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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

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  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
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  • The more activity and votes an idea has, the higher the chance it will be implemented
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Shopware 6 - Product Feedback & Ideas

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99 results found

  1. We are having difficulties finding and managing the apps and plugins installed in Shopware 6 within the admin area. Since many standard features from SW5 have been removed and must now be replaced by apps, there is no central overview for these extensions. The apps are spread out across different sections, without a clear indication of which plugin provides which functionality. This leads to issues with managing and identifying extensions.

    Note from Shopware Support:
    We think it's a very good idea. For many colleagues in support, it is often very difficult to find out which plugin inserts which functions and…

    3 votes

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  2. If you want to place an order from an offer, but one of the items is no longer available (on sale), you can no longer place the entire order. An error message is displayed “The product [...] is no longer available”.

    It is also not possible for the customer in the frontend or the admin in the backend to edit the offer afterwards and remove the affected item

    This makes the entire offer unusable, which is of course particularly unfavorable for a B2B store, as customers here compile complex offer requests with 50 or more items.

    It would actually make…

    1 vote

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    DECLINED  ·  0 comments  ·  Inventory  ·  Admin →
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  3. If you make a (partial) cancellation and there is an error in the amount, e.g. due to manual adjustment for discounts, then you cannot cancel the cancellation that has already been made correctly, but can only create another (partial) cancellation document. This is probably not correct from an accounting point of view, as it would have to be possible to cancel the cancellation before creating a new cancellation (document).

    2 votes

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  4. For the Product Managers, easily getting a view of stock levels is difficult - especially as the parent stock levels do not seem to be calculated from variant/child stock levels, and there is no simple way of just seeing underlying inventory levels (Parents and Non-variant single items are indistinguishable).

    6 votes

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  5. Additional field document upload

    If you create an additional field in which you can upload documents and you upload documents here, they will simply be thrown into the media management.

    It would be good if you have a selection option here when uploading where you can decide where these documents are stored.

    6 votes

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  6. If the shopping basket contains several tax rates, each tax rate should be managed individually as an item for discounts.

    Currently, if the shopping basket contains several tax rates, a discount item is created which contains the discount for both tax rates.

    However, this can lead to problems for some merchandise management systems.

    2 votes

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    0 comments  ·  Checkout  ·  Admin →
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  7. Shopware does not support the use of placeholders for customer number, customer name, company name, and date in document file names. This makes efficient and precise management of generated files more challenging.

    To optimize the categorization and archiving of documents, it would be highly beneficial to allow placeholders for the mentioned customer data in both the prefix and suffix of the file name. This would significantly simplify the handling of documents and improve the overall user experience of the software.

    We kindly request that this functionality be integrated into a future version.

    5 votes

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  8. Some business processes (like product imports) need automated scripts to run on a schedule. Shopware Native PaaS should support cron jobs per application, ideally managed through sw-paas.

    5 votes

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    0 comments  ·  PAAS  ·  Admin →
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  9. Extensions can also be rated directly from the Extension Manager. The structure of the form here is problematic from our point of view.
    Here, only stars can be assigned in total, which are then, however, internally assigned equally to the areas of functionality, usability, documentation and support.
    If someone rates with 3 stars, all of these areas automatically receive these 3 stars. A differentiation is therefore not possible.

    This is more than unfortunate in that here then sub-areas are supposedly evaluated, although these can not be judged at all (for example, no support was contacted, and we have for…

    2 votes

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  10. It would be nice to store in Shopware the outcome of each appointment, linked to the presenter's account (for guided selling and hybrid approaches, but it may be nice to also have it for the self-service):
    customers connected, orders, wishlists.
    So, every sales manager could see the results of each appointment and take actions. The data is already available in real time during the session, so we just miss the data storage.

    1 vote

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  11. Different settings for multiple YouTube doesn't make much sense for Data protection. Customizing every video element and every new one for data protection can be time-consuming.

    Config:
    - YouTube/Vimeo: Advanced privacy mode
    - YouTube/Vimeo: Load video only after confirmation by the user

    2 votes

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  12. There have been a few requests by B2B shop owners where the challenge is as follows:

    Products should only be visible IF the observer/customer has specific prices for them. Basically, this means that no products are visible UNLESS the customer has a set price for it.

    From the perspective of a former B2B procurement manager: This is a relatively common thing to see. I purchased tools for the manufacturing personnel, for example. I'd contact the potential suppliers once a year, we'd sit down, talk projected order volumes, figures and conditions.

    After that was all negotiated, I'd get a price…

    3 votes

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    0 comments  ·  B2B  ·  Admin →
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  13. The 3D Preview Generator is a Shopware service that automatically creates preview thumbnails for 3D files (format .glb) uploaded to the Shopware. These previews are displayed in both the storefront and administration, ensuring that 3D content is visually represented just like other media types. It enhances visual consistency and increases the visibility of the 3D-View of your products.

    No manual configuration is needed. The previews are generated automatically upon a 3D file gets uploaded whether directly to the product media or via the media manager.

    2 votes

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  14. With the returns management in the administration, you can now record returns directly in Shopware or store the corresponding data. It is also possible to specify a refund value, which is currently only used in the documents.

    This value should be refunded via the Unified Refund Handler to the appropriate payment method, if allowed and possible.

    5 votes

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  15. It should be possible to subscribe / unsubscribe customers to the newsletter (should trigger a confirmation mail / doi). Additionally it should be possible to prevent sending marketing mails (newsletter and other marketing related mails like recommendations or a request for customer review). It is mandatory that this flag is taken into account by extensions and that it is checked whether an e-mail can be sent.

    2 votes

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  16. When importing products into the shopping cart via CSV, the order of items should be preserved exactly as defined in the CSV file.

    Currently, the imported products are automatically sorted by article number, which makes it difficult for users to manage large product lists — especially when they are sorted intentionally (e.g., by size or priority).

    An option to maintain the original CSV order would greatly improve usability for B2B customers.

    4 votes

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    1 comment  ·  B2B  ·  Admin →
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  17. In B2B scenarios, it is often necessary to offer products without displaying prices or allowing direct purchases. I propose adding a feature to the B2B Components that allows specific products to be configured so that the price and “Add to Cart” button are hidden. Instead, only a “Request Quote” button should be displayed.

    This would enable merchants to:
    Offer products where prices are negotiated individually.
    Streamline the quoting process for high-value or custom items.
    Improve compliance with B2B pricing strategies and contractual agreements.

    The configuration should be product-specific and easy to manage via the admin panel, ideally with bulk selection…

    6 votes

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    0 comments  ·  B2B  ·  Admin →
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  18. I am encountering a limitation with the Flow Builder in Shopware 6, version 6.6.1.1. The only available trigger concerning reviews at the moment is "review got submitted". This does not align with the Rule Builder rule "Number of submitted reviews", which counts only approved reviews, and not all submitted reviews. I have reported this issue under the ticket number: NEXT-35548.

    This misalignment prevents the effective monitoring of the total number of approved reviews after approval, and the total number of all reviews when a new review is submitted.

    To address this, I would like to suggest the introduction of a…

    4 votes

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    0 comments  ·  Automation  ·  Admin →
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  19. A more comprehensive self-management feature for subscriptions is being introduced. This will allow shoppers to almost autonomously manage their subscriptions, from changing delivery frequencies to adjusting order quantities. Shoppers will be able to configure all relevant aspects of their subscriptions independently. This enhancement aims to increase efficiency for retailers and simultaneously improve the user experience by providing greater flexibility and control.

    4 votes

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  20. We currently have 3 sales channels which all work a bit different regarding their sales and payment rules. In addition we will be using promotions extensively. This means that our rule builder is slowly but surely building up with rules and hard to manage. It would be good to be able to flag or group rules and sort / filter them accordingly. Right now we manage with a naming convention, but that's not ideal.

    3 votes

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