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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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81 results found

  1. Problem:
    Merchants don't know which how the search is used by the customer. Therefore it's difficult to optimize and enhance the experience for end user.

    Solution:
    Provide data about most used keywords, errors, search volume, etc.

    34 votes

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    6 comments  ·  Search  ·  Admin →
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    We have adjusted our roadmap and removed the feature from the “Planned” status. All topics related to this idea will be incorporated into Shopware Analytics in the future.

    See:

    https://feedback.shopware.com/forums/942607-shopware-6-product-feedback-ideas/suggestions/48268421-shopware-analytics-beta-phase

  2. Search for custom fields, which are assigned/available in admin panel e.g. in orders or customers. The simplest thing would be to extend the search range so that the custom fields can also be searched. The AI Cockpit can already do this, it just needs to be extended to the search. Usage e.g. for Authorities, distributors, public offices or organizations that use internal order numbers and refers only to this numbers. Data that is fed into the custom fields in reverse from external merchandise management systems, etc.

    15 votes

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    2 comments  ·  Search  ·  Admin →
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  3. It should be possible to store search keywords for landing pages. This means, for example, that the career page could also be found under the search keyword job, jobs...education.

    5 votes

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    0 comments  ·  Search  ·  Admin →
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  4. In Advanced Search it should be possible to define the separators. Many article numbers have a " , ". Because the search interprets this as a separator, the search result is bad.

    8 votes

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    1 comment  ·  Search  ·  Admin →
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  5. Currently, it is not possible to exclude individual categories from the search. This would be useful for footer categories.

    7 votes

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    2 comments  ·  Search  ·  Admin →
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  6. Suggestion: in the admin search, also include action codes in the search. The function is missed by customers.

    2 votes

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  7. When using the search in Admin and you change the search area, the already entered search term disappears and needs to be re-entered.

    This is a potential cause for frustration.

    Imagine entering your product name, just to realise that you are in the search area "Orders", then switching to the search area "Products" and having to re-enter the same search term again.

    2 votes

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    0 comments  ·  Search  ·  Admin →
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  8. EN:
    Set if the search used fuzzy search (fault tolerant) or not because we have the problem there are to many search results, if type the exact mail address in the customer search field, of the mail address domain. If typed in the exact mail address only one or two results (if there is a customer and a guest account with the same mail address should the shown). If entered the mail address domain only all customer with the exact mail address domain should be shown.

    The search bar in the admin for customers is in great need of improvement.

    4 votes

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    1 comment  ·  Search  ·  Admin →
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  9. To further customise a shop's customer journey, it should be possible to customise the search results page.

    For categories with a layout with a product listing element, there is the option to activate/deactivate filters and to activate/deactivate filterable product properties as filters in the category settings and/or in the element settings.

    There should also be such an option for the search results page.

    21 votes

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  10. Insert the exact productid to the standard search it should be open exact product and not a list of many products.

    32 votes

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    1 comment  ·  Search  ·  Admin →
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  11. When using the search in the admin, switching the search category from "all" to any other entity, the search term or search prompt previously entered gets deleted.
    It would be more practical if the search term remained and the results would be displayed accordingly after switching the search category.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  12. The customer should be able to use his mobile phone to create order lists and orders. He can use his mobile phone in the search and scan a barcode, for example. The article number is then inserted into the search field or into the quick order via the barcode. Especially interesting in the b2b sector

    4 votes

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    2 comments  ·  Search  ·  Admin →
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  13. As a shop owner I still want to show former products and their variants to users and keep the URLs valid.

    Only recent versions and products not excluded from search should appear within the in-store search.

    https://store.shopware.com/de/esmx267827209428m/artikel-aus-suche-ausschliessen.html lists the extension's feature to be available with Shopware 6.

    Actually it is not.

    While you can exclude a product to appear in listings and you being able to exclude it from listings AND search ... there is no option to exclude it from search only.

    2 votes

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  14. This does not live up to the name, even as an advanced version. Again, not even basic functions like boost and burry, synonyms, redirects or result manipulation are included. In addition, the search cannot be switched off when using external tools (which has its advantages and disadvantages). You are forced to rely on an external solution, although this should be a matter of course for a store and belongs to the basics. Especially with the more expensive packages.

    5 votes

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    2 comments  ·  Search  ·  Admin →
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  15. As a shop owner, my customers should be able to find every content of the shop, not only products.

    13 votes

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  16. EN

    Advanced Search 2.0 / OpenSearch already offers good results. However, not all users can make optimum use of it because, for example, it is not possible to set how much deviation a result may have compared to the top-ranked result. In the technical trade, product names can be very close to each other, so an exact match is often required here. Although the best results are presented first, similar results are also presented. For example, S25 and S25+ would be very close to each other and therefore offer the potential for a bad purchase with subsequent returns.

    For…

    11 votes

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    2 comments  ·  Search  ·  Admin →
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  17. Currently it's not possible to set a ranking for the different product data fields. You can only prioritize if a field is relevant for the search or not - hence a title is as important as a description. This leads to false or bad search results.

    4 votes

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    0 comments  ·  Search  ·  Admin →
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  18. When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.

    The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.

    If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.

    However, when saving, it is often found that the email address entered already exists, which leads to an abort.

    Suggestions for improvement:

    Optimization of customer search:

    Improve search algorithms to find customers faster…

    3 votes

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  19. In older versions of Shopware 6 the ranking points were shown in the advanced search preview. Currently it is not possible to estimate or optimise the search results, because the shares in the ranking can only be determined manually - if at all.

    Please make the ranking more comprehensible again.

    The is another feedback that seems to belong to default search (https://feedback.shopware.com/forums/942607-shopware-6-product-feedback-ideas/suggestions/45589468-understandable-search-results) maybe it's possible to find an algorithm for both.

    4 votes

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    0 comments  ·  Search  ·  Admin →
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  20. It would be great if the AI copilot could be part of the search. A search term could be a prompt as well. For example: "Show me all the red shoes in size 11 from the brand Nike released this year".

    3 votes

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    0 comments  ·  Search  ·  Admin →

    Thank you for the valuable feedback on the feature idea! We're excited to inform you that your suggested feature is already available. Your insights help us continue improving, and we're thrilled to have you on board.


    To get started, you can explore the feature in detail through our user documentation or the release hub page linked below: https://docs.shopware.com/en/shopware-6-en/settings/search#search-by-context


    Release hub page:

    https://www.shopware.com/en/release-hub/#ai


    Thanks again for your continued support!


    Best regards,

    Julia Leusing

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