved. This would harmonize with the existing Rule Builder rule and enable more accurate review management.

    Additionally, I recommend the creation of a new Rule Builder rule that counts all reviews, regardless of their approval status, to provide a comprehensive view of review activities which would fit the current "review got submitted" action.

    I am encountering a limitation with the Flow Builder in Shopware 6, version 6.6.1.1. The only available trigger concerning reviews at the moment is "review got submitted". This does not align with the Rule Builder rule "Number of submitted reviews", which counts only approved reviews, and not all submitted reviews. I have reported this issue under the ticket number: NEXT-35548.

    This misalignment prevents the effective monitoring of the total number of approved reviews after approval, and the total number of all reviews when a new review is submitted.

    To address this, I would like to suggest the introduction of a… more

    4 votes

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